Teams | Collaboration | Customer Service | Project Management

February 2020

As Atlassian expands Jira Service Desk beyond IT teams, what does this mean for your business?

The digital revolution has changed the way we find the information we need and how we get help. Now, you can find out everything you need with the swipe of a smartphone, including discovering how to hire a Jira expert. When it comes to the corporate world, the humble service desk has undergone quite the digital transformation too, helping users receive the right help in a timely manner.

Is Atlassian the answer to burnout?

Burnout is a serious problem, where individuals are emotionally, physically and mentally exhausted due to a prolonged and excessive period of stress. The symptoms may vary but you may feel emotionally drained, overwhelmed, and unable to meet your responsibilities. Research reveals that this phenomenon is prevalent in the tech industry, with more than half (57%) of those working in the sector reporting to feeling burnt out in their jobs.