OneDesk - Webforms: Creation, Customization & Embedding

OneDesk - Webforms: Creation, Customization & Embedding

Feb 2, 2021

Webforms are used to collect information from your customers and translate that information into items in OneDesk. Through webforms, you allow your customers to create different item types in the OneDesk application. 

0:00 Webforms
0:40 Activating Applications & Item Types
0:52 Creating a New Webform
1:18 Customizing Your Webform
2:33 Allowing Customers to Submit to Projects
3:21 Embedding a Webform onto Website

OneDesk combines Help Desk & Project Management software into a single application.

OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

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