Enterprise User Group presents: The Road Ahead - Zendesk Analytics

Oct 31, 2025

Watch our virtual event where we explored the latest updates on Zendesk’s new Analytics functionality! Hear exclusive insights from the Zendesk product team and learn how to leverage these powerful new features to transform your data analysis and reporting.
Don’t miss this chance to catch up on the discussion, see questions answered live, and don’t miss upcoming events!

Key Highlights

00:00 Intro

2:00 Analytics Priorities

5:04 Real time monitoring

08:12 Demo Real-time Monitoring

11:34 Data Coverage Expansion

17:34 Announcements

20:53 Hyperarc

22:11 What is Hyperarc?

28:57 What's ahead?

33:06 Q&A

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https://usergroups.zendesk.com/enterprise-user-group/

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