Connect @shopify data to Industry Agents for eCommerce | Zendesk

See how Zendesk Specialized Agents connect @shopify data to commerce workflows and help retailers create more personalized customer experiences.

In this demo, Industry Agents handle exchanges, refunds, and order changes out of the box with Shopify. Connect your Shopify shop, make that data available to the agent in one governed workflow, and give customers faster, more helpful support.

When your business has a specific rule or workflow, you can build a Custom Agent using natural language and no code. For example, create a workflow to recover a loyal customer after repeated shipping delays. The Custom Agent turns that Action Flow into a repeatable business process grounded in your customer data and policies.

Same Zendesk platform. Your data, your rules, and a personalized response for every customer who matters: https://zdsk.co/4AIMLt7

Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

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