3 Rules to Automate Ticket Routing

3 Rules to Automate Ticket Routing

Sep 4, 2024

Automated ticket routing is a great way to boost your customer support. This video breaks down three essential rules for implementing an efficient ticket assignment process.

Learn the benefits of automatic ticket assignment, understand what ticket routing is, and explore how to create effective ticket assignment rules.

Key moments:
00:00:00 Introduction

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