Teams | Collaboration | Customer Service | Project Management

Insightful

Remote Work Trends in the Software Industry 2023

This comprehensive guide unpacks the major remote work trends defining the software industry in 2023. Learn about how the landscape is changing and the strategies businesses are using to navigate this new normal. Discover how remote workforce management tools like Insightful can help.

Agile and Scrum: The Secret Weapons of Successful Remote Software Companies

Dive into the critical role of Agile methodologies and Scrum practices in the success of remote software companies. This comprehensive analysis explores how these strategies enhance adaptability, collaboration, and iterative progress in distributed teams. Learn how Agile and Scrum foster effective communication, promote transparency, and enable continuous value delivery, even in geographically dispersed settings.

10 Growth Hacking Strategies Adopted by Top Remote Startups

This comprehensive guide offers deep insights into the most effective growth hacking strategies that have powered successful remote startups. From harnessing referral programs to building communities, these strategies can transform your growth trajectory. Learn how remote work monitoring software can be a powerful tool to streamline your operations and optimize productivity, facilitating faster startup growth.

Launching Your Virtual Team: A Detailed Review of Top 10 Virtual Assistant Websites

Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!

15 Inbound Call Center Metrics to Measure Performance

This comprehensive guide explores 15 vital inbound call center metrics that can be leveraged to enhance performance, productivity, and customer satisfaction. From Average Wait Time (AWT) to Agent Attrition Rate, each metric is explained in detail with practical suggestions on how to use them to improve call center operations. Plus, find out how Insightful's employee screen monitoring software can revolutionize your call center performance.

The Relationship Between Time Tracking and Company Culture

Does computer monitoring software need to affect your company's culture in a bad way? Is there a possibility that it could complement it? Today, we're exploring the affect monitoring can have on your business. We know this, because we've seen how Insightful works with our culture, as well as with our clients'.