Teams | Collaboration | Customer Service | Project Management

At its core, the concept behind the Four Eyes principle is a simple one — it’s simply a matter of getting two different people to approve some type of action before it can be taken. You’ve no doubt heard the old saying of “two heads are better than one.” This is simply the same concept, applied to the larger world of business.

Let’s track the timeline of responses over the last twenty years… IDC reports that workers who manage, create, or edit documents for a company were spending up to 2.5 hours per day searching for what they needed.

While it’s absolutely true that no two digital transformations are created equally, maybe the most important factor for digital transformation at scale is that it begins and ends as true company-wide efforts. Without a clear understanding of the importance of the project — along with buy-in from any and all key stakeholders along the way — your efforts will be doomed to failure before they’ve even had a chance to really get going.

Automation in the workplace is when computers perform the types of tasks that would normally require human intervention, thus freeing up the valuable time of living, breathing employees so that they can focus on those matters that truly need them. These days, modern-day automation systems leverage artificial intelligence and machine learning to perform everything from speech recognition to translation between languages to tasks that require visual perception and much, much more.

For professional services companies like consultants, accountants, legal professionals and others, success so often comes down to their ability to forge deeper and longer lasting relationships with their clients than their competitors. Anyone can provide a service — what firms really need to do to stand out in a crowd involves providing an exceptional experience in every sense of the word.

Back when COVID-19 triggered a massive exodus for workers from the office to their homes, many organizations found a silver lining to the disruption. They found out what their mettle was made of. They found resilience. Working from home was all the rage. I personally read article after article glorifying the new normal of remote work — and it certainly does have its upside. At the beginning of the pandemic, many companies were concerned that remote working would be damaging to productivity.