Teams | Collaboration | Customer Service | Project Management

The "rationality-based, user-centered approach" has been the gold standard in business, product development, and marketing for decades. But it's hitting its limits — and AI is accelerating that reckoning. In this closing keynote from Canvas 26 Tokyo, Yuichi Inobori, Ph.D. reframes the role of the objects and tools we create in sparking human and organisational creativity, through the lens of Ontological Design. As AI — itself an artifact — weaves itself into the fabric of everyday life, what does creativity truly mean for us now? And how should we design the organisations of the future?

AI is taking root differently across every organisation — faster among younger generations in some places, driven top-down by leadership in others, and complicated everywhere by the question of how to balance development speed with cultural change. In this panel from Canvas 26 Tokyo, leaders from three professional services firms come together to share what AI adoption actually looks like when you're running large-scale projects: the hands-on realities, the Miro use cases, and what it takes to make the shift stick across an entire organisation.

Building is happening everywhere. But just because you can build it doesn't mean you should ship it. The teams pulling ahead have figured out how to move quickly from idea to validated direction — aligning before building, not after. In this product spotlight from Canvas 26 Tokyo, Mathias Davidsen (Solutions GM, Prototypes at Miro) shows how Miro Prototypes acts as the decision layer in your product development workflow.

AI is no longer confined to screens. It's becoming a partner in how we think, collaborate, and create. In this fireside conversation from Canvas 26 Tokyo, Hidetoshi Kikuchi (General Manager, BUSINESS INNOVATION LOUNGE TOKYO, Ricoh), Masumi Harazuka, and Kosaku Nakajima explore what it actually takes to build effective human-AI collaboration — in meeting environments, in product development, and in everyday decision-making.

Every organisation has AI. Almost none have AI that works across teams. The gap between individual productivity and organisation-wide impact is where most companies get stuck — and it's exactly what Miro built AI Workflows to close. In this product spotlight from Canvas 26 Tokyo, Product Management Director Joe McLean shows how teams are moving from isolated AI experiments to connected, automated systems that everyone can see, run, and build on together.

Anyone can spin up a working prototype in an afternoon now. So what's a consultant actually for? In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Rory Keddie makes the case that consulting's value hasn't disappeared — it's moved. From scarcity to abundance, from delivering to co-creating, from billing hours to owning outcomes.

Most teams can generate ideas all day. The hard part is knowing which ones are actually worth building. In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Todd Reily (Founder, RightThing.io) shows what AI-native innovation actually looks like in practice — live, on a Miro board, working through a real product case study from idea to validated evidence.

Your customers don't buy products. They hire solutions to make progress on goals that matter to them. In this video, we walk through the Jobs to Be Done template in Miro, covering how to map demand creation, analyze the hiring and firing process, and capture progress signals that tell you whether your solution is actually doing the job customers hired it for. Stop guessing. Start understanding. Subscribe for more product management and UX research tutorials in Miro.

Most product teams manage their lifecycle across too many disconnected tools. In this video, we walk through three Miro templates that cover every stage from concept to launch: the Product Strategy Workshop for strategic alignment, Product Development Phases for tracking progress across discovery through deployment, and the PRD template for detailed requirements that keeps design, development, and marketing on the same page.