Teams | Collaboration | Customer Service | Project Management

Empathy Map Basics: How to create one

Empathy maps turn qualitative research into visual insights that your entire team can act on. In this video, we walk through how to create powerful empathy maps in Miro using professional templates, covering the four core quadrants (Think and Feel, See, Hear, Say and Do), Pain and Gain analysis, and how to use Miro AI to turn your completed map into structured next steps. Whether you're a UX researcher, product manager, or designer, empathy maps in Miro give your team a shared reference for every design decision so you stop debating assumptions and start building for real user needs.

How to Use Bulk Mode in Miro to Add Sticky Notes Fast

Still clicking between sticky notes one at a time? There's a faster way. Miro's Bulk Mode lets you create dozens of sticky notes in seconds, just type, press Enter, and keep going. No clicking, no switching tools, just pure idea capture. In this video, we show you how to activate Bulk Mode, change sticky note colors on the fly, and drop everything onto your board instantly, so your next brainstorm session starts faster and stays organized from the beginning.

5 Miro Tricks That Save Hours Every Week

Think you know Miro? Think again! In this video, we’re diving into 5 game-changing productivity features that will transform the way you collaborate and manage projects. From AI-accelerated templates to automated workflows, these tips are designed to eliminate busy work and keep you focused on what really matters. In this video, you’ll learn how to: Ready to work smarter? Start using these Miro productivity tips today and let us know which one is your favorite in the comments!

5 Miro Table Features You're Probably Not Using

Miro Tables can do way more than most people realize. In this video, we cover six power features that most users never discover, from switching between Table, Timeline, and Kanban views with one click to syncing Jira cards, building column formulas, and turning brainstorm sticky notes into trackable records instantly. If you've been using Miro Tables like a basic spreadsheet, this video will change that. Same data, more power, zero extra tools.

Automating Engineering Workflows: How Miro uses MCP & AI Agents

In this webinar, the Miro team explores how the Model Context Protocol (MCP) allows models to move beyond answering questions to performing complex tasks like cooking up code, diagrams, and documentation directly within Miro. We walk through efficiency gains created by using our own MCP Server internally. We cover using it for security reviews, PR Reviews, logs tracing, and building slide decks for leadership presentations.

How to combine Miro Engage with AI Workflows

Unlock the full potential of your collaborative workspace by mastering Miro Engage. This video demonstrates how to bridge the gap between automated data processing and human creativity. We walk you through how to configure AI Flows to handle the heavy lifting of data organization and insight generation, and how to seamlessly transition those outputs into Miro Engage Activities. Whether you're running a remote workshop or managing a complex project, learn how to keep your team focused and interactive.