AI-powered Customer service for support agents

Customer support teams can use AI to deliver exceptional customer support. If your customer base is growing rapidly, AI-powered customer service will help keep this growth smooth and comfortable for every customer. Join us for a webinar as we discuss how Freshdesk and Cx MOMENTS AI Full Page app, can efficiently prioritize and detect issues based on a customers conversation with your support team.

Here’s what we will be talking about in the webinar:

• Using AI to analyze customer service conversations at scale.
• Prioritizing tickets requiring immediate resolution.
• Analyzing issues that may cause lower satisfaction scores.
• Maintaining smooth customer experience even during spikes in ticket volume.