Teams | Collaboration | Customer Service | Project Management

March 2024

7 Call Center Innovative Ideas #callcenter #shortvideo #bpo #bpoindustry #callcentertips

Are you searching for ways to attract clients to your virtual call center? You’re certainly not alone. Many businesses are shifting to virtual call centers to tap into their numerous benefits. However, attracting clients can pose a challenge without strategically approaching it. When securing clients for your virtual call center, you can implement several proven strategies to kickstart your business and ensure its success with Call Center Innovative Ideas.

Comparing Time Champ with Flowace: What's the Difference? #timechamp #flowace

Check out Flowace and Time Champ, the top players in time tracking software in 2024. Features like automated timesheet management and employee monitoring are perfect for addressing potential issues. Compare their features, benefits, honest customer feedback, and pricing to find the best fit for your needs.

How To Start A BPO In An All-In-One Guide

Starting a business is not an easy task. It’s full of hard work, anticipation, and more strategies. It can feel like a battle starting from navigating the maze of registering your business, getting permissions, hiring and marketing. But don’t worry! We got you if you want to know how to start a BPO business. We’re here to make your BPO business have a smooth start. Why not start with the basics of the BPO industry now?

21 Fundamental KPIs In BPO Call Centre

How does BPO determine and weigh its metrics? Is it just by employing appropriate call centre KPIs, or is there more? Well, KPI, which stands for “Key performance indicators,” means measuring a company’s business’s development, performance, or position. Even though KPIs might vary from industry to industry, they are crucial to every business.

Effortlessly Importing Users with Excel Bulk Upload Feature in Flowace

Discover how to effortlessly manage user accounts in Flowace with our Excel bulk upload feature! In this tutorial, we'll guide you through the simple steps to import multiple users seamlessly into your Flowace platform using an Excel spreadsheet. Say goodbye to manual data entry and hello to efficient user management. Watch now and streamline your workflow with Flowace! Search suggestions employee monitoring software time tracking app clickup time tracking harvest time tracking time doctor software time doctor review.