Emails in OneDesk
OneDesk is software for project management and helpdesk. This video covers the basics of how OneDesk interacts with emails, and how you can configure your email settings.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
August 2018
Using workflow automations in OneDesk
OneDesk is software that combines helpdesk and project management.
Service level agreements (SLAs) in OneDesk
OneDesk is software that combines helpdesk and project management.
Selecting the project-level
OneDesk is software that combines helpdesk and project management.
Portfolios in OneDesk
OneDesk is software that combines helpdesk and project management.
Tickets, tasks and other items.
OneDesk is software that combines helpdesk and project management.
Configuring your forms in OneDesk
OneDesk is software that combines helpdesk and project management.
Configuring custom fields in OneDesk
OneDesk is software that combines helpdesk and project management.
Configuring ticket types and task types
OneDesk is software that combines helpdesk and project management.
Creating and Managing Views in OneDesk
OneDesk is software that combines helpdesk and project management.
Your OneDesk Customer Portal
OneDesk is software that combines helpdesk and project management.