Many agencies--just like yours--are echoing this common refrain: Either it’s feast or famine right now.

In today's episode, Joe Sullivan shares how his agency, Gorilla 76, is experiencing a "feast" season where demand is exceeding supply.

They’re having to tell clients they can’t start working with them for several months–even if they’re ready to sign & start today.

It’s a good problem to have, but one that they’ve still got to solve. An aim for what Joe refers to as “managed growth.”

For context, Joe & his co-founder, Jon, lead their team of 29 full time employees in a marketing agency focused on the industrial & manufacturing sector.

In this conversation Joe shares:

• What they’ve been doing that’s likely lead to this increased demand for their services
• The tools they use as a leadership team to spot issues (like growing too fast or too slow) ahead of time & proactively address them before they fester

(Hint: Joe’s team are big believers in some EOS tools we also use here at Teamwork.com)

• Specific recommendations on how to avoid burning out your team during times of high growth–and demanding clients

Resources mentioned in today's conversation:

Get your copy of The State of Agency Operations Report (2023): https://bit.ly/3Szd2Vo

Connect with Joe on LinkedIn: https://www.linkedin.com/in/gorilla76joe/

3 Keys to Capacity Management w/ Amber Kemmis: https://www.teamwork.com/agencylife/podcast/3-keys-to-capacity-management/

Officevibe (employee survey tool Joe's team uses): https://officevibe.com/

The Level 10 Meeting Format: https://youtu.be/HmV6_fH5NkU

Instant Agency Tools: https://InstantAgencyTools.com

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This podcast is brought to you by Teamwork.com.

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