Vision Helpdesk: Help Desk Software, Satellite Help Desk, ITSM Service Desk, and Live Chat Software.

Vision Helpdesk: Help Desk Software, Satellite Help Desk, ITSM Service Desk, and Live Chat Software.

Vision Helpdesk is a leading customer service software that serves all small, medium, and enterprise-level business with its 4 different products.

1) Help Desk Software - A ticketing software to manage customer support over various channels like Email, Web portal, VOIP, Live chat, API, Facebook, Twitter, and more.
It comes with unique features like Help Desk Automation Workflow, Ticket billing, Task Management, Online Knowledge-base, Forums, Help Desk Gamification and more.

2) Satellite Help Desk Software - A multi-company or multi-brand customer support management software. Best fit if you are running multiple websites, brands, or products and wanted to offer different branded web portals for each of them having a single back end to manage everything in one place.

3) Service Desk Software -- It’s an Enterprise product having ITIL/ ITSM PinkVerify Certification. The product offers all features from the Help desk and the Satellite help desk and additionally, it offers ITIL compliant features CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management, and Release Management.

4) Live Chat Software
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.

Vision Helpdesk all products are available as SaaS (cloud platform) and Download(on-premises) versions.

Key benefits of Vision Helpdesk
Serving 20000+ Companies since 2007
ISO 27001:2013 Certified
GDPR & EU Data Protection
PinkVERIFY™ Certified Service Desk Software
Easy to Setup and Get Started
90% Code Open Easy To Integrate
Reliable and Quick Support
Highly Scalable & Location Selection USA, UK, EUROPE and INDIA

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