Hear from Tania Hoque (Director, Digital Planning, Rogers Sports & Media) as she talks about her predictions for the future of CX - including the important role empathy will play!

You can watch the full conversation here: https://youtu.be/GpR4jwW2lhU

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The Importance of Human Empathy in the Future of CX | Ft. Tania Hoque, Rogers Sports & Media