How to use Asana for request tracking

In this video, learn how to create request tracking workflows in Asana. We'll show you an example of one in action, and then we'll walk you through how to create and set-up pre-packaged workflows in Asana.

Key moments:

0:00 Intro to request tracking

0:45 Request tracking example

1:10 Request tracking project basics

2:46 Request tracking demo

7:10 Demo: Set-up a request tracking project

7:25 Create a request tracking project

7:54 Step 1: Edit the form

11:28 Step 2: Set up statuses for your requests

12:20 Step 3: Confirm your team's work schedule

13:10 Step 4: Set up your resolution timer

14:18 Step 5: Set up your first response timer

15:00 Step 6: Set up resolution timer behavior

16:00 Step 7: Submit a form and try out your new process

17:43 Performance dashboard

18:09 Wrap-up

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