Craft.io Webinar: The Art of Listening to your Customers

Craft.io Webinar: The Art of Listening to your Customers

Dec 19, 2019

User feedback is one of the most powerful tools product managers can leverage when planning customer-focused features. But collecting feedback comes with its own pitfalls, and the sheer volume of responses can become overwhelming.

In this webinar Craft.io CEO Elad Simon and Yuval Samet, CEO of fintech startup Riseup discuss an innovative method for collating and prioritizing that all-important feedback and how this can impact your product planning.

Known as the “Pirate metrics,” the AARRR framework is most commonly used as a marketing technique. However, it can also be a useful technique for feedback management as you’ll learn in the webinar