Now, you can connect your Instagram account to the Bitrix24 CRM in just a few clicks and enjoy all the perks this type of integration brings.

You probably don’t need another Internet article telling you how you should take your business online and engage in e-commerce as soon as possible. This topic’s been running rampant recently - and there’s nothing wrong with all these articles, really. E-commerce is on the rise, there’s hardly any doubt about that.

We’ve all been there. Every time you and several other people have to work on a document together, you end up sending attachments back and forth, creating multiple versions so that no one knows which of them is final, and basically overcomplicating what should’ve been an easy thing to do. Is there a way out? Of course, there is - and we’re going to talk about it right here in this article.

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What Is a Smart Process? Sorry, wrong question. Let’s not get ahead of ourselves and first take a look at a broader term - “automation.” What Is Automation? Automation is when something gets automated, right? Right. Also, when we say that something got automated, it means that it used to be done manually before, which is another clue to the whole understanding of the concept of automation. Here’s a real-life example explaining this concept better than any 500-page book.