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By M-Files
M-Files, a global provider of document management solutions, has launched new AI capabilities for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder to help organizations generate more accurate, permission-aware outputs using context-enriched enterprise content. The updates build on M-Files' partnership with Microsoft and enable customers to access M-Files content natively within Microsoft 365, while benefiting from its context-first document management approach.
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By M-Files
M-Files, a leader in context-first document management, is offering new experiences for Microsoft 365 Copilot and Microsoft 365 Copilot Agent Builder that deliver more accurate and trusted results. These advancements build on M-Files' strategic partnership with Microsoft, unlocking Microsoft 365 capabilities for M-Files context-first content and reinforcing the companies' shared vision to help organizations achieve a performance advantage using AI, the company said.
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By M-Files
Contemporary organizations must protect their internal knowledge from a growing number of threats. Instances of security and data breaches—which can involve both gaining unauthorized access and extracting (stealing) data from the organization—result in costly fines, ligation, regulatory penalties, loss of reputation, and churn. Users must remain vigilant about both deliberate and inadvertent forms of security breaches.
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By M-Files
In today’s digital workplace, information is both a powerful asset and a persistent challenge. Organizations generate more content than ever, yet employees often struggle to find what they need when they need it. Knowledge becomes trapped in disconnected systems. Teams duplicate work because they cannot locate existing documents. Critical insights remain hidden simply because the path to them is too fragmented. Search should bridge these silos.
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By Antti Nivala
After several years of enthusiasm, 2026 will mark a turning point where organizations shift decisively from AI pilots to real, measurable outcomes. Leaders will demand production-ready implementations that deliver tangible ROI, reduce friction in workflows, and improve decision-making. This transition will bring both excitement and disillusionment: some of the hype will meet reality, and not every AI promise will stand up under enterprise scrutiny. But this is also where genuine innovation happens.
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By Heather Guntrum
The following trends outline how customer experience and customer success will evolve in 2026, as organizations combine AI-driven scale with human expertise, reliable execution, and trust.
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By Yohan Lobo
Ask any accountant which parts of their job slow them down the most, and I doubt anyone will make it too far down their list before the idea of document management comes up. Dig a little deeper, and it becomes clear quickly: the underlying reason is that the meaning around the files people work with and day out is often missing. Is this the final version? Is this document for the right client? Does this version reflect our latest thinking, or is it outdated?
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By M-Files
For years, organizations have invested heavily in modernization, automation, and now AI to move faster and operate more efficiently. Yet many leaders feel a growing gap between the technology they’ve deployed and the performance they’re able to achieve.
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By M-Files
By Tony Grout, Chief Product Officer, M-Files As we look toward 2026, one thing feels certain: the organizations that will win aren’t just the ones adopting AI. They’re the ones that can connect people, processes, and content into a living system that eliminates operational friction and unlocks a real performance advantage. At M-Files, our mission is to help customers do exactly that.
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By M-Files
Enterprise Content Management is changing quickly as organizations demand faster, safer, and more flexible ways to handle information. Modern ECM systems focus on more than document storage. They connect content management processes with business operations, improve data governance, and support regulatory compliance. The future points toward content services, AI, and cloud-based solutions that make ECM platforms more intelligent and easier to adopt.
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By M-Files
In this video, discover the power of Microsoft 365 Copilot with native access to M-Files the Context-First Document Management System.
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By M-Files
In this video, discover the power of Microsoft 365 Copilot with native access to M-Files the Context-First Document Management System.
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By M-Files
M-Files is presented by Microsoft as a comprehensive document management solution that transforms how organizations handle documents, people, and processes by creating a context-rich, connected ecosystem. The platform differentiates itself from traditional file storage systems by capturing knowledge and relationships around every document and workflow, creating a living information environment. M Files integrates natively with Microsoft 365 applications including Teams, Outlook, Office, and Copilot enabling AI-powered automation while maintaining security and compliance standards.
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By M-Files
In this video, NEPC’s CTO Devan Dewey explains how the firm automated 13,000 documents per month using M-Files’ metadata-driven document management platform. By integrating M-Files with core client and portfolio data — and Microsoft — NEPC improved efficiency, governance, and client service delivery.
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By M-Files
This video introduces you to M-Files Empower. M-Files Empower is a unified portal that brings together M-Files product information, guidance, and support content into one easy‑to‑use experience.
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By M-Files
Welcome to the future of Client Information Management. This short animated video shows how M-Files empowers professional services firms to: Boost staff productivity Ensure client confidentiality Accelerate onboarding Eliminate errors Automate secure document sharing and audits With M-Files, your team can win and retain more clients by delivering secure, accurate, and efficient client engagements—every time.
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By M-Files
Enhance your quality management system by embedding it into everyday business processes. Use controlled document management and learning requirements to ensure your staff always follows the most current procedures. Automate the traceability of issues, as well as corrective and preventive actions. Streamline audits with automated evidence from version control and audit trails. To succeed, organizations need a quality management strategy that boosts employee productivity, ensures accessible information, and aligns workflows with company policies.
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By M-Files
M-Files is the Context-First Document Management system that has redefined how work gets done by organizing information based on what it is, not where it’s stored. By connecting documents, people, projects, and processes in a unified view, M-Files eliminates operational friction and gives business and IT leaders a performance advantage.
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By M-Files
This video introduces you to the latest features and updates in New M-Files. - For more information about Training and Learning solutions.
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By M-Files
This video introduces you to the Native Co-authoring functionality in M-Files. Native Co-authoring enables seamless editing of documents by multiple people at the same time using their Microsoft 365 desktop applications. Native Co-authoring brings you the best-in-class authoring experience, enhancing your satisfaction, engagement, and adoption. By managing the full lifecycle of documents within M-Files, you will boost productivity and minimize risks.
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By M-Files
Microsoft Teams, the ubiquitous collaboration tool, has been embraced by nearly every type of business. In the wake of the Coronavirus pandemic, many companies have relied on Teams to keep their workforce connected and efficient. Indeed, Teams brings with it a host of unique benefits that cannot be ignored - but it also presents its fair share of challenges. In this eBook, learn about seven ways that businesses can get the most from their Microsoft Teams deployment.
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By M-Files
Ultimately, a flexible workplace strategy ensures the efficiency and productivity of a team, no matter where they are. Many companies are facing an urgent new reality that requires a flexible working environment. The smart organizations will be prepared. They will learn and then future-proof their business by enabling secure access to documents and information while minimizing risk.
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By M-Files
To stay competitive and meet market demands, professional services firms must offer an exceptional customer experience, innovate their product offering and deepen their expertise. This means doing more with less and reallocating resources to high-value work, like serving customers, investing in more competitive offerings, or building expertise. However, archaic and outdated ways of managing information with folders are hindering firms' abilities to navigate these disruptions and curb competition.
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By M-Files
What's the best way to work efficiently from home? What are the technology tools needed to maintain continuity and productivity? These have abruptly become pressing questions as employers around the world enable staffers to work remotely. In this eBook, learn about short-term solutions that can get your team up and running quickly paired with a longer-term strategy that will help your organization create the best possible flexible work environment.
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By M-Files
The global average cost of a data breach in the professional services industry is $4.5 million. The biggest contributor to this cost is lost business. Information security is hugely important to an organization and only seems to take the limelight when a breach occurs. In this whitepaper, you'll find an easy three-step process for protecting your professional services firm's reputation.
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M-Files is a passionate, dynamic company providing intelligent information management solutions that are disrupting the ECM market. We are a company grown out of one simple vision: that efficiently managing information is a widespread business problem—and that solving this common problem is vital to any business.
M-Files intelligent information management solutions are disrupting the ECM market, recently renamed Content Services Platforms by Gartner, with a fundamentally new and unique approach that eliminates information silos by providing quick and easy access to the right data and content from any business system and device.
Based on three fundamental concepts:
- Metadata: M-Files turns the tables on traditional approaches by intuitively managing information by "what" it is versus "where" it's stored. No more guessing where to store a document, just tag it and relate it to other important business objects, such as customer, project, case, and so on, and it shows up dynamically, wherever it's needed, with automatic permissions and workflow.
- System-neutral: Rather than requiring that information be stored in a single, monolithic repository, the M‑Files open architecture supports connectors to other systems and repositories, including network files shares, email, file sharing services, CRM, ERP, legacy ECM systems and more. Information can be accessed and managed in place without disturbing other systems and processes.
- Intelligent: M-Files leverages state-of-the-art artificial intelligence (AI) to automate, simplify and assist the user with how they interact with information, particularly how metadata is generated and applied so that information is correctly and intuitively classified and organized.
Ensure the efficiency and productivity of your team, no matter where they are.