Teams | Collaboration | Customer Service | Project Management

AI Makes Employees Faster, So Why Isn't Profit Growing?

Oct 13, 2026 By Workativ In Workativ
80% of workers say AI makes them more productive. So why are companies struggling to turn those gains into real business impact? The problem might not be the AI itself. It could be the invisible coordination tax hiding between tasks, teams, and workflows. In this video, we explore the AI ROI paradox, why isolated productivity improvements often fail to deliver enterprise-wide results, and how Agentic AI could help close the gap.
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AI Agent for HR Self-Service: How Employees Get Answers and Take Action Without Contacting HR

Oct 1, 2026 By Deepa Majumder In Workativ
Employee self-service was meant to make HR easier. But in many companies, employees still have to jump between portals, policies, forms, and HR systems just to get one simple thing done. Need to check a leave balance? Find the HRIS. Need a benefits answer? Search SharePoint. Need to know whether a request was approved? Open another system or ask HR. That is self-service, but it still puts a lot of work on the employee. An AI agent for HR changes that experience.
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AI agent for benefits enrollment: Answering employee questions at scale

Oct 1, 2026 By Deepa Majumder In Workativ
“What's the difference between our PPO and HDHP?” “Can I add my spouse?” “How much can I contribute to my HSA?” “When is the deadline?” “Did my enrollment actually go through?” As you see, open enrollment creates a predictable surge of questions for HR.
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