Teams | Collaboration | Customer Service | Project Management

Slack School | Connect with External Partners

Collaborating with external partners over email? Slow. Doing it in Slack? Fast. Like, really fast. Slack Connect brings your clients and vendors straight into your workspace so you can work together in real-time. In this episode, we’ll show you how to send external channel invitations, manage member permissions, and navigate your centralized external connection settings right from Slack. Class dismissed!

Smarter Workflows, No Code Required: Introducing New AI Steps in Workflow Builder

We’ve all been there. You’re in the middle of your most important work when a notification pulls you out of your flow. A project lead needs a status update. A client is asking about a ticket. Finding the information in Slack is easy – but pulling it together and drafting a clear response takes time you don’t have. At Slack, we believe that making automation workflows accessible to everyone is the key to unlocking true organisational productivity.

Slack School | Creating Slackbot Skills

We all have those repetitive tasks that end up eating a big chunk of the day. Instead of doing them yourself, you can just teach Slackbot how to do them for you. In this episode, we'll show you how to build custom Slackbot skills, and share them with your team, so everyone can spend less time digging and more time getting stuff done. Class dismissed!

Slack School | Slackbot for Marketing Campaigns

Spoiler alert: You don't have to enter data manually to build an effective marketing campaign anymore. That's what Slackbot is for. It can automatically identify the right customers from Salesforce and prep personalized email drafts in a canvas for you. In this episode, we'll show you how to transform your data into a targeted marketing campaign without leaving Slack. Class dismissed!