How Design Ops built an AI teammate with no engineering lift
Our Design Ops team supports more than 600 designers across Atlassian. And like most operations teams, we were seeing the same pattern over and over again: important questions landing in Slack, manual triage happening in the background, and too much useful knowledge trapped in docs that people either couldn’t find or didn’t have time to read. We built DOT, the Design Org Teammate, to change that.