Teams | Collaboration | Customer Service | Project Management

April 2023

END BSM NOW

Bad Service Management (BSM) is an affliction that has plagued enterprises. BSM flares up when development, operations, and business teams work in silos. The symptoms? Bloated budgets, irritable teammates, dizziness from complex setups, nausea from outdated interfaces, blurred vision, and in some cases, even death (of deployments that fail to scale). The best-known cure is to replace legacy ITSM. Discover the latest Jira Service Management advancements, and hear how other enterprises have joined the fight to end BSM now.

Impossible Alone: Charting a new era of teamwork

Ever had an idea that seems impossible to realize? Or unexpected obstacles that seem too big to overcome? That’s where teamwork comes in. From space travel and climate change to bugs in code and remote equipment requests, no task is impossible with the right team, apps, and practices. Join co-founders Mike Cannon Brookes and Scott Farquhar to see how Atlassian can help your team achieve what’s impossible alone.

From hierarchies to circles: An evolution of work habits

A few years ago, Accenture Technology in the DACH region began revolutionizing the internal working model, roles, and habits within their Agile unit. Under this new operating model, five thousand team members now have more self-organization and enjoy a more flexible, modern work culture. This session captures the essence of the team’s learning journey, including ways of working, habits, and how they leverage Atlassian tools to steer their business.