OneDesk - Webinar: Setup & Configure Your Automation Workflow
A webinar explaining the different automations in OneDesk. Differences between automated messages, email templates, and automated workflows. Explains some of the default automations, how to edit and create new automations.
01:50 Automated Messages & Replies
07:78 Automated Emails
10:20 Default Workflow Automations
11:55 Example Workflow Automations
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com