OneDesk - Email to Ticket

OneDesk - Email to Ticket

Dec 15, 2022

Learn about the email flow in OneDesk and how to start capturing tickets from email.

00:00 Start

00:18 Email Flow Summary

01:06 Office 365

01:46 Google Workspace/Gmail

02:30 Auto Forwarding / Any Provider

OneDesk combines Help Desk & Project Management software into a single application.

OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Request a free demo and register for a 14-day trial at