Teams | Collaboration | Customer Service | Project Management

Value Stream Management

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Leading Financial Services Provider Decreases Spend While Increasing Customer Satisfaction Using Flow Metrics

Digital financial startups are taking the market by storm, and many big banks are struggling to keep up. In a world where agility and rapid feature delivery are crucial, sprawling, siloed organizations laden with top-down processes are at a disadvantage. One of the world’s largest banking and financial services organizations, faced with a rising tide of defect work and a clamour of customer complaints, decided it was time to act.

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New in Planview Tasktop Viz: Time-to-Market Insights

It’s a fine line … the balance between having enough data and having the right data. For IT and business leaders who are inundated with data from disparate teams and systems, it can be a challenge to understand how—or even whether—the information in front of them truly impacts their business goals.