Zendesk: The trust economy: How to earn trust in 2025

Join Trustpilot and Zendesk on Wednesday, September 17th at 11 AM GMT for "The trust economy: How to earn trust in 2025." Discover how to bridge the AI trust gap and elevate customer service by integrating feedback mechanisms with advanced service platforms. Learn how businesses are strategically leveraging AI to enhance service quality, improve productivity, and drive measurable ROI, all while prioritising customer trust and data privacy.

We'll explore how customer reviews are transforming into actionable insights within the customer service workflow, enabling proactive issue resolution and a unified customer view. Hear from a recognised customer on how they are navigating evolving customer expectations and building trust in today's dynamic CX landscape.