Netomi: Nick's Forecast on CX
Nick is CEO of Gainsight, the Customer Success company that helps businesses improve customer retention, accelerate expansion and capitalize on customer advocacy. Nick’s first CEO role was running the Summit-backed SaaS company, LiveOffice, which grew substantially and eventually sold to Symantec.
Nick has been named one of the Top SaaS CEOs by the Software report three years in a row, one of the Top CEOs of 2018 by Comparably, was a finalist for EY’s Entrepreneur of the Year, and holds one of the highest Glassdoor approval ratings for CEOs.
Nick is the co-author of “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue,” the authoritative book on the field.
Join Nick and Netomi on November 18th, 2021 at 12 pm PT and unpack the future of CX and actionable insights to stay ahead of the curve.