CRM Sales Tools Research 2023 4 min read Bitrix24 Team September 5, 2023 Last updated: September 5, 2023 We present the findings of our CRM Sales Tools 2023 Research, which combines comprehensive market analytics with our survey focused on CRM sales tools. We surveyed 1000 Bitrix24 CRM users to gain a deeper understanding of the CRM sales tools’ role in businesses.