Teams | Collaboration | Customer Service | Project Management

During this session we showed how the Craft.io Model Context Protocol (MCP) takes on real, day-to-day friction for three key roles.

Your product data is now part of the context your AI works in. With the Craft.io MCP connected, agents can search, read, and act directly in your workspace. Ask your LLM to pull everything related to a topic, and it searches across feedback and work items, retrieves the relevant specs, and reasons about all of it together. No browsing. No tab switching. No gaps.

See how to integrate Microsoft Teams with the craft.io feedback portal to simplify collecting stakeholder and customer feedback. The integration enables teams to capture feedback directly in Microsoft Teams, where they already work, and automatically sync it to Craft.io.