Teams | Collaboration | Customer Service | Project Management

Workforce management software helps businesses plan employee schedules, track working hours, record attendance, manage time off, and review work-hour data in one place. It also turns this data into reports that help managers spot staff shortages, track attendance, control labor costs, and plan work more effectively. Some workforce management systems, especially those used in retail and contact centers, also forecast how many workers a business will need at different times.

Idle time is a period when a monitored computer shows no keyboard or mouse activity for a set amount of time, even though the employee is still clocked in. It shows a lack of detected computer activity, but it does not by itself confirm that the employee stopped working. This article explains what is idle time, how idle time is detected, what can count as idle time, what a normal range may look like, and how to calculate your idle time percentage. TL;DR.

Employee website monitoring software tracks the websites and URLs employees visit during work and organizes that activity into categories. Teams can use the data to understand browsing patterns and see how work time is being spent. This article focuses on three parts of website monitoring i.e. website and URL reporting, blocklists, and allowlists. It explains what each one does and where they differ. TL;DR.

An employee productivity app tracks work time, app and website use, and idle time on work computers. Before choosing one, compare what employees can see, what managers can track, and which devices the app supports. This article compares what employees and managers can each see in Flowace, whether it runs on your team’s computers, and how to calculate what idle time is actually costing you. TL;DR.

Screen monitoring privacy explains what employers can see, what data a monitoring tool collects, and when tracking happens. Most screen monitoring software can show app and website activity, active and idle time, and screenshots. This article explains what managers and employees can actually see with Flowace and how its privacy controls work. TL;DR.