Teams | Collaboration | Customer Service | Project Management

A kanban board is easy to set up and easy to ignore. Cards move from column to column right up until the project gets busy - and then the board stops reflecting reality, because updating it became one more task competing for attention. For distributed teams especially, a board that isn't trustworthy is worse than no board at all: people stop checking it.

Most articles about hosting talk about servers. This one is about people, because the real cost of the wrong setup is rarely the invoice. It is the developer who cannot start work until someone shares credentials. The consultant who changes a setting on production because they thought they were in staging. The client system that only one person on your team understands, and that person is on annual leave.