Security

The IT dilemma: Balancing data privacy and personalisation in customer experience

Your phone buzzes with an email notification. Subject line: Important information about a recent security incident. Sounds familiar, right? Unfortunately, security incidents are more and more common, which means many companies are leaning on trust to galvanise their customer relationships. Trust is the cornerstone of customer relationships, but in today’s changing data privacy and security landscape, it’s hard to earn and easy to lose.

Secure Border Gateway: Enhanced control of your real-time communication data

Safeguarding communication data and maintaining control over your network traffic is of paramount importance. In this age when people are constantly connected, organisations need to fortify their internal networks against external threats, while ensuring regulatory compliance and optimal performance. Enter the Dragon Secure Border Gateway for Matrix: a powerful add-on for Element Server Suite that reinforces the security of your data by providing capabilities to address these critical needs.

What Is Cybersecurity and Why It Is Important for Businesses?

In this day and age, technology is rapidly advancing, and so the threat of cybercrimes is increasing for businesses. Businesses of all sizes that use the internet in any way are susceptible to cybersecurity breaches. All businesses using the internet have confidential data that is exposed to cybercriminals. In the absence of proper cybersecurity measures, a company is vulnerable that its data can get leaked.

Report: IT leaders tackle new challenges with security, AI & CX

IT leaders have been responsible for keeping systems up to date and managing security issues. With the last few years framed by both economic volatility and rapid changes in technology – namely in advancements in AI – priorities are shifting. Half of IT leaders we surveyed say that they’re being asked to do more with fewer resources.

Choosing secure collaboration for your enterprise business

Mattermost is a secure collaboration hub designed for technical and operations teams. Larger organizations with strict security, regulatory, and data control requirements want a collaboration platform that meets their needs. Mattermost Enterprise Edition is built for scalability and offers enhanced access controls and advanced functionality modern enterprises require. What type of organization uses Mattermost Enterprise Edition? What features are included in Mattermost Enterprise Edition?

Cybersecurity Insurance and Why It is Important?

Most business owners already know that cybersecurity is a serious issue to be dealt with. Cyber incidents have been mentioned in news headlines for quite some time, ranging from mild to devastating. Furthermore, cybercriminals are getting more ambitious, targeting small businesses and large corporations or even governmental institutions if they have the power.

The Future of Secure Communications

We recently commissioned Forrester Consulting to deep dive into the future of secure communications within the workplace. The results are mind blowing! Off the back of the pandemic, organizations have been caught flat-footed. They now have serious problems with how their workforce communicates; from the shortcomings of email to the Wild West of messaging apps. We’ve made the study - The Future of Secure Communications - available for download.

Preparing our customers for a new era of secure communication

For anyone new around here, we enable our customers to have true self-sovereignty over their communications through a combination of Element Server Suite (ESS) and our Element app. ESS allows our customers to own their communication platform and deploy powerful administrative tooling through our paid subscriptions. Customers host their own server(s) and customise it to suit their business needs.

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Strong Security Should Not Mean Slow Performance

The security threat vector has become wider and deeper as technology has advanced. Enterprises put a series of tools in place that attempt to close up the many possible holes. But it's not all smooth sailing for everyone. Slow performance due to security measures and high overhead can impact employee productivity.

Is Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcare

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?