6 common customer communication challenges that FinTechs face
Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula. Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.