Remote working offers several advantages like a flexible work schedule for employees and cost savings for employers. However, it can significantly amplify your virtual team’s communication challenges . How? While technology can help with verbal communication, a virtual work environment limits your employees’ ability to communicate via nonverbal cues like body language, facial expressions, etc.

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquettes. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.

Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.