Technology has revolutionized workplace communication in recent years. From video conferencing to instant messaging, it’s easier than ever to stay in touch with colleagues and clients from anywhere in the world. However, there are some specific rules that should be followed when using technology for work communication. In this article, we’ll outline the dos’ and don’ts of using technology in the workplace.

Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.

Have you ever noticed how difficult it can be to communicate with your colleagues remotely? It can be challenging to communicate effectively with remote teams for several reasons, like lack of face-to-face interaction, time zone differences, and difficulties with technology. In fact, 20% of workers say communication is their number one challenge while working from home.

Did you know that 71% of employees say they’re more productive when they feel connected to their colleagues through communication? This shows the importance of effective communication in the workplace. No doubt, the communication techniques used in a work environment affect employee performance and collaboration efforts. Top-down communication is a common form of communication in the workplace and has both positive and negative impacts on collaboration efforts and employee engagement.