No matter how much technology evolves, there are some core aspects of sales that never change. Understanding your customers, keeping up momentum, motivating your salespeople – these are the non-negotiables of any successful sales operation. Since the shift to remote work, sales leaders and managers have had to find new ways to keep their team members focused, motivated and productive.

In the early stages of a business, reporting is usually straightforward. You have a small set of KPIs, and not many people who need to see them. In fact, when I launched my first business – an online magazine – I had exactly one KPI (Number of Subscribers), and the only people who needed to see this metric was me and my co-founder.

As most digital marketers know, Google Search Console contains an abundance of information and data relating to how Google sees and ranks your web properties. But for all the insights it can deliver if you take the time to dig around, it takes a lot of mental bandwidth to keep on top of all the relevant information in there. If you happen to be restructuring your website, producing content at a high rate, or juggling multiple web properties, the information overload compounds. So - what to do?

Whether you’re looking to increase sales, boost brand awareness, or engage a specific audience using Google Ads, the success of your campaigns often hinges on your ability to regularly track and analyze performance across your account. Anyone who’s spent a bit of time hopping between different views and reports in the Google Ads interface will know this is often easier said than done though!

Most business folks have (at least) a vague understanding of what a KPI dashboard is. But when it comes to creating your own – it’s not always so easy to know where to start. All of a sudden, what you thought was a simple business practice presents lots of questions, which you don’t necessarily have answers to. How do I know what metrics to include? How do I design my dashboard? What tools and software will I use to build my KPI dashboard? How will I manage my data?

KPI dashboards are an essential tool for any business leader who wants to monitor how their business is performing, and stay on top of real time data. There are many ways to create a KPI dashboard. We go into further detail on how to approach choosing the right KPI dashboard software in our 2024 Dashboard Buyer’s Guide. In this article, we explore the four most common methods businesses use to create KPI dashboards. They include.

Asana is one of the most comprehensive project management tools out there, with a wide range of features that help teams organize their work. It even has reporting dashboards baked in, allowing you to easily create dashboards for your Asana projects in a few clicks, extract insights from your data, and drill in to the specific tasks from a data visualization.

If you’re using Jira day-in, day-out, it’s probably fair to say you’re one of those people who loves getting stuff done. For staying organized, capturing details around individual tasks, and managing projects, Jira is great. But it's all too easy to get lost in the details of our boards, and miss the big picture of what’s happening in a project.

There are more ways than ever for customers to get in touch with tech support. Ever wonder what customer service looked like 50 or 60 years ago? It certainly wasn’t as accessible or intuitive as it is today. Here’s a look back at how customer support technologies evolved over the last century, and a peak at where they’re going next.