Teams | Collaboration | Customer Service | Project Management

How to

Azure DevOps Integration: Add a Help Desk to Your Software Development Tool

Azure DevOps enables teams to work efficiently together in software development. When combined with InvGate Service Desk, these collaboration capabilities go one step further. The InvGate Service Desk and Azure DevOps integration allows you to link your Azure DevOps Work Items – used to track features, requirements, code bugs, and project development issues – to InvGate Service Desk requests. Once it's set up, authorized users will be able to see the following information in the service desk request.

BOOST Your Workflow with Miro's STICKY NOTES: Efficient Tips & Tricks

Transform your productivity and organization skills with the power of Miro's sticky notes! This video is a treasure trove of tips and tricks to help you make the most out of this versatile tool. Perfect for team collaboration, project planning, or personal organization, our guide will show you how to streamline your workflow like never before.

SLA Reporting Essentials: Define Clear Metrics. #itil #itservicemanagement #servicemanagement

🚀 Dive into the world of Service Level Agreements (SLAs) with our new YouTube Shorts series, 'SLA Reporting Essentials'! In our first episode, we break down the importance of defining clear metrics. 📊 🎥 What to Expect: Animated graphics illustrating key metrics like response times, uptime, and customer satisfaction.

Embedding Miro into Your Favorite Tools: A Comprehensive Guide

Expand the functionality of your favorite tools by embedding Miro! This detailed tutorial shows you how to seamlessly integrate Miro boards into various platforms and tools, enhancing your workflow and collaboration. Whether you’re using project management software, design tools, or educational platforms, you’ll learn how to bring the power of Miro's visual collaboration into your daily toolset.