Also called a block of hours or prepayment invoice. Learn how to invoice your clients for prepaid hours in OneDesk. OneDesk combines Help Desk, Project Management, and Professional Services software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why Sherrell Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Sales Elevate combines the power of Sales Cloud and Slack’s productivity platform to drive return on investment through time savings, healthier pipelines and aligned team-selling processes. Learn everything you need to know about getting started with Slack Sales Elevate in under 20 minutes.

In this video, we'll go through what the pinned tab is all about and how to pin and unpin documents and other objects. Does your M-Files look different? - This video features the latest M-Files user interface (released in November 2022). Please note that the lessons in this video still apply. To upgrade to the new user interface, please consult your organization's M-Files Business admin to see about updating your M-Files application.

Embark on a captivating journey into the heart of collaboration with Miro! Miro is your visual space for innovation, an all-encompassing platform designed to change the way teams think, plan, and create together. Whether you’re initiating brainstorming sessions, managing complex projects, running workshops or just looking to organize your thoughts, Miro provides the ultimate canvas for all your creative and strategic needs. Tailored for both beginners and seasoned professionals, this guide dives deep into Miro’s functionalities, ensuring you leverage every aspect of this dynamic tool.

Learn how to schedule Slack messages to send later.

Step into the innovative world of engineering with Miro and discover how this versatile tool can revolutionize your projects. This video is tailored for engineers who want to integrate Miro into their daily workflow, offering in-depth insights into how Miro can enhance collaboration, planning, and problem-solving in engineering. From basic functionality to advanced tips, we cover everything you need to use Miro like a pro.

🔌 In this video, we'll review how CX operations leaders can use Zendesk AI to optimize their service workflows, assist agents to solve requests, and automate customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Short on time but eager to learn about Miro? This is the perfect video for you! In just 3 minutes, we provide a rapid yet comprehensive overview of Miro's key features and capabilities. Ideal for beginners or anyone looking for a quick refresher, this video packs essential information into a brief, digestible format.

This video will introduce you to the metadata cards, their benefits and how to use them in M-Files. Whenever you are saving information into M-Files you'll be greeted with a metadata card. You use this card to give valuable information about the document such as what it is, and what it relates to. Does your M-Files look different?