Teams | Collaboration | Customer Service | Project Management

January 2024

Top 6 valuable certifications for aspiring product managers

Great product managers are made, not born. There are plenty of jobs out there where people can get by on talent and charisma alone. But a product management role isn’t one of them. That’s because the skills, experience, and competencies required to manage and make a great product are numerous, diverse, and overlapping. Some might come naturally, but others require hands-on experience and still others, formal training.

The human side of hyper-scaling a talent-as-a-service business model

From grappling with self-doubt to embracing the unknown in hyper-growth stages, Bobbie shares her journey of transitioning from stable success to the exhilarating yet daunting 'big leagues' of business.. Watch as she opens up about the mental hurdles and the importance of team culture and continuous learning in this uncharted territory. It's a must-watch for any entrepreneur bracing for their next big leap.

Project portfolio management 101

Project portfolio management helps you organize data and highlight crucial information during project life cycles inside each portfolio, which saves time and increases efficiency. In this article, learn how you and top-level executives can get a bird’s-eye view of all your business project life cycles and remove barriers to high-level performance. If you manage various initiatives across different teams and departments, you know how hard capturing and sharing results can be.

What is a flowchart? Symbols and types explained

A flowchart is the perfect way to visualize a complex process for your team. There are over 30 standardized symbols you can use to create a flowchart. These symbols can indicate anything from a process to a document or decisions that need to be made. In this article, you’ll learn what the different shapes mean, when a flowchart can be useful, and what types of flowcharts you can implement at work. A flowchart is a diagram that illustrates the steps, sequences, and decisions of a process or workflow.

Marketing campaign management: 7 steps for success

Marketing campaign management is the process of coordinating all the moving pieces of a campaign, from planning to launch. Learn why effective campaign management is essential, and how to streamline your process into seven key steps. Marketing campaigns can be big, unwieldy projects. With many stakeholders, teams, and deliverables to coordinate, launching a successful campaign can feel like a herculean task. But it doesn’t have to be so hard.

What is creative production? The 6-step process

Creative production is the process of transforming creative concepts into tangible outputs. Learn how to bring creative visions to life in six steps. Cutting through the market noise with high-quality creative assets is essential to setting your brand apart. Whether it’s captivating video content, compelling graphics, or innovative digital campaigns, every creative asset is a chance to capture your audience’s attention—and keep it.

Burnout: 20 signs, causes, and how to prevent it

Burnout happens when the stress or pressure from work reaches a tipping point—it either becomes too much or goes on for too long. While burnout is surprisingly common (71% of knowledge workers experienced burnout at least once in 2020), you’re empowered as a manager to prevent and reverse it within your team. Read on to learn about the signs of burnout, what causes it, and most importantly—how to prevent it. As a team lead, the last thing you want is for a team member to feel burnt out.

7 tips and best practices to increase employee engagement

Global employee engagement figures reached a record high in 2022, and this upward trend is expected to continue gradually over the next few years. According to Gallup, this result means that “more workers found their work meaningful and felt connected to their team, manager and employer.” That only accounts, however, for 23% of the employees surveyed.

What To Include on an Employment Application

An employment application serves as the first point of contact between a potential employee and an employer. It is a crucial document that provides essential information about a candidate’s qualifications, work experience, and personal details. In this comprehensive guide, we will delve into the significance of an employment application, the fundamental components it should include, and a detailed breakdown of each section.

11 types of consulting and the unique challenges they face

Consulting has become a huge part of daily operations for businesses and governments worldwide, and for good reason: It’s a great way to seek expert advice and outside perspectives to achieve goals, reduce costs, and improve performance. The numbers back up this rapid growth. According to Global Data, the global consulting industry (valued at a whopping$347 billion in 2022) is expected to hit $449 billion by 2027!

Why Amazon is requesting managers to assign employees low performance ratings

The tech company Amazon, well-known for controlling the e-commerce market, has made headlines lately for its contentious performance ranking system. It has been reported that Amazon is pressuring managers to reduce performance points for workers who don’t follow its Return to Office (RTO) guidelines. This article explores the report’s specifics, the effects of implementing such a policy, and Amazon’s and its workers’ responses.

OneDesk - Understanding Lifecycle Statuses

Learn about lifecycle statuses for tickets, tasks, and projects in OneDesk. How to configure your statuses. The difference between lifecycle status and state. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

How to conduct effective performance reviews for remote employees

Regular performance reviews are a staple of any successful company. They identify employees’ needs, help managers provide better support, and indicate what works and doesn’t work within your business. They can also help managers understand performance gaps, uncover roadblocks, streamline processes, identify training needs, and even get a picture of what new hires they need to make. In short, performance reviews are critical to give leaders visibility of where their operations are at.

Project-based consulting fees: How it works and weighing the benefits

Pricing is a constant balancing act in the world of consulting. Charge too much, and you risk losing potential clients, charge too little, and devalue your expertise and skills. Unfortunately, for most consultants, hourly rates are the norm. You know — set an hourly rate, multiply that by the number of hours worked, and there’s your consulting fee. So, what’s the solution? Project-based consulting fees.

15 Best DeskTime Alternatives in 2024

Managing time effectively is critical to success in today’s fast-paced business world. While DeskTime has been a popular choice for monitoring employee productivity and tracking time, various alternatives in 2024 offer unique and potentially more fitting solutions for different business needs. This article dives into the 15 best DeskTime alternatives, helping businesses make an informed decision for their time tracking and productivity analysis needs.

10 Free SWOT Analysis Templates (In Nifty, Docs & Excel)

Companies use various business planning tools and frameworks, but none are as simple and evergreen as a simple SWOT analysis one. It’s a quick and effective way to analyze a company, process, individual, or strategy by looking at important internal and external factors at play. Given the frequency of use and the number of use cases, it’s smart to have a ready-to-use SWOT analysis template for your business.

The DuPont Schedule - What is it and How to Implement It?

A DuPont shift schedule is a type of shift schedule used in various industries to manage employee work shifts. It was developed by the DuPont Company in the 1950s and has since been adopted by many organizations due to its effectiveness in managing work schedules. The DuPont shift schedule is also known as the 12-hour rotating shift schedule or the continuous rotating shift schedule.

The future of meetings: How generative AI is revolutionizing virtual collaboration

In the world of business, where communication moves quickly, virtual meetings have become essential. Even if a lot of businesses currently utilize AI to improve their video conferencing systems, the arrival of generative AI is going to change everything. This blog article discusses how virtual meetings are going to experience a radical change and how generative AI has the potential to completely transform the way we work together online.

Work Innovators: Predictions to transform your organization in 2024

What will be the most influential change in how organizations work smarter in 2024? Four future of work experts - Greg Wells, Ph.D., Kelly Monahan, Ph.D., Daan van Rossum, and Rebecca Hinds, Ph.D. - discuss and debate their top predictions. Find out which prediction will rule them all!
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Best Service Delivery Management Software for 2024

When it comes to finding the best service delivery management software, you should gravitate toward platforms that offer a full range of features for team members. Effective service delivery management software will equip teams with everything they need to hit the ground running on projects and make rapid progress in no time at all. StartingPoint is one such example of an all-encompassing platform.

Tight Deadlines in the Workplace

Tight deadlines in the workplace have long been a subject of debate. While some argue that they are necessary for driving productivity and efficiency, others believe that they can lead to stress and compromised work quality. In this article, we will explore the pros and cons of tight deadlines and discuss factors to consider in their use. We will also provide alternative strategies for effectively managing deadlines.

What is resource management? A guide to getting started

Resource management is the process of planning and scheduling your team’s resources and activities—essentially anything that helps you complete a project. Developing a resource management plan can give you visibility into team member workloads. Learn how to manage resources and improve team performance. Making sure your team doesn’t feel overworked or underutilized is a challenge you’ll often face as a leader. It's easy to lose sight of your team's workload and bandwidth.

What is strategic planning? A 5-step guide

Strategic planning is a process through which business leaders map out their vision for their organization’s growth and how they’re going to get there. In this article, we'll guide you through the strategic planning process, including why it's important, the benefits and best practices, and five steps to get you from beginning to end.

What is a bill of materials (BOM)? Free template and examples

Like the ingredient list on a recipe card, a bill of materials (BOM) lists what's required to complete a project. Though typically used for product manufacturing, BOMs can benefit software developers, engineers, and even marketing and sales teams. In this guide, we’ll cover the different benefits, types, and best practices for writing your bill of materials.

Window-sitting: A workplace phenomenon

In the dynamic landscape of today’s business world, the term “window-sitting” has emerged as a relevant issue affecting both employees and organizations. This phenomenon refers to work environments where staff members find themselves uncertain about their professional futures, often due to factors such as skill depreciation, organizational structural changes, and recurring roles.

7 Best Creative Agency Project Management Tools

Looking for the ideal project management tool for your marketing, advertising, or design agency? Agency project management tools help you plan projects, assign tasks, and keep your team on track. But with so many solutions, choosing the right one to suit your needs can be tricky. In this guide, we’ll walk you through the best agency project management software, including pricing and main features.

17 Fireable Offenses: Top Reasons to Fire Someone

In the dynamic world of employment, certain actions and behaviors can lead to the termination of an individual’s position. It is crucial for both employees and employers to understand what constitutes a fireable offense in the workplace. This comprehensive guide will explore the top 17 reasons why companies may choose to dismiss employees, ranging from poor performance and attendance issues to more serious violations such as dishonesty, harassment, and safety breaches.

Bosses strongly prefer remote work, yet they are still urging employees to return to the office.

A recent survey conducted by software company Checkr indicates an unexpected development in the remote work debate: 68% of managers, including CEOs, middle managers, and business owners, favor remote work, compared to just 48% of workers. In spite of this, many businesses continue to enforce return-to-office (RTO) policies.

4 steps to create an effective employee onboarding process

An onboarding process is a structured approach to welcome new hires and set them up for success. When done right, onboarding helps new employees learn quickly, grow in their roles, and understand why their work matters. Learn about the benefits of great onboarding and how to achieve them, plus create your own onboarding process with four simple steps.

AI in accounting: Balancing automation and the human touch

Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce podcast. This conversation illuminated the fine line that accounting must walk between automation and the essential human touch.

Free SOP template: A standard operating procedures guide

Standard operating procedures (SOPs) map out how your company or team performs a specific procedure or work process. You can use SOPs to improve communication and consistency among team members and make training easier for new hires. Read on to learn how to write an SOP. The most efficient teams have processes for everything, from best practices to naming company file folders. Teams perform these processes routinely and get better at them over time.

Timeboxing: The goal-oriented time management technique

Timeboxing is a simple but efficient time management method where you set an allotted time to work on a task, then evaluate your progress afterward. This gives you valuable control over your schedule. Because the timeboxing technique is so versatile, you can apply it to both project management tasks and your day-to-day to-do lists. We’ve all had that 30-minute task that spirals out of control and takes up a whole day’s work.

Employee well-being and mental health in remote BPO settings

Since the pandemic forced the world indoors, many people have embraced this new age of remote work and the benefits it has brought. Lots of companies now offer wholly or partially remote work environments as there is a high demand from workers for more control and flexibility over both where and when they work.

What's new in Asana | January 2024

Welcome to the January edition of What’s New in Asana. First, increase the visibility between work and the goals they support with connected goals in the Portfolio view. Next, gain additional control over your projects by adding or clearing a date custom field in rules. Finally, group tasks differently across List and Board views in projects and My Tasks.

How to Use a Kanban Board to Manage Your Tasks and Projects

Project management is now essential to organize tasks and stay productive. The need to succeed has led productivity apps to turn ambitious ideas into actionable plans. Therefore, kanban boards take center stage as a central hub for your team to collaborate. But you are probably wondering what a Kanban board is.

9 best billing software for consultants

Consultants striving for efficiency and precision often face the challenge of managing client billing seamlessly while ensuring accuracy. The traditional approach of manual billing is time-consuming and error-prone, which can hinder your productivity and impact your bottom line. The solution? Billing software catered specifically to the needs of consultants.

How to create a perceptual map: Perceptual mapping template

A perceptual map is a chart used to illustrate where a product or brand and its competitors are positioned according to consumer perception. Learn how your brand can unlock industry insights through perceptual maps and identify paths into new marketplaces. When it comes to positioning your brand or product in the marketplace, consumer perception is king. But for marketers, it can be difficult to distinguish between your actual position and where you perceive yourself to be.

How to Fire Employees Legally

Firing an employee is never an easy task, but it is sometimes necessary for the success and well-being of a company. However, it is important to understand the legal considerations and steps involved in terminating an employee to avoid any legal issues that may arise. Knowing how to properly fire an employee can help protect the company and ensure a smooth transition for all parties involved.

Harnessing the Power of AI in Bitrix24: Product Talk

Manage your team, tasks, and sales with a free AI-powered online workspace. Here in this video, we talk about CoPilot, a new AI-powered assistant we’ve recently added to our product. See how it can help you create ideas, generate texts, simplify routine operations, and even transcribe phone calls and autocomplete fields in CRM!

Consulting pricing strategies: Which type is right for your business?

What are the two biggest challenges facing your consulting business today? If “finding more clients” or “increasing profitability” were your top two answers, you’re not alone. And if finding (and keeping) clients is key #1 to success, then figuring out how to price your services in a way that’s attractive to them and profitable to you is key #2.

Unleash Peak Productivity: Advanced Strategies for Mastering Kanban Boards

Optimizing team workflow and streamlining project management are constant battles in today’s fast-paced business environment. While traditional methods may fall short, Kanban boards, along with the Kanban system and Kanban project management, offer a powerful solution. This article dives deep into advanced strategies and best practices to help you harness the full potential of Kanban boards and revolutionize your workflow.

Promoting work-life balance in the era of remote work

We’re now several years from the start of the COVID-19 pandemic, but remote and hybrid working models are seemingly here to stay. Many companies favor these flexible work models thanks to their wide range of benefits, including lower attrition, more engaged employees, and lower operating costs. But while remote work offers employees greater flexibility and control, it also presents unique work-life balance challenges as the line between work and personal life blurs.

Introducing Retroactive User Rates: Helping client billing be as accurate as possible

Although time travel is still a figment of our imagination, our latest release will give you the illusion of going back in time. Picture this: You’ve given your team member a much deserved promotion for their hard work on a big project and amidst the happy celebrations, you’ve forgotten to change their billable rate on said project.

Efficient Project Tracking Strategies for Team Leads

In the world of project management, staying ahead requires more than just a basic understanding of project tracking. Team leads need practical strategies that not only align with their project goals but also address common challenges effectively. In this comprehensive guide, we’ll delve into efficient project tracking strategies to empower team leads in achieving ultimate success.

7 time-tracking software for consultants in 2024

Time is a precious resource, especially for consultants with multiple projects and clients to juggle. With each project's timeline and billing cycle, keeping track of time can be challenging. That's where time-tracking software comes in. Time-tracking software is a tool that helps consultants track the time they spend on various tasks and projects. It allows them to monitor their productivity, allocate resources efficiently, and accurately bill clients for their services.

Introducing Retrospective User Rates

Although time travel is still a figment of our imagination, our latest release will give you the illusion of going back in time. Picture this: You’ve given your team member a much deserved promotion for their hard work on a big project and amidst the happy celebrations, you’ve forgotten to change their billable rate on said project.

What is a contingency plan? A guide to contingency planning

A business contingency plan is a backup strategy for your team or organization. It lays out how you’ll respond if unforeseen events knock your plans off track—like how you’ll pivot if you lose a key client, or what you’ll do if your software service goes down for more than three hours. Get step-by-step instructions to create an effective contingency plan, so if the unexpected happens, your team can spring into action and get things back on track.

How to Calculate Payroll: A Complete Step-by-Step Guide

In the world of business, one of the most crucial administrative tasks is the accurate calculation of payroll. Whether you’re a small business owner or a human resources professional, understanding the intricacies of payroll calculation is essential for the smooth operation of any organization.

How workplace wellbeing is reshaping modern business practices

Workplace well-being has become more and more recognized in today’s business environment. Positive trends are revealed by the American Psychological Association’s 2023 Work in America Survey. It demonstrates that over 77% of workers are happy with the mental health assistance that their companies offer. But a more complex story comes to light when we compare this with Mind Share Partners’ 2023 Mental Health at Work Report.

What is resource allocation? Learn how to allocate resources

Project managers and teams can struggle to make balanced resource allocation decisions, often opting for too much or too little. But the key to navigating this delicate balance is continuous adjustment and real-time responsiveness to project needs. This approach ensures that resources are optimally utilized, preventing both surplus and shortfall and steering towards project success with precision and efficiency. When you think of the most important elements of project planning, what comes to mind?

What is proof of concept (POC)? Writing guide with examples

A proof of concept (POC) demonstrates the feasibility of a proposed product, method, or idea. You must prove why your idea will work in the real world, so stakeholders and investors feel comfortable moving forward with the project. In this piece, we’ll explain how to write a POC and why this presentation is a beneficial part of product development. Before you spend time, money, and energy on a project, it makes sense to research whether your idea is worthwhile.

The evolution of the HR operating model: Integrating people and culture strategies

Human Resources (HR) have experienced an important change in the constantly changing field of people management. With a variety of titles like People Operations, Human Capital, or Employee Experience Architect, HR is emerging as a key role in navigating the unknowns of the work of the future as we stand on the edge of a new age. Today’s HR professionals face a variety of challenges in this dynamic climate, which calls for a proactive and strategic vision.

27 project plan templates to kickstart your best work

We all love it when a project runs smoothly. When there’s a clear plan, everyone knows what needs to get done, and they follow deadlines, projects tend to get completed on time and within budget. But all that doesn’t just happen—it takes a lot of careful planning. Project planning takes time, and tends to require a lot of manual, repetitive work—like defining project goals, creating timelines, drafting tasks, and distributing information to stakeholders and collaborators.

How to Create an Onboarding Checklist for New Employees

An onboarding checklist is a comprehensive guide for new employees that outlines all the necessary steps and tasks to be completed during their initial days, weeks, and months at a company. It serves as a roadmap for both the employee and the employer to ensure a smooth and successful integration into the organization. According to Forbes, a well-structured onboarding process can improve employee retention, increase job satisfaction, and boost overall productivity.

10 business intelligence tools for small businesses

Think business intelligence (BI) is only for the big guys? Not anymore. In the past, business intelligence software was expensive and effectively limited to big businesses. Integrating it into existing systems (let alone running it) required more resources and IT infrastructure than the typical small to mid-sized professional service firms could muster.

6 tactics for scaling resource management in enterprise orgs

Managing resources effectively is crucial for large enterprises to succeed. As organizations grow in size and complexity, work that was once manageable becomes a multifaceted challenge as more projects, cross-functional teams, and objectives enter the mix. Often, enterprise leaders find themselves tackling demands and shifting priorities to maintain efficient and effective resource management.

Smart restaurant solution Lunchbox reduced 50% of its manual efforts using Zoho Projects.

Lunchbox, a smart restaurant solution provider, is on a mission to transform every restaurant's workflow to the likes of an international food chain, emulating its efficiency and capabilities. Watch Shaun Markus Lee, ambitious founder of LunchBox as he talks about how Zoho Projects, along with numerous other suites of Zoho, helped his company weather the challenges that it was presented with.

Project tracking 101: A guide to tracking projects effectively

When team members struggle to understand their individual responsibilities and deadlines, it can lead to confusion and delays. And without a clear view of a team’s project progress, it's difficult for managers to identify which tasks are lagging behind or need immediate attention. Project tracking addresses these issues by providing a transparent and real-time overview of all tasks, responsibilities, and due dates, ensuring everyone is aligned and on schedule.

5 project management phases to improve your team's workflow

There are five key project management phases that can help streamline your next project and enable your team with an organized plan. These phases include initiation, planning, execution, performance, and closure. Project management is often misunderstood. While many professionals view it as managing project timelines, there is so much more to the job. Thankfully, we’ve put together an easy guide to understanding the five project management phases. Why are the five phases so important to know?

Revolutionizing dental practice management: Dentistry Support's remote support services

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

Tips for Freelancers Looking to Master Project Management

By this point in your freelance career, you’ve likely got a few clients under your belt. But as your client list grows or as more projects come through the door, you will need a way to handle this. How you manage your time, workload, client communication, and everything in between ultimately affects the quality of your work and your relationship with your clients. Having a handle on your freelance project management skills will make your career much easier and far more rewarding.

5 innovative ways to encourage AI adoption in your org

In the evolving landscape of AI, sticking strictly to the traditional playbook is unlikely to yield the best results. Integrating new technology like AI into your business operations is often met with resistance. It's human nature—we're generally wary of change. To truly get your employees on board with AI, you'll need to think differently. Flipping the script on conventional wisdom could be the catalyst you need for change.

Call center success: Richard Blank on human interaction and relationship-building

Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! About.

Four new reports to better understand your team, projects, tasks, and time

As we wave goodbye to 2023, it’s a natural time to look back and reflect on all of your achievements from the past year. To help you out during this time of observation, we’ve launched 4 new reports that will help you analyze, understand, and draw conclusions about your work. Now with greater ease, you can report on the past and know what actions to take to set your team, projects, tasks, and time up for success in the future. Here we come, 2024!

Getting started with Zoho Projects - Webinar

Faster, sharper and much more elevated, Zoho Projects is here with its newest version. Quick navigation, intuitive list view, advanced customizations, pre-defined templates and robust automation features are some of the many enhancements that make successful project delivery a breeze. Revolutionize the way you work! Getting started with Zoho Projects? Watch this demo to know how.

How to automate repetitive tasks in 5 steps

Your team is in a relentless, repetitive cycle: manually updating project statuses, sorting through work requests, and dealing with endless email threads—tasks that demand attention but add little to your organization’s strategic goals. This scenario is all too common in today’s enterprises, where manual tasks eat into valuable resources and sideline core objectives. That’s where automation comes in.

HR trends 2024: Charting the future of work with DEI, well-being, and sustainability

In the ever-evolving landscape of Human Resources (HR) and people management, 2024 promises a pivotal year marked by the redefinition of culture, connection, and the future of work. As organizations navigate the complexities of a post-pandemic era, HR professionals emerge as architects and builders of the path forward. This blog series delves into HR’s top priorities for the coming year, dissecting the challenges, opportunities, and strategies that will shape the workplace of tomorrow.

KPI reports: Exploring the building blocks and advantages in professional services

What goes through your mind when you hear the term “KPI report”? A small percentage of people are already big believers, having seen the results that KPI reports can create. Another slice of folks might not be entirely sure what a KPI report is. And the rest? Well, we can’t blame you if you’re muttering, “Please, not another report!” while pulling your hair out. But stick with us: a KPI report isn’t just another TPS report.

6 steps for operations leaders to build a better annual plan

An effective annual plan is critical to keep your teams, departments, and company together, working toward the same goals. As an operations leader, you oversee how your organization runs its business. By reviewing how your company performed in the past year, you and your operations teams can identify which strategies worked—and which fell short—to build an effective annual plan designed to maximize the impact of every department.

What is Asana?

Asana empowers organizations to work smarter. It's the only enterprise work management platform that connects company-wide goals, strategic initiatives, and the execution of work on a single platform. With Asana, individual contributors, managers, and executives at the world’s leading companies such as Amazon, Accenture, Roche, and T-Mobile to drive better business outcomes.

How 3 world-class teams streamline creative production at scale

From billboard ads to social media posts, high-quality creative assets are essential to make your brand stand out. But the larger your company, the harder it is to coordinate all the moving parts of creative production. That doesn’t mean it’s not possible. These three enterprise companies—Discovery Inc., Benefit Cosmetics, and Dr. Martens—have all cracked the code on large-scale creative production.

14 IT project management software for streamlining complex projects

Too many project management software solutions fail IT teams in one of two ways. Either they’re so streamlined they can’t handle the complex projects common in IT, or they’re prohibitively difficult to learn and use. But many IT teams and agencies need solutions that can go deeper — without requiring an army of technical project managers just to scrape by.

Introducing Zoho Projects 8.0: Bridging the divide between functionality and user experience

It's a bright, lazy Sunday morning. You roll out of bed, and drag your weary self towards the kitchen, heading straight towards your coffee maker. But in place of your old, simple machine, there's a shinier contraption laden with varied brewing options - a meaningful birthday gift from your colleagues. At first, all of the new options look enticing; but, navigating the poorly labeled, illogically placed buttons just to make your coffee the way you like it leaves you frustrated.

8 tips from best-in-class IT leaders on AI and role changes

Navigating the ever-changing technological landscape is a critical challenge for today's IT leaders—but it doesn’t have to be done alone. At The Work Innovation Summit, top IT executives from Slack, Zscaler, and Asana weighed in, discussing strategies for effectively navigating technological advancements, with a particular focus on AI.

Real Time Monitoring System Solutions (Ultimate 2024 Guide)

Are you looking for a reliable, cost-efficient solution to monitor your business operations in real time? The Ultimate 2024 Guide to Real Time Monitoring System Solutions has everything you need to make sure you’re up-to-date with the newest and most advanced technologies available. Find out which system is best for your business needs and get the most out of your investment with this comprehensive guide!

A step by step guide to defining project scope with nTask

Are you looking for an effective way of defiing project scope and ensuring that tasks are completed on time? nTask, an easy-to-use task management platform, can help. In this blog post, we’ll provide a step by step guide to using nTask to define the scope of any project, so you can stay organized and keep everything on track. With this comprehensive guide in hand, you’ll be able to create milestones, assign tasks and monitor progress – all from one convenient platform.

How to Create a Successful Work Plan

Work plan – you don’t stand a chance without one, but you also can’t succeed with simply having one by your side. Confused? Yes, creating a work plan really helps. It enables you to achieve your goals, and it can also elevate your task management skills like the multi-tasker that you wish to be! Work plans can turn your ideas into tangible results, and they can also hone your dedication, adaptability, and execution skills.

How to Asana Find anything with Advanced Search 1

Search in Asana is as simple as typing into the search bar in the top bar. Refine search criteria and start creating reports with advanced search. You can search anything from completion date and assignee to custom fields and task creator (and more.) You’ll get a list of tasks, projects, and conversations that match your criteria.

8 types of consulting strategies for growing your client's business

Strategic consulting would be easy if it weren’t for all the problems your clients have, right? But then again, all these problems are why your clients are turning to you in the first place. Maybe your client is having issues with their company vision. Maybe they’re struggling to adapt to market forces. Or perhaps the issues are more tactical, like struggling to develop or stick to a project plan or project timeline. Maybe it’s all of the above, plus a half dozen other issues.

Benefits of subject matter experts (SMEs) in BPO call centers

While subject matter experts (SME) are always in high demand among KPO services, BPO and other related businesses too can benefit significantly from them. An SME in BPO provides much-needed expertise to efficiently carry out a business function and helps with the smooth transfer of knowledge within the company. As a call center, contact center, or BPO provider, if you’re considering dedicated SMEs for your team, this article is for you.

Consultation fee: Determining the value of your expertise

Determining your consulting rates can be anxiety-inducing, but it doesn’t have to be. The price tag you put on your services isn’t just a number — it’s your value. Setting your consultation fee can be an empowering opportunity to showcase your worth and set yourself apart in the competitive market of service agencies. Your expertise is valuable. If you need help determining just how valuable, you’re in luck.

Enhancing Project Management: Insightful's New Integrations with Trello, ClickUp, and Asana

Discover how Insightful's latest integrations with Trello, ClickUp, and Asana transform project management, offering seamless workflow, enhanced time tracking, and data-driven insights.

11 Agenda Management Software To Check Out In 2024

As the year 2024 unfolds, the pace of our daily lives only seems to quicken. With so many tasks to juggle and meetings to attend, keeping track of our schedules and staying organized is becoming increasingly difficult. Fortunately, technology has again aided us with various powerful agenda management software tools. If you want to take control of your agenda in the coming year, there are several exciting new options worth checking out.

Client management: Tips to attract and retain happy clients

Great client management will not only make it more enjoyable for your team to work with your clients, but it will also benefit your business in the long run. Besides making it easier to retain clients, happy clients also tend to give referrals and bring in new business. We’ll cover best practices for client relationship management, client management pitfalls you should look out for, as well as how you can use business integrations to keep your team on track and your clients happy.