As an agency, profitability depends greatly on accurately tracking and understanding your company’s key metrics and data. This includes not just financial metrics, but also operational, sales, and project management data. In this guide, we’ll walk you through 16 key agency metrics and data to know and track to improve your agency’s profitability.

Monitoring key performance indicators (KPIs) throughout project lifecycles helps determine which projects are on the right track. And which ones need help to hit your company’s financial and operational targets. Let’s explore the importance of KPIs and our top 9 project KPIs to monitor to boost your profits.

Effectively managing agency operations is a lot more than just standardizing processes. It’s also about understanding the financial side of things. And use that information to make more informed decisions to help your agency progress and grow. Enter agency margins.

If you’re looking to improve resource planning, this is an important update for you! Get ready to get acquainted with bookings, which will make high-level resource planning and utilization forecasting much more convenient in Scoro. But the updates don’t stop there – we’ve also packed in additional budget insights, fresh PDF styling options, a handful of new settings… The list goes on, so let’s just jump in!

Looking for a Harvest alternative to help you with time tracking, billing, and project forecasting? Harvest is a good time tracking tool for tracking hours and generating invoices. But it’s not for everyone. So, we’ve tested seven of the best Harvest alternatives to help you narrow down your options.

A Project Portfolio Management (PPM) tool is software that helps professional service companies, like agencies and consultancies, manage multiple projects simultaneously. It gives you visibility into all projects in one central place, allowing you to track progress, meet deadlines, manage resources, and increase project profitability. In this article, we’ll break down 7 of the best project portfolio management systems to give you the insights you need to choose the best tool for your team.

Time and billing software helps companies keep track of billable time spent on client work. Without it, companies have no data on time worked and can’t figure out actual billable hours—leading to lost revenue from missing billable time entries. In this article, we’ll take a look at some of the best time and billing software for agencies and consultancies.

Between workload management, scheduling team resources efficiently, preventing overservicing, and more, operations managers have a lot keeping them busy. Are you still juggling all of that in spreadsheets? Because if so, you deserve better. A capacity planning tool can help you accurately predict project volume, understand utilization and capacity, and optimize resources. Which tool is right for you? We’ve tested some of the top tools and are here to show you the best.

How much time do you spend in spreadsheets every day? The answer is probably a lot if you’re an operations manager at a growing consultancy. Spreadsheets for timesheets, spreadsheets for project phases and planning, spreadsheets for reporting… the list goes on. Why not use a single tool that can streamline, automate, and optimize these processes? We reviewed the top project management tools for consultants to find the best tools for every team and need.

Sometimes it’s the little things that make your day. Our April version comes with a number of small goodies that are bound to improve your mood and user experience once you start compiling quotes and creating new products or services!