A change order form is an official and documented change to a project plan. While the term change order is often used in the construction industry, change order forms can be used in any industry to explain how a project will deviate from the original scope. In this piece, you’ll learn how to create a change order template so you can address and implement project changes without skipping a beat. Bob Dylan said, “The times they are a-changin’,” and this is true.

Learning how to create a software implementation project plan is a worthy investment of your time. When software is effectively integrated with your existing workflows and processes, it enables your team to reap the full benefits of any given solution. A new joint survey by Mulesoft and Deloitte found that companies (with at least 1,000 employees) now use an average of 976 applications. Yes, 976 different solutions!

A fresh and interesting phenomenon in the field of remote work is the “hush trip.” The hush trip concept differs from the widely accepted “workcation” idea in that it involves employees working secretly from vacation locales. Though it may sound appealing, this covert kind of remote employment has advantages, disadvantages, and things to think about—especially around the holidays.

Cost management is the process of planning, budgeting, and reporting project spend in order to keep teams on budget and overall costs reasonable. In this article, we'll go over the four functions of cost management and explain exactly how to use them to improve your project's bottom line. When it comes to project management, there are few things more important than keeping costs under control.

The holidays, a time for celebration, gratitude, and, for many businesses, overcoming the infamous holiday slump, are quickly arriving. As a manager or team leader, you are certainly already aware of the challenges that come with this period. There could be a decline in motivation, a tired feeling overall in the office, and a drop in productivity. But worry not! You can help your staff get over the holiday slump and get them inspired for the new year by following these seven steps.

A project management chart is a visual representation of the tasks and objectives involved in a project or process. From Gantt charts to bar charts, view the top 20 project management charts and find out how they can help you become a better project manager. Whether or not it’s your job title, being a project manager means finding ways to execute work more effectively. For teams engaged in sprints or iterative work, visualizing tasks can help streamline communication and create transparency.

One of the many indications that Christmas is almost here is the excitement of receiving gifts, along with the air filled with the dazzling lights and pine scent. A recent survey conducted by leading giving platform Snappy revealed that 75% of employees are expecting a gift from their employer this Christmas season. What’s even more amazing is that 57% of employees think that by receiving these gifts, their managers are expressing gratitude and appreciation for them.

Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.

As an IT executive, you’re at the core of the company’s collaboration, working at the intersection of people, processes, and product. And more than likely, you’re not doing it alone. To better understand the IT leader’s pivotal role in driving innovation and operational efficiency across the company, The Work Innovation Lab, a think tank by Asana, recently surveyed and interviewed IT professionals, including top execs from industry leaders like Google, Slack, and Okta.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

Today’s IT leaders are no longer just operators. They’re strategists
and deal-makers. According to a recent report on the state of today’s IT leader published by The Work Innovation Lab, a think tank by Asana, there’s been a dynamic shift in today’s IT environment away from traditional IT roles toward strategic partnership roles.

As we turn the final pages of this year at Asana, we're celebrating the goals and milestones our customers achieved. To dig into these accomplishments—and explore what made them possible—the Work Innovation Lab dove deep into the nuts and bolts of how work really happened in 2023. What we've uncovered is more than just data; it's a reflection of how our customers—the very heartbeat of Asana—worked, collaborated, set goals, and achieved them together this year. View demo.

To say it’s been a rollercoaster few years in people management would be an understatement. Although things aren’t back to ‘normal’, we have entered a kind of normalization phase. Workers and managers are collectively figuring out what the future will look like.

An astonishing 21.5% of billable hours go unrecorded due to inadequate tracking methods. That's a significant blow to any professional services organization’s bottom line. Thankfully, many businesses now harness the power of sophisticated time-tracking and invoicing tools to counter this issue. How do they work and why are they a game-changer for teams doing client work? We’ll break down the specifics below and give you our top five tool recommendations.

You could have the best talent pipeline in the world. However, without the right workforce planning tools on your team’s side, they won’t be working at their full potential. Imagine your team members are scrambling for real-time data on which project to prioritize (as opposed to getting all the information at their fingertips in one click).

It’s crunch time for marketing teams, with 75% of CMOs facing pressure to do more with less. But in the quest to drive revenue, a great marketing plan isn’t always enough—it’s how you implement it that matters. In this article, learn how leaders can put their annual plans into action and ensure every campaign is set up to drive revenue growth, without wasting valuable time and money in the process.

Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.

The way we work isn’t working. Work is scattered, tools aren’t syncing, and teams are suffering from app overload and technology fatigue. But there’s a smarter way. With an enterprise work management platform, you can connect all organizational elements–from the smallest daily tasks to the most complex company goals—for a more integrated, seamless way of working. The challenge comes in choosing the right platform. That’s where this guide comes in.

Ever wondered why some agencies consistently outperform others? It's all about harnessing effective business performance. This isn't merely about surviving — it's about thriving amid fierce competition. Improved business performance can transform your agency, boosting productivity, enhancing customer satisfaction, and building a robust bottom line. This guide seeks to provide actionable insights to help agencies transform their business performance.

Professional services firms have plenty to offer to right-fit clients: deep technical expertise, advanced project management and project planning skills, and a steady hand through change. They also face sideways competition from another class of businesses: managed services providers.

Project management is increasingly becoming visual in nature. Stakeholders want to grasp the nitty gritty quickly and in an easy-to-digest manner. This is where Gantt chart software shines. In this guide, we will look at the ten best free Gantt chart software so that you can make the most out of these horizontal, data-rich bars. Let’s go!

The global knowledge process outsourcing market is on the rise and projected to reach a staggering USD 156.5 billion by 2027. But as KPOs gain widespread popularity and newer companies emerge each year, finding one suitable for your business needs and budget could be daunting. What you need is a global KPO directory or a curated list to help you find a perfect outsourcing partner.

Outsourcing a business process to save costs and gain access to specialized expertise is nothing new. Customer support is one business process outsourcing (BPO) service that has seen consistent demand over the last decade. Outsourcing customer support to a high-quality customer service BPO can have significant benefits like increased brand reputation, easy scalability, and better work efficiency. However, it can also cause serious concerns about security and loss of productivity.

From newspaper ads to artificial intelligence, marketing trends come and go as technology and consumer preferences change. That means marketing leaders can’t always rely on tried-and-true best practices. Instead, anticipating future trends is essential to maintain your edge and develop effective marketing strategies. 2024 is set to be more interesting—and challenging—for marketers than ever, bringing with it a wave of new technology and consumer behaviors.

In an agency environment, time is not just an abstract concept — it's the currency you trade. Every minute counts, and each second can be a missed opportunity. The same goes for billing, as efficient and accurate invoicing is crucial for maintaining a steady cash flow and keeping clients happy.

Everyone loves checking things off a to-do list—but if it’s not done right, your to-do list can cause more harm than good. In this article, we offer concrete tips to help you set your to-do’s up for success, including how to effectively capture, organize, and prioritize tasks. Read on to take your own list to the next level, so you can stop worrying about misplaced notes and start checking things off.

Strategic planning is a systematic process of setting an organizational goal and devising an actionable strategy to realize the same. It involves a detailed assessment of the organization’s current state and the drafting of the aspirational future state. This process is followed by the formulation of a practically implementable plan to bridge the two. Apart from the planning process, it also includes resource management and mobilization to support efficient road mapping for goal achievement.

In today’s world, how we manage projects shapes how we get things done. As we go into 2024, lots of organizations – about 70% – think that managing projects well is really important for their success. This blog post talks about seven crucial changes happening in project management. From using smart technology like AI to making remote work easier, these trends are changing how projects are planned and finished for the best results. Let’s dive in.

In the ever-evolving landscape of Business Process Outsourcing (BPO) industries, staying ahead of the curve in terms of technology is imperative for success. In a recent episode of the Future Workforce podcast, Nick Sinclair, the Founder of TOA Global, shared invaluable insights gained from his company’s journey through the challenges of tech development and digital transformation.

The BPO (Business Process Outsourcing) industry is getting increasingly competitive with evolving technology and shifting client priorities. In the midst of it all, the driving force behind a BPO’s success is its human resource. A long-term and experienced workforce can overcome even the most challenging adversities! But how can you attract top talent to build a quality workforce? Simple – by being an employer of choice.

If managed correctly, time is the difference between a profitable or unprofitable agency, a happy or unhappy workforce, and healthy or unhealthy client relationships. It’s safe to say time is the heartbeat of what you do, and what we do at Teamwork.com So to help make logging time as intuitive, quick, and painless as possible, we’ve rolled out 6 improvements with exactly this in mind!

Working remotely has brought unprecedented flexibility, but a new set of challenges has emerged, chiefly managing distractions. We will explore the different types of distraction employees face while working remotely and provide practical strategies for enhancing focus and productivity for both employees and leaders.

Organizations opt for Knowledge Process Outsourcing (KPO) services when their in-house team doesn’t have adequate expertise to handle certain high-level tasks. Firms offering KPO services can help you with data analytics, market research, performance management, and much more. This way, you acquire valuable knowledge to make data-driven decisions and strategize better for maximum success.

As we slide into the fourth industrial revolution and the lines between physical and digital experiences fuzz, distributed work isn’t going away. Managers and employees need to trust each other, or we risk backsliding into the bad old days of panopticon monitoring. Ethical monitoring practices create an atmosphere of trust and psychological safety among team members. Employees who feel their privacy is respected are more likely to speak up, share ideas, and collaborate effectively.

Starting a BPO (Business Process Outsourcing) venture can be both exciting and challenging. One of the key hurdles new BPOs face is acquiring clients. In this blog post, we’ll explore some effective strategies for optimizing your BPO startup, drawing inspiration from valuable insights shared in The Future Workforce Podcast interview with Nick Sinclair, Founder & Managing Director of TOA Global.

Has 2023 been a bumpy ride for your agency? Like you’re swimming upstream with one arm tied behind your back and a crocodile snapping at your heels? Whatever your experience has been this year, it’s sure to have been a disruptive one. From the ongoing economic and geo-political uncertainty, to shifting client and consumer behavior, to rapid technological change, the agency landscape is more complex and competitive than ever.

Project management is an intricate web of managing project roles, responsibilities, and tasks. And if you have multiple complex projects to handle on your plate, things can go South in the bat of an eyelid. Basically, without a project plan in place, ensuring prompt decision-making can become impossible. And the inability to complete milestones on time can become the primary reason for project failure. This is where the RACI matrix steps in as every project manager’s best friend.

Quoting is a crucial step in project delivery, as it enables both the business and the client to understand the project’s scope and accurately project revenue. In this article, we’ll cover the essentials of creating quotes for projects or services, emphasizing the importance of accuracy and thoroughness.

Goal alignment is an essential part of developing long-lasting relationships with customers and clients. For instance, if you are offering consulting services, it’s important to make sure that you are on the same page as your clients from the outset and have a solid understanding of their needs. When both parties are fully aligned with set goals and outcomes, you leave no room for hidden surprises further down the line. ‍

Knowledge Process Outsourcing (KPO) companies offer knowledge-specific services like market research and data processing. They enable businesses to access a talented workforce and cutting edge technology for niche services. But you can only make the most out of knowledge process outsourcing if you choose the right KPO firm. For that, you need to study their services and the industries they specialize in. In this article, we’ll explore the top 14 KPO companies in detail.