Teams | Collaboration | Customer Service | Project Management

March 2023

The best Basecamp alternatives & competitors for 2023

A quick web search for project collaboration or project management tools will yield more than two billion results! Among the most reputable collaboration tools out there is Basecamp, a platform that's been in existence since 2004 and is trusted by many. However, Basecamp's lack of common project management features (such as Kanban boards and Gannt charts) may be enough to make your team turn elsewhere. So, what are some of the best Basecamp alternatives?

Project Management for Remote Teams: The Best Project Management Tools & Tips

People love to give advice. And when the whole world seemed to go remote in 2020, the advice of how to best work remotely started to flood in. Some advice was sound. Other advice was downright harmful. There are threads all over Reddit, Twitter, and at least a dozen established Facebook groups with countless experts in remote work—”experts” who have barely been doing it for a year.

What Is Scope Creep? And Why You Should Care as a PM

Scope creep in project management is a dreaded thing—there are no two ways about it. Research indicates that the prevalence of scope creep can lower satisfaction, lead to money wastage, and prevent the project’s value from being attained. In this comprehensive guide, we will decode everything you need to know about project scope creep, starting with the often-asked question.

The Accidental CEO: Track These Essential Metrics For Success | Scoro

Are you an Accidental CEO? If you’re a former solopreneur whose success has led to the formation of a company, you may just be. Do you find yourself overwhelmed with managing your business or agency, trying to balance your essential work with the operational and financial aspects of running an organisation? You’re not alone. Many solopreneurs who started as talented freelancers find themselves in this same position.

How to Structure and Organize Your Account

A common question we receive is how to structure and organize your work in OneDesk. OneDesk allows for tremendous versatility in how you work, and every business will have their own workflows. The first step in determining how to organize your work is to get an understanding of the structure of OneDesk. We want to help you make the most of your options and organize your work logically. In this article I’ll go over some best practices and common configurations.

The BPO 4-day work week: A game changer for the outsourcing industry?

The concept of the 4-day work week has gained traction in recent years as companies worldwide seek to reduce workplace stress, boost employee satisfaction, and improve productivity. The UK has now embarked on a pilot trial involving over 3,300 employees from various industries to establish whether this radical new system works. The idea is that employees receive 100% of their pay for 80% of the time while delivering 100% of their expected output.

BPO vs KPO: 7 key differences + 6 common benefits

Business Process Outsourcing and Knowledge Process Outsourcing share many common benefits. But did you know the primary differences between BPO vs KPO? To start with, KPO is a targeted industry that focuses on the outsourcing of knowledge-based services while BPO is the general outsourcing of non-core activities to a third party service provider. KPO also differs quite a bit from BPO in terms of its services and complexity.

Scoro Nominated in Two Categories at The Global Business Tech Awards | Scoro

The Global Business Tech Awards recognize, reward and celebrate the best tech from around the world. They are judged by leading, international, industry experts following a transparent, ethical and fair judging model. Scoro’s two shortlistings include SaaS company of the Year, with the organizers saying that as tech develops at an ever-faster rate of knots, the need for software services is seeing exponential growth. The second category Scoro is up for is Tech Company of the Year.

9 powerful Wrike alternatives for better project management

If you’ve spent any time in project management since space 2006, you’ve probably heard of Wrike. It’s been a popular project management software for teams at large enterprises. With time-saving templates, Kanban boards, and integrations with more than 400 applications, this platform does have a lot to offer. But is it the best option for your agency and its unique needs? With so many project management platforms available today, it can be hard to confidently narrow down your options.

6 ways to enhance search marketing visibility for your clients

The more potential customers can find your client’s business online, the more often they’ll choose their product or service. Greater visibility means more customers, more sales, and — you guessed it — more revenue. This translates directly into a better bottom line for your agency. Want to know more about search marketing visibility and get some tips on increasing your clients’?

Made in Basecamp with Hilary Fitzgerald Campbell

Hilary used to keep her client notes, doodles, ideas, and invoicing scribbled on post-its, napkins, a pile of sketchbooks, emails and texts. Then she discovered Basecamp. A refreshingly simple project management app, whether you're tech-savvy and have a project manager, or you're a cartoonist that has to do it all.

What Is a Milestone Chart and Why Is it Important?

Successful project managers are familiar with the challenges of their jobs. Some of those are a lack of clear goals, tight deadlines, improper resource allocation, and poor communication. Similarly, they are also aware of smart solutions like the Milestone chart! According to studies, the risks of a project failing are very high: According to an article from the Project Management Institute, one reason that many projects fail is the lack of planning.

10 Employee Time Tracking Software

Are you looking for an effective way to track employee time and boost productivity? Look no further! This blog will provide you with a comprehensive list of the top 10 employee time tracking software that can help you monitor and manage employee hours easily. Employee time tracking made easy! Signup now From comprehensive time-tracking solutions to free options, we have it all covered. Read on to find out which software fits your needs best!

How to Pay Independent Contractors

Are you an employer who hires independent contractors? Are you looking for a step-by-step guide on how to pay them? If so, you’ve come to the right place! This blog post will provide you with a step-by-step guide on how to pay your independent contractors using a method known as the “1099 payroll.” This payroll is a system that allows employers to withhold taxes and other deductions from an employee’s paycheck.

How to find a website's keywords to strengthen your SEO strategy

Keywords aren’t exactly king in content marketing — but they do make a huge difference in how well your content performs. Consider this: According to a search traffic study from Ahrefs, 90.63% of all content gets no traffic whatsoever from Google. Zip, zero, zilch, nada. Meanwhile, keywords are a big part of what drives organic search traffic.

There's a contradiction at the heart of modern collaboration.

“Collaborative Intelligence is information that can diagnose problems in your organization, like which teams aren’t working well together or who’s overloaded with work.” Dr. Rebecca Hinds, Head of The Work Innovation Lab, will go in-depth on the effectiveness of Collaborative Intelligence at Asana Forward on March 28, 2023.

Scaling Up and Going Remote: The Success Story of a Digital Marketing Agency You Won't Want to Miss

Discover how StrategiQ, a UK-based digital marketing agency, overcame growth challenges and adapted to remote work with Scoro. With over 20 tools considered, only one provided the end-to-end work management solution to fuel their ambitious growth plans. StrategiQ's Operations Director, Tyler Webb-Harding, shares how Scoro helped the agency track project profitability, resource utilization, and real-time collaboration during the national COVID-19 lockdown.

The 37 Best Free Asana Alternatives of 2023

With the number of project management tools overflowing the Internet and ruling the project management arena, Asana has made its mark as one of the must-have project management software for teams across the globe. With robust features, a great interface, and a roaring list of clientele – Asana seems to have its game on point. However, despite the seemingly perfect option that you may take up blindfolded, Asana has its own set of limitations that one should consider before investing in the tool.

15 website auditing tools for SEO agencies

Just when you think you’ve got Google’s algorithm all figured out, bam: another update. It’s the song that never ends, and agencies that want their clients’ websites to perform well have to stay on top of it. Site audits are one of the best ways to do exactly that. Regular site audits can help you identify red flags and potential problems within your client’s site that could result in lower search engine rankings.

The 7 Best Issue Tracking Tools In 2023

In an ever-evolving digital world, staying on top of technical issues can be a daunting task. But fear not! We’ve done the hard work for you and identified the 7 best issue tracking tools for 2023. Whether you’re in tech support or running a business, these issue-tracking tools will help you stay organized and on top of any problems that arise. Read on to find out which one is best for you!

Constructive Feedback: Why It's Important & 7 Ways to Give It

Harvard Business Review claims that “constructive feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading.” However, the way the feedback is given is equally important: In this blog, we’ll explore why constructive feedback is so important and provide seven practical ways to give it effectively.

7 great SEO tools for your agency

Meta descriptions, content marketing, link building, analytics; there are dozens of factors that go into building successful SEO strategies for your clients that get results. Luckily, gone are the days of handling all of these many, many factors manually. There are a ton of tools on the market designed to help your agency create effective SEO strategies that get search engines to notice your client’s website — and rank it higher in search engine results pages (SERPs).

What's New in Asana | March 2023

Welcome to the March edition of What’s New in Asana! This month is all about Asana’s native time tracking. First, plan and monitor the time spent on different projects by tracking estimated and actual time on tasks. Manually enter time or start and stop a timer to record actual time spent on a task. With subtask rollups, the time you track on subtasks will automatically roll up to the parent task.

8 SEO growth hacks for better client results

What if we told you that there were “hacks” for bumping your clients’ SEO strategy to the next level? Of course, unlocking SEO growth for better client results has a ton of factors. Everything from social media strategies to content marketing efforts plays a role in how your clients pull in new customers and increase search traffic.

Project Collaboration Tools That Drive Better Results

Can you hop on that meeting? Will you take a look at this graphic? Give me your thoughts about this initiative quickly. What do you need me to do here? Here’s a task I need you to complete by the deadline. Which of these common workplace requests sound like collaborating? I’ll give you a hint: it’s none of them. The truth is, most of us aren’t really collaborating at work.

Innovating Architecture: How Mallol Arquitectos Streamlined Workflows

In this video, we take a closer look at how Mallol Arquitectos transformed its business operations by implementing Scoro. Before Scoro, the company faced the challenges of managing information on different platforms, resulting in data that needed to be synchronized and had no real value.

Project Execution: Your Go-to Guide to Ace Any Project

The process of taking a project from an idea to successful completion is a thrilling yet daunting task. But, it all ultimately depends on project execution. In fact, as per statistics: The learning? Whether you’re a seasoned project manager or a beginner, there’s always room for improvement when it comes to executing a project. In this guide, we will cover everything you need to know about project execution–from what it is to how to successfully execute it.

Manage your recurring revenue with Retainers

In our world, the word “retainer” is synonymous with “client work”. Due to our familiarity with retainers, and knowing that it’s tied to lots of revenue, we’re thrilled to share that Teamwork has launched our very own Retainer solution! For those that are unfamiliar with this concept, a retainer is a long-term contract between a business and a client that’s based on ongoing services.

Strategic Alignment: How It Is Used in Project Portfolio Management?

Strategic alignment is a concept that is becoming increasingly important in the world of project portfolio management. It can be challenging to understand, but understanding how it works and how it can help you manage your projects more effectively is essential for success. In this blog article, we’ll explore strategic alignment and how it can be used to ensure efficient project portfolio management.

What are Functional Requirements? A Comprehensive Guide with Examples

Functional Requirements provide the fundamental architecture of a project. This document describes how a solution will meet the customer’s needs and business objectives by outlining specific functionality that must be delivered both in terms of user interaction as well as system operation. Functional requirements help divide complex projects into manageable tasks, offering clarity on the scope of work to be performed.

How to conduct a technical SEO audit for your client

So, you’ve written lots of powerful content, used your keywords, and added high-quality links. You should be on the way to SEO superstardom. Right? Not necessarily. Before you automatically assume your efforts will land your client at the top of search engine result pages (SERPs), you need to think about the nuts and bolts of your strategy. Achieving true SEO optimization that positively drives your search engine rankings takes constant checks and re-checks of your work. Are there errors?

37signals: Live design review, recorded.

Curious how we do design reviews remotely at 37signals? Here's a recording of a live one we did this morning for a new feature we're building into HEY (hey.com), our email service. Two people. Jason Fried (first voice you hear), and Jason Zimdars (second voice you hear). Zimdars was showing Fried where they're at on this feature that lets you send the same reply to multiple people at once in separate emails. Think old school mail merge, but drastically simplified in email.

Agency profitability: What (and when) to share with your team

As Marcus Lemonis put it, “If you don’t know your numbers, you don't know your business.” But how well does the rest of your team need to understand the numbers? You want them to feel invested in your mission and have clear goals, right? And many employees value the kind of leadership that gives them full transparency into what’s happening with the business.

How a Boss can Reduce Employee Work Fatigue

Are you feeling exhausted after work? Do you find it hard to focus and get things done in the office? If so, you’re not alone. Many people suffer from work fatigue, which can be caused by several factors such as long hours, stress, and lack of sleep. We will discuss five tips on reducing work fatigue and increasing office productivity!

Switching to a 4-day work week could be a nightmare...

In this video, we dive into the implications of transitioning from a 40-hour work week to a 32-hour work week. From holiday changes to financial and legal operations, it's essential to address the underlying factors for a successful roll-out. Join us as we explore ensuring employee fairness and compliance with regulations, all while implementing the 4-day work week in different regions. Tune in to learn how we kept the operational processes under control while switching to a 4-day work week.

How To Write A Project Proposal in 2023 (+ Examples & Templates)

Coming up with a project and completing it successfully is hard work. This hard work does not happen overnight, either. It takes tons of careful planning and strategic implementation from ideation to completion. But it all starts with a project proposal. Writing an effective project proposal can place any project in the fast lane toward success. But figuring out how to write a project proposal can be daunting. But it doesn’t have to be.

How a Creative Agency Started Using Data to Make Profitable Decisions

In this video, we'll explore how SAENTYS, a marketing agency with three offices and a team of 60 talented individuals, streamlined their business operations and improved overall efficiency with Scoro's work management software. Using Scoro's platform, SAENTYS has achieved consistency across their quoting, project management, time tracking, financial analysis, and data insights. This has allowed them to grow as a business and become true leaders regarding operational efficiency and the quality of their client work.

7 Ways Project Management Tools Can Improve Employee Productivity

Are you looking to improve your organization’s operations and boost your team’s productivity? Are you wondering how project management tools can improve employee productivity? If you are, you’re in the right place! In today’s fast-paced and ever-changing business world, staying ahead of the curve is more important than ever. Project management is an excellent yet challenging area where businesses can gain a competitive edge.

9 tips to help IT project managers maximize team efficiency

Only 15% of project managers work on only one project at a time. In fact, the majority (59%) run between two and five projects at any given time. Couple that with the research that shows how project managers are expected to juggle all of their project tasks while exhibiting excellent technical, digital, and leadership skills, and it's enough to make your head spin. This might be challenging enough to pull off for one project at a time, but five?

The Benefits of Inclusive Leadership in the 21st Century

In today’s ever-changing world, demands for societal changes have increased, with calls to create more diverse and inclusive organizations. Research has shown that diverse and inclusive organizations outperform their peers, as they are 70% more likely to capture new markets. However, despite spending more than $8 billion a year on diversity programs, only some organizations have achieved their goal of becoming truly inclusive and diverse.

IT audit checklist for professional services teams

Are you completing all the critical tasks that fall under the umbrella of an IT security audit? At Teamwork, we're all about helping professional services organize their important projects via the most capable and user-friendly project management software available today. That includes creating an IT audit checklist. Of course, creating an IT audit workflow with or without using Teamwork starts with understanding what an IT audit should accomplish.

Project Deliverables: A Complete Guide

Any project you work on comes with its own objectives, goals, and deliverables. Project deliverables vary from project to project, but they are always aligned with the project scope. Project deliverables play a multi-faceted, crucial role by establishing clear expectations amongst stakeholders, acting as a frame of reference or end goal for the project team, and serving as the basis for the project development roadmap.

How To Avoid Performance Anxiety At Work?

Do you often feel overwhelmed and anxious at work? Do you find yourself avoiding tasks and feeling anxious about upcoming projects? If so, you’re not alone! Performance anxiety is a common issue in the workplace, but it doesn’t have to be an obstacle. In this article, we’ll discuss how to identify and address performance anxiety so that you can get back on track with your work life.

Mattermost Boards How-to: Project Management

Whether you’re working on a small feature or a large cross-team initiative, you’ll need a way to track tasks and keep everyone up-to-date. Managing projects on spreadsheets isn’t optimal for most teams, and specialized project management tools may lack flexibility and robust communication options. With Mattermost Boards, you can create fully customizable boards to fit your project needs.

Basecamp Alternatives (6 Options)

What are the best Basecamp competitors? When it comes to project management software, there is no shortage of options on the market for you to choose from. If you are looking for the best project management software, pay close attention to those with these features: ‍ ‍ Those looking for Basecamp alternatives have come to the right place. This guide will break down the best alternatives to Basecamp on the market.

The Role of Artificial Intelligence in Improving Project Management: How AI Can Help Make Projects Run Smoothly

Maybe you haven’t stopped to consider this, but artificial intelligence is playing an increasingly important role in our lives. Just think about all the chatbots that have helped you solve an issue! In the business world, AI is being used to automate tasks, improve decision-making and create efficiencies, and project management is also taking advantage of its perks!

4-Day Work Week = Less Meetings?

Efficiency is key when it comes to the 4-day work week! Join us as we dive into the world of meetings and how to optimize them for maximum productivity. We share our own insights and the lessons learned from analyzing our meetings and how we're transitioning from unstructured and repetitive meetings to ones with purpose and a clear agenda. Tune in to learn how we make the most of our meetings at Scoro!

4 tips for creating the perfect org chart for your agency

“How should I structure my agency?” First, we’d like to be the first to congratulate you on asking the hard questions. This is one we at Teamwork hear a lot. Most recently it came up during our webinar with Refine Labs COO Megan Bowen on Mastering Agency Profitability. Organizational design is inherently not fun to think about. But whether your agency is brand new or you have hundreds of employees, the way you structure your agency is important.

7 Best Client Management Software & Tools in 2023

While software solutions have been around for many years, technological advancements in the last few years have made client management software much more accessible. From the moment a lead is generated to when a sale closes, having the right client management tool can help automate and streamline your client management process. In this post, we’ll rank and review the top client management software tools, helping you find the right solution.

How to Create an Elevator Pitch: Tips to Write a Perfect 30-Second Pitch

Have you ever stopped to think how long an elevator ride takes? No? Well, fun fact! A typical elevator ride might take anything from 10 to 90 seconds, depending on your location. For example, if you are in New York, elevator rides are a bit longer, peculiar eh? But, what does this have to do with elevator pitches, anyway? You see, an elevator pitch is very similar to an elevator ride. You have a set amount of time, usually around 30 seconds, to deliver your message and make an impact.

How to Invoice for Hours Worked

An invoice for hourly work is a payment request based on the number of hours an organization spends working for their client. Invoicing for hours worked is common in various industries, such as consultants, designers, developers, and freelancers of all kinds. The process for billing involves accurately tracking hours and tasks done for the client. When it is time to bill, typically monthly, the work is compiled, calculated, and entered onto the invoice document.

OneDesk - QuickBooks Online Integration

Connect your OneDesk to QuickBooks Online! Easily copy over or send OneDesk invoices to QuickBooks Online. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Comprehensive Comparison of Smartsheet vs Monday & nTask for Project Management

Organizing projects, creating effective task management systems, and streamlining collaboration processes can seem like an impossible feat. Fortunately, you don’t have to manage it all yourself! Several great project management tools can help you keep your projects on track. In this blog post, we’ll be exploring two powerful options – Monday vs Smartsheet – as well as a newer platform called nTask.

Comparing Hive Vs ClickUp and nTask: Which Tool Is Best for Your Business?

Welcome to the ultimate task management showdown! It’s time to explore the pros and cons of two popular task management tools: Hive vs ClickUp. Over the course of this blog post, we will be comparing ClickUp and Hive side by side to determine which one is the best for your project needs. We’ll also cover nTask, a third tool that can offer a different approach to task management. We’ll start with ClickUp and Hive, beginning with their features and pricing.

10 Business Growing Pains & How to Solve Them

Business growth is the focus of so many company goals but the very idea comes in only a few forms: Sales growth. Profit growth. New products. Traffic or audience growth. These are what most think of when they discuss growing the business, but they’re far from the most important factors. Not only do they contribute to company growth, but also help to maintain it. Most inexperienced business owners never predict what happens to the business’s structure when they achieve those growth goals.

11 Miro Board Free Alternatives for Businesses in 2023

Are you looking for a free, online collaboration tool to help you and your team work together more effectively? You’re in luck! In this article, we’ll highlight 11 Miro board alternatives that can help businesses of any size work smarter in 2023. From cloud-based whiteboard tools to project management platforms, these Miro Board alternatives offer the features and flexibility you need without breaking the bank.

PPC project management: A comprehensive guide for agencies

Your client could be throwing out thousands of dollars per month on PPC campaigns by not checking in on them regularly. This is where your agency comes in. Beyond working with clients on their PPC strategies, strong project management is a key to success. Keep reading to uncover components of PPC project management, how you can build your project management process, and general best practices.

10 groundbreaking ABM campaigns to level up your client's pipeline

Agencies are responsible for helping their customers move the needle. If there are paltry results, then the agency probably won’t have those clients for long. No pressure, right? Fortunately, agencies that proactively plan their strategy and hone their focus can achieve results that make their clients jump for joy. Helping clients fill their pipelines, convert high-quality leads, and get new business takes a powerful account-based marketing (ABM) strategy.

Project Scheduling 101: Everything a PM Needs to Know

Project scheduling can be compared to creating a roadmap for a long road trip. Just as you would plan your route and schedule your stops along the way, a project manager must carefully plan the various tasks and milestones that make up a project timeline. To ensure effective project scheduling, a project manager must: Ultimately, the success of the project will depend on careful planning, effective communication, and the ability to adapt to unforeseen challenges along the way.

OneDesk - Invoicing

Invoice your client organizations based on the billable time logged to work -- directly from your OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

The ultimate guide to ABM project management

Businesses trust their marketing agencies to help them find, engage with, persuade, and close the accounts they need to maintain success and sustainability. Instead of the “spaghetti against the wall” approach of gathering as many prospects as possible then narrowing in on the highest-quality ones, it makes sense to proactively target a client's ideal customer and create a personalized marketing strategy. This idea is the premise for account-based marketing (ABM).

Customizing the Basecamp Project Tools

One of the best ways to personalize a Basecamp project is to customize the project tools. In this video, Kimberly from Basecamp's Customer Success team walks through how to change and rename the tools inside a Basecamp project as well as why you might want to use duplicate tools in a project. We'll even give you a glimpse into how the team at Basecamp has organized a few projects with multiple tools.

The Secret To A Successful 4-Day Work Week

In this video, we will discuss time management – an often overlooked business area crucial to the success of a 4-day work week. Time tracking, the team's knowledge of time management, and best practices of time management – we will cover all the aspects needed to switch to a four-day week. Tune in to learn how we track and manage our time efficiently at Scoro!

How do work models influence resilience in BPOs?

It’s a tough old world out there, especially at the moment. The last few years have seen a global health and economic crisis, and we’re far from out of the woods. All organizations need to be more headstrong than ever to deal with the consequences. This extends to BPOs, too, who need to ensure their businesses are resilient. As BPOs transition to remote work, questions are being raised about how this affects productivity, engagement, and resilience.

Why BPOs should worry less about time-wasting and invest more in monitoring

Time-wasting is a common phenomenon that almost every company has to face in some form or another. For BPOs, low productivity and motivation levels are common, and many senior figures are still focusing on cracking down on time-wasting. This is particularly so in companies that have migrated to remote working and hybrid working models, where supervisors and managers cannot easily see what workers are doing from one moment to the next.

About Using Custom Fields

One of the great aspects of OneDesk is the level of customization it supports. With OneDesk, you can configure unique statuses, forms, workflows, and much more. Regardless of what industry you work in, OneDesk can be configured in a variety of ways to fit your needs. In today’s blog I’m going to talk about one useful feature you can use to configure your account.

10 Must-Read Books About Employee Management: Insights from the Pros

If you’re looking for insights about employee management, you’ll want to read the 10 books on this list. Written by some of the top professionals in the field, these books will teach you everything from hiring the best employees to dealing with difficult ones. So if you’re ready to take your employee management skills up a notch, then be sure to check out these 10 must-read books!

Pay-per-click best practices: Planning, building, bidding, and beyond

Managing multiple pay-per-click (PPC) ad campaigns is tough. How tough? Well, according to PPCsurvey’s The State of PPC Global Report 2022, agencies face several major challenges: While we may not be able to soothe your clients' ruffled feathers for you, or make updates to buggy ad platforms, we can help you make your PPC campaigns run smoothly and perform better. How?

Why Your Agency Needs To Stop Over-Servicing Now, and How To Do It | Scoro

Over-servicing, where agencies spend more hours on a client’s project than quoted or billed for, is one of the oldest and most challenging issues in the professional services business. It bites into profits, lowers agency margins, and is generally seen as a self-destructive business practice. But, as our recent survey of over 100 professional service agencies revealed, it is a far more complex issue than can be ascribed to only bad planning or inefficient resource utilization.

Is 4-Day Work Week an Antidote to Burnout?

In this video, we'll dive into how reducing employee burnout can be achieved through a focus on work-life balance, including the implementation of a 4-day work week. Having more time to recharge is one of the critical aspects when it comes to avoiding burnout. Learn how this shorter work week can actually lead to increased productivity and happier, healthier employees. Tune in to learn how we keep our employees happy, rested and productive at Scoro!

Balancing Flexibility and Efficiency in the Evolving Workplace

The modern workplace is constantly evolving, and with this evolution, comes new challenges for employers and employees alike. One of the biggest challenges is finding the right balance between flexibility and efficiency in the workplace. Flexibility and efficiency are both important factors to consider when creating a successful and productive work environment, but they can often conflict with one another.

How to Develop a Contingency Plan That Ensures Business Continuity

Let’s imagine that your business is now facing an unanticipated disruption. You haven’t expected it, are not prepared, and, on top of that, don’t know what to do. This is exactly why having a contingency plan in place is essential. A contingency plan outlines the steps you need to take to ensure continuity and minimize disruption when an unplanned event occurs.

Help clients generate qualified leads with these 11 account-based marketing strategies

Account-based marketing (ABM) may not exactly be the Wild West, but it’s not old school either. Recently, The State of ABM Report showed that only 17% of companies that have implemented an account-based strategy have it fully embedded in their marketing plan. This stat means more people than not could still benefit from an agency to help them get their feet wet with ABM. And that news smells like a big opportunity.

Survey: What Are Professional Service Agencies Keen to Improve in 2023? | Scoro

To keep our finger on the pulse of what makes the professional services industry tick, we recently interviewed over 100 agencies for our 2023 Clockwork report – The Agency Operations Survey. The survey, which was conducted in partnership with Agency Hackers, aims to collect detailed insights into the processes that drive agencies, their best practices, and how they run their operations. We asked questions on agency structure, client management, and internal processes.