Teams | Collaboration | Customer Service | Project Management

February 2023

Agile vs. waterfall: Which project management methodology is right for your agency?

What exactly is project management? That seems like a simple enough question — but it's not really, is it? Good project management can transform processes and workflows at any agency, infusing direction and organization while reducing the chaos factor. At the same time, “project management” doesn’t mean the exact same thing to everyone — and it certainly doesn't look the same at every business.

The To-Do List Template to End All Other To-Do Lists [+15 Template Ideas to Start]

The human brain is powerful. It outperforms even the most advanced computers in absorbing, filing, and connecting information. And it does all this while using less energy than a lightbulb. But there’s one function where the brain pales in comparison to computers: recall. Humans are not great at remembering. Details, events, names, faces—we’re even capable of forgetting what we’re doing while doing it!

TSheets vs Harvest: The comprehensive comparison

Looking for a thorough TSheets vs Harvest comparison? TSheets and Harvest are employee monitoring and time tracking solutions that can help you track time, manage employees’ payroll, and improve time management. In this article, we’ll compare TSheets ( now called QuickBooks Time) and Harvest — two popular time tracker apps, for their functionalities, integrations, and pricing. We‘ll also mention the best time tracking software as an alternative to these tools.

What's The Scope of Professional Services In Project Management

Projects involving the delivery of professional services present their special difficulties. Professional service organizations have a double burden, as they must accomplish both their own goals and the clients. The stakes increase as more organizations and people become involved. This post serves as the definitive resource for learning about professional services by explaining what they are, why businesses engage in them, and the typical challenges these businesses encounter.

10 Best Tracking Tools for Project Management

Are you a project manager looking for the best tracking tools for project management to ensure that your team remains productive and on track? Are you unsure of how to fit them all into your day and make sure none of them slip through the cracks? Look no further! This blog will provide you with an overview of the 10 best tracking tools that are sure to make managing any project easier.

The client-first email marketing agency pricing guide

“How much does email marketing cost?” This is probably the top question a brand considering an email marketing agency will ask — and they should. After all, staying within their marketing budget is crucial for businesses, especially smaller businesses with limited resources. But the value that your email marketing agency can offer these businesses is with its weight in gold.

A Complete Guide to Project Management for Startups

Starting a new business is an exciting time but can be equally challenging. This project management startup guide is here to make your journey less challenging. You have the privilege of watching your big ideas come to life. You have the opportunity to solve a significant problem your target audience struggles with. And you get to build something that’s yours. But, as thrilling as the start of a new business journey can be, there are challenges that come with it.

Three Changes Your Event Services Agency Needs To Make in 2023 | Scoro

Few other industries have suffered as much as the event services business over the last few years. Luckily, the green shoots that appeared in 2022 thanks to the return of in-person events look set fair for growth in 2023. But set against an uncertain economic outlook, how can a modern agency take advantage of the opportunity while balancing the risk?

11 tips to plan, organize, and execute software engineering processes

Have you ever sat back and thought about just how many things have to fall into place for your agency to pull off a successful software engineering project? Planning, testing, measuring, refining… the list goes on. And somehow, you need to keep your team motivated along the way. What’s more is that no two software engineering projects are ever the same, with software specifications, end goals, audiences, and process activities varying from one to the next.

What is the Agile Manifesto? A Complete Guide

One of the more popular methods in today’s software development life cycle is the Agile methodology. It is widely popular because its project management approach prioritizes customer satisfaction and flexibility in response to change. It also values individuals and interactions over processes, tools, and working software over comprehensive documentation. And with these principles, the Agile manifesto was born.

Agency Survival Guide: Tips for Cutting Costs and Growing Stronger

Times are tough for businesses of all sizes, but agencies have an especially difficult time when it comes to cutting costs. To stay afloat and grow stronger during unstable economic times, agencies need to be creative and strategic in their cost-cutting measures. In this blog post, we will discuss simple ways that agencies can reduce their operating costs without sacrificing quality or service. Let’s get started!

The BIG Obstacle to a 4-Day Work Week

In this video, we look closely at some of the biggest obstacles companies face when transitioning to a 4-day work week. Emails, meetings, chats, and notifications interrupt our flow state. We must gear towards more effective communication for a 4-day work week to actually work. It is a critical factor in driving productivity. With the 4-day week, it's essential to streamline communication to maximize the 32 hours we have each week.

Seven Key Findings from our 2023 Agency Survey | Scoro

Agency owners and operators spend a lot of time chasing new business in their eternal search for sustained profitability, and who can blame them? It is quite human and normal to look for solutions where it’s convenient – not where it’s expedient. But the results of our 2023 Agency Operations Survey point to another key area to focus on in the pursuit of agency excellence – process improvement.

17 Marketing Project Manager Software Solutions of 2023

Are you a marketing project manager looking for the best software solutions to help you manage your projects in 2023? Look no further! In this article, we will be taking a look at the top 17 software solutions that will make your job easier and more efficient. From automation to collaboration, these software solutions have it all. Read on to discover which one is the perfect fit for you!

Software engineering project management: Key roles and best tools

It can take up to nine months to develop fully functioning software. That’s an investment of almost an entire year — or more if the project is particularly complex. All successful software programs begin with an idea, but the process of transforming a simple idea into a functioning application is never easy. In fact, software engineering projects are arguably among the most complicated due to all the moving parts and the potential for things to go wrong. The good news?

Time Doctor launches definitive ranking and comparison tool for global BPOs in partnership with Outsource Accelerator

Together with the world’s leading outsourcing advisory website and aggregator marketplace, Outsource Accelerator, we’ve launched a comprehensive and objective analysis revealing the top 500 outsourcing firms globally. The much-anticipated index, known as the Time Doctor OA500 2023, was developed over 18 months using Outsource Accelerator’s proprietary methodology, which assessed multiple points of metadata from more than 2,500 business process outsourcing firms worldwide.

What's New in Asana | February 2023

Welcome to the February edition of What's New in Asana! This month we’re sharing some new ways to get consistent results through automated workflows and processes. First, automate workflows that rely on subtasks. Now select an option to run a rule on both tasks and subtasks. And you can now see subtasks in the Timeline view to help you visualize complex projects with dependent workstreams. Next, you’ll find new ways to automate work across your tools. Explore new rules integrations with Google Calendar, Dropbox, Box, and OneDrive.

How the Teamwork + HubSpot Automation Reduces Up to 15 Hours of Manual Work: Part 1

As a HubSpot Diamond Partner and Teamwork Partner, Digital Reach is here to help your business solve the crisis of disconnection. With a proliferation of tools, teams often find themselves bogged down by manual tasks, disconnected data, and an overwhelming number of apps to manage customer relationships. This can lead to a reduction in productivity, team alignment, and ultimately, business growth.

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Consulting Made Easy: Top Software Tools for Managing Projects & Clients

As a consultant, what are you doing to stay on top of your game? In this ever-evolving field, it's critical to have access to the best tools on the market to power your business. Whether you are a one-man band or a consulting firm juggling multiple clients, leveraging the right tools and software solutions can make all the difference to your workflows and approach to productivity.

12 Brainstorming Techniques To Foster Creativity

Where to get ideas? It can’t be all about having a shower day and night, walking a dozen miles, or hanging out with your muse daily. We can’t rely only on those magic rituals considered adequate for some of us in our daily work. There must be specific tools you can use anytime you feel stuck or need help knowing where to begin. And they do exist. Welcome brainstorming techniques!

Using the Basecamp Message Board

The Message Board in Basecamp is the perfect place to make announcements, pitch ideas, pose a question, or share progress. And in many cases, it can replace emails. In this video, Kimberly from Basecamp's Customer Success team does a deep dive into the Message Board to show all of its features and how it can help you keep your work organized. Timestamps: Other Basecamp video tutorials.

8 Biggest Project Management Challenges and How to Overcome Them

Project management is like a game of Jenga where one little mistake can cause all your efforts to crumble in seconds. Project planning and management are a lot more than just defining the scope and eyeballing steps to take. You must explore the numerous elements that impact project execution, resource allocation, collaboration, and successful completion. And while you glide from one step to another, you’re bound to experience hiccups that delay completion or lead to wasted budgets.

Wrike Vs Smartsheet vs nTask: Which Project Management Tool is Better For Your Business?

Are you trying to decide which project management tool is the best fit for your business? With so many options, it can be difficult to choose. But don’t worry! We have done the research for you and compared Wrike, Smartsheet and nTask to help you pick the perfect project management tool for your needs. Read on to find out which one will work best for your business!

How to choose keywords for SEO success: 8 steps

There are lots of steps involved in SEO project management. Keyword planning is one of the most crucial parts of the process. You can propel your website content to the top of search engine results pages (SERPs) with the right keywords. To do that, it takes a lot of planning, strategy, and careful thought about which keywords to use and how to create content around them. That’s why we’ve created this guide.

All You Need To Know About Smartsheet vs ClickUp, And nTask: A Side-By-Side Comparison

Do you struggle with choosing the right project management tool for your team’s needs? In this blog, we’ll be comparing Smartsheet vs ClickUp vs nTask in a side-by-side comparison to help you determine which one best suits your business. Smartsheet is a powerful collaborative work management platform that enables teams and organizations to stay organized and get more done.

Top 20 Remote Desktop Monitoring Software for Small Businesses

With so many people working remotely, the need for remote desktop monitoring software is more significant than ever. According to the study, 60% of employees access applications while working remotely using Virtual Private Network (VPN), and 56% using Virtual Desktop Infrastructure. Employees need to be able to work productively from anywhere globally, and companies need to keep track of their employees’ progress.

12 Top Online Flowchart Software Solutions Of 2023

Are you looking to streamline and simplify your workflow processes? Many businesses are turning to the convenience and power of online flowchart software solutions to help them visualize their projects. With the ever-growing capabilities of today’s technology, it has become easier than ever for organizations of all sizes and industries to design their own unique flowcharts.

The Battle Of The Project Management Platforms: Wrike Vs Monday Vs nTask

Trying to juggle your team’s projects and tasks? The battle of the project management platforms is here to help! In this blog, we are going to compare Wrike vs Monday vs nTask and find out all of the features and benefits associated with these applications. Stay tuned to Find out which one will give you the best bang for your buck!

Project Calendar: What is it & how to build one?

The art of project management needs many skills. Creating and managing a project calendar is one of them. The right knowledge, methods, and frameworks have to be applied to deliver projects successfully and on time. The proper management of productivity, time, and resources are essential. The starting point is always to determine the objectives and scope of the project. Once the project starts, care must be taken to keep it on track.

11 Best Software for Change Management (Updated 2023*)

If you’re looking for the perfect software to help you manage the changes in your business, then you’ve come to the right place. We’ve compiled a comprehensive list of the 11 best software for change management that will help you achieve your goals in 2023*. Read on to discover our top picks!

The ultimate daily report template for teams and clients

Reports can be a beautiful thing — they can also be a struggle. Daily reports are a staple when it comes to managing the day-to-day tasks of a team. As a manager, these reports give insight into what needs your attention and what you need to pass up the chain. The pitfall of daily work reports is they can suck a ton of time out of your schedule if you’re not careful. Luckily, using a daily report template can minimize the time spent on sharing project progress.

TOP10 most asked questions about the 4-day work week

In this video, we will discuss the most frequently asked questions about the 4-day work week. We will explain why a work management company like ours transitioned to a 4-day work week in the first place, assess its impact on our team's performance, and provide tips for maintaining high productivity levels. You will also find out how Thursdays have not become the new Fridays.

Basecamp in Boston: Meetings, meetings, meetings.

How many meetings have you had this week? How many emails do you still need to read and reply to? Basecamp went to Boston to chat with people on the street to hear their thoughts, to check their calendars and inboxes, and to learn more about their wasted time at work. The good news is, there’s a better way. Basecamp can cut your meetings, emails, and other interruptions in half. Many of us at 37signals only have 3, maybe 4 meetings a week! Imagine that.

A Project Manager's Guide to Time Blocking

Do you ever feel like there is never enough time in the day to get everything done? Time blocking might just be the answer. Time blocking is a powerful tool that can help project managers make the most of their time and increase productivity. By breaking down tasks into smaller chunks and scheduling them accordingly, project managers can maximize their efficiency and ensure that all tasks are completed on time. This guide will explain what time blocking is and how it can boost productivity.

Is your team "time-poor"? Here's how to upgrade everyone's workday.

Cassie Holmes is having what you might call a moment. The UCLA management professor and author of Happier Hour: How To Beat Distraction, Expand Your Time and Focus on What Matters Most has been landing accolades across the spectrum of leadership, lifestyle, and self-help since the book came out in late 2022. By the end of the year, Happier Hour had proven to be a hit. Amazon, Time, the Financial Times, and The Washington Post put Happier Hour on their best-of lists.

5 monthly reporting templates and must-know tips

Monthly reports are an excellent tool for keeping team members and stakeholders updated on things like project statuses, company goals and milestones, department performance, and a broad range of other pertinent information. However, generating numerous reports each month can often be an overwhelming task. Today, most project managers rely on monthly report templates to streamline this process and ensure that all the most important details are covered.

Why getting to know your team is the first step to effective project management

Project management is a complex process that requires extensive coordination between team members in order to ensure that everything runs smoothly. One of the most important steps in successful project management is getting to know your team and establishing a positive working environment.

Modern workforce management solutions all managers should know

Workforce management solutions are a key part of running any successful business. But with the ever-changing workplace dynamics, knowing which solutions are right for your business can get tricky. It’s important to stay up to date with the latest advancements in modern workforce management solutions to ensure your team is well-organized and productive. This blog post will explore the most popular modern workforce management solutions and how they can help you better manage your team.

Kanban vs Scrum Boards: Which Is Better For Project Management?

When it comes to project management, there are a variety of different tools and techniques that can be used to ensure that the project is completed on time and within budget. One such technique is the use of Kanban or Scrum boards. Both offer their own advantages and disadvantages, so it’s important to have a good understanding of both before choosing which one is best for your project.

Three leadership tips for guiding teams through challenging times

Even on the best days, managing large organizations is hard, complex work. Factor in the added challenge of an external crisis—be it economic, political or even public health-related—and that complexity can quickly spiral into disastrous territory for any company–and these days, the next crisis can feel inevitable.

The ultimate guide to switching agency project management software

Does your agency's project management software live up to your expectations? Only 35% of project managers report being somewhat or very satisfied with their organization's project management process — and not having the right tools is a big part of that. With more project management challenges to deal with than ever before, today's project teams need the best possible project management tools in their arsenal.

The 6 Hidden Pros of Flexible Planning

Have you ever been in a situation where you felt like nothing was going to plan? This can happen especially when we’re trying to achieve a big goal, like starting a business or organizing an event. We plan our steps, create deadlines, and execute them with great precision – only to find out that the result doesn’t match our expectations. What if there is an alternative approach? Flexible planning could be what you need.

Basecamp Communication Tools: Message Board vs. Campfire vs. Pings

Not sure when to post on the Message Board instead the Campfire? Confused on when to post in the Campfire vs. sending a Ping? The Basecamp communication tools are intentionally different from one another, and in this video, Kimberly from the Basecamp Customer Success team walks through the three main communication tools and when it's best to use each one. And stick around for the quiz at the end to make sure it all makes sense!

Asana Hierarchy

Asana is built to connect your individual work to the broader company mission or objective. Think of it like a pyramid, where each task is the building block of a project, which is the building block of a team, and so on. By knowing how your tasks ladder up to your company’s big-picture initiatives, you have the context and clarity you need to get your best work done.

The Secrets to Attracting and Retaining Top Talent: Keeping Your Best Workforce Engaged

What’s the key to attracting and retaining top talent? It’s a question that all business owners ask themselves at some point. The answer is actually quite simple – you need to offer your top performers something they can’t find elsewhere. Money is always a factor, but it’s not the only thing that matters. A top-notch workplace, competitive benefits, and career advancement opportunities can all help to keep top talent happy and engaged.

5 Time Tracking Methods to Streamline Business Workflows

Are you looking for ways to streamline your business workflows? Time tracking is a great way to do just that. With the right time tracking methods in place, you can keep track of how long it takes to complete tasks, identify areas of improvement, and ensure that employees are productive. But which time tracking method should you use? There are plenty available, and in this article, we’ll discuss five popular methods that can help you streamline your business processes.

7 powerful software development project management tools

A robust software development project management tool is a must for developer teams. Project managers are significantly helped by having a hub that connects everything related to their projects, like software requirements and upcoming tasks. Team members benefit by not having to bounce from one place to another trying to find a resource they need.

How to Create a Diverse Content Plan That Fits Your Client's Needs

Your clients hire you for one reason and one reason only: to get the results they struggled to get themselves. Desired results vary widely. But with the ability to track detailed, granular KPIs these days, it’s very clear to see when an agency succeeds and when they fall short. And if you didn’t do your job, guess what? Your contract won’t be renewed and you’re out a client, forcing you to spend more time and money to acquire new clients.

The Importance of Maintaining a Project Management Database

Keeping on top of your project management tasks can be a daunting task, but with the right database and system in place, it’s easier than you think! In this blog article, we’ll take a look at why it’s so important to maintain an effective project management database and how to get started.

Annual report templates: Types of annual reports, what to include, and more

If “I’ll have the annual report to you in the morning” makes you cringe with dread, you’re not alone. But it doesn’t have to be that way. Reports can be interesting treasure troves of valuable information. They just need to be packaged in a more visually appealing way, with high-quality graphs and infographics telling the story instead of paragraphs upon paragraphs of words.

The Best Project Management Software For Creatives To Stay On Track

As a creative person, staying organized and on top of tasks can be difficult. But with the right project management software, you’ll be able to keep your projects running smoothly and maximize your productivity. Read on to discover the best project management software for creatives to stay on track!

Top Project Management Software: Consultants Rejoice!

What is the top project management software for consultants on the market? StartingPoint, of course! Sure, we’re a little biased but StartingPoint’s platform is well-equipped to meet the needs of both one-man band consultants and large firms. If you are looking to reorganize workflows and operate with scalability in mind, you need StartingPoint in your corner.

Management Tools to Keep Employees Engaged and Motivated in 2023

Employee engagement and motivation are crucial for the success of any business. Engaged employees are more productive, more committed, and more likely to stay with their employer. In today’s fast-paced business environment, it is more important than ever for managers to keep their employees engaged and motivated. As per the Team Stage report, Only 15% of employees globally feel engaged in their jobs, and highly engaged teams increase business profitability by 21%.

9 powerful content planning tools

On the surface, executing a content strategy may seem simple. However, for those of us in the know, it takes a lot more than thinking up some catchy blog titles to succeed at content marketing. According to B2B Content Marketing, Benchmarks, Budgets, and Trends, only 40% of marketers have a documented content marketing strategy. The only reason we can deduce this number is so low is that it seems too time-consuming to commit to.

Scoro named 2023 Champion in SoftwareReviews Mid-Market Emotional Footprint Awards

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

7 Basic Team Effectiveness Models You Need To Know as a Project Manager

Teams are fundamental components of any successful organization, and understanding how teams interact is vital to overall success. This post explores team effectiveness models and techniques to maximize productivity, collaboration, and problem-solving. We’ll look at different approaches, such as conflict management systems, communication methods, performance evaluation criteria, etc. Whether you’re already part of a working team or starting your own from scratch.

Creating Project Plans: What To Do & What Not To Do

As any project manager or leader knows, planning is a critical factor in the success of any endeavor. A well-crafted plan can help ensure that resources are available and appropriately utilized, objectives are met on time and within budget, and team members understand each other’s roles and responsibilities. But before an effective plan can be created, it’s essential to understand what should go into it—and what shouldn’t.

Best Project Management Software for E-commerce in 2023

To have an appealing and dynamic digital presence, you need focused planning. In order to figure out the Best Project Management Software for e-commerce for your business, one must do research to identify which products should be given, how they should be presented on their websites, how to process orders, and how to keep track of current stock.

How to Deal With Project Manager Burnout Issues?

Almost 75% of employees have experienced burnout at some time in their lives. Project manager burnout is a paradox in many ways. Project work’s tempo, intensity, and complexity provide a perfect setting for burnout. Project managers are natural go-getters who excel under pressure. You cannot afford to overlook the symptoms of project management burnout. A state of physical, mental, or emotional exhaustion caused by continuous work stress is burnout. The symptoms may resemble those of depression.

A Guide to Setting Priority Levels for Tasks

Do you ever feel overwhelmed when faced with a seemingly endless list of tasks to complete? It can be hard to know how and where to start. That’s why setting priorities is an important part of staying organized, on task, and accomplished. By prioritizing tasks, it helps us ensure that we are completing the most important ones first and finding balance in our lives both at home and at work.

Agency Lead Generation Ideas: No More Cold-Calling

If all you ever do is chase, you’ll run out steam and collapse. Any business that is reliant on cold outreach isn’t one that’ll last long. Why? Because you’ll always have to hunt for new clients. And if you want that client roster to grow (or need to replace clients that you fired), your outreach machine must be humming 24/7. It can be done, sure. But wouldn’t it be nice to turn clients away instead of chasing them down?

Creating Basecamp Project Templates

If you're creating the same type of Basecamp projects over and over again, you can save time by creating a Basecamp template. In this video, Kimberly from the Basecamp Customer Success team walks through how to create a Basecamp template. You'll even learn how assigning tasks and setting relative due dates within a template are handled once a project is created.

Everything You Need to Know about Using Campaign Trackers

Have you ever wanted to know exactly how effective your marketing campaigns are? Well, the answer lies in campaign trackers. Campaign trackers are powerful tools that enable marketers to monitor and measure the success of their campaigns in real-time. In this blog post, we’ll be taking a look at everything you need to know about using campaign trackers for your business.

What is a GTD Flowchart and How is it Used?

GTD – or Getting Things Done – is a productivity system developed by David Allen that has been around since the early 2000s. It’s designed to help you reduce stress and increase productivity levels by breaking down tasks into manageable steps and taking action on them. One of the most popular components of GTD is the flowchart.

6 Highly Effective Project Plan Examples To Guide Your Next Venture

Creating an effective project plan is essential for any business or endeavor. It lays out the various tasks needed to ensure your venture is a success, as well as provides a way to track progress and measure results. Having an effective project plan can help you stay organized and on task, while also giving you a way to share your plans with colleagues or stakeholders. Here are 6 examples of highly effective project plans that you can use to guide your next venture.

Website development in 7 simple steps

Need to create a new client website? We’ve got your back! First up, you’re going to want to check out our website project template. This template is designed specifically for website projects — and as such, it’s laid out to take you and your team through each step of the process. You can take a look at it here. Now that you have your project arranged, how do you go about actually developing your client’s website?

3 brand new Time Doctor features to start 2023!

Hear from Time Doctor co-founder Liam Martin, about the three brand new features that are starting 2023 off with a bang! Learn about Time Doctor's new Paid Breaks, Self-Assigned Tasks and Executive Dashboard and how they help customers identify potential problems faster and provide more accurate metrics.

The Ultimate PI Planning Guide for Agile Project Managers!

Sticking to the agile philosophy can be tough as a business scales. Glassdoor’s Diversity Hiring Survey reinforces the importance of having a diverse workforce. According to this survey, around 76% of employees claim that having a diverse workforce is important when evaluating companies (and job offers). To empower a more global workforce to work efficiently, project managers need to be able to manage the interdependencies between geographically-dispersed teams.

How much does it typically cost to hire a virtual assistant?

Want to hire a virtual assistant but not sure if you have the budget? A major concern for most business owners looking to outsource their activities is: How much is a virtual assistant going to cost me? Whether you’re a small business owner looking to improve your workflow, or a larger company looking for administrative assistance, it’s important to calculate the cost of a VA.

Automate your invoicing and payment methods to improve cash flow | Scoro

Almost no other sphere of the professional services industry takes up as much manual time and wastes as many productive hours as checking, chasing, and reconciling payments. Bringing reliability into your cash flow and payments requires solid processes, modern automation options, and great visibility into your customers’ payment habits. The key is to make the whole process easier. It should be easy to issue correct invoices on time.

All About OneDesk's On-Premise Help Desk Solution

On-premise refers to a self-installed and self-hosted version of a help desk solution. The on-premise help desk solution typically includes similar features for managing your tickets, assignments, and workflows as the cloud version. The main difference between a cloud and on-premise solution is that on-premise requires infrastructure to install, host, and manage the software.

9 actionable email campaign management strategies

We use emails for business all the time. Transactional emails to share pricing with a prospect, as a meeting follow-up, or as a notification that an item has shipped are common. Email campaigns differ from one-off emails and can make or break important company initiatives. And they don’t just happen: Hitting the right target at the optimum time with the perfect message is no easy feat. Email campaign management's many moving parts can be confusing to execute and oversee.

2023 Social Media Marketing Trends to Watch

Ever see someone’s Facebook posts or Instagram stories and cringe? You know the ones. They follow the same lame script that was being used in 2018 (the last time that script actually worked). But what worked five years ago is now cringe-worthy. Hell, what worked a few months ago might be cause for cringe today. Social media trends change all the time. If you’re not paying attention, you’ll be left behind while others race on a completely different track.

17 Best Project Scheduling Software 2023

Project scheduling software is an essential tool for any project manager. Not only does it make it easier to stay on top of tasks, but it also helps keep projects running smoothly and efficiently. With the right project scheduling software, your team can be more productive and successful in completing their tasks. But with so many options on the market, how do you know which one is the best? In this article, we’ll explore 17 of the best project scheduling software available in 2023.

Creating an Employee Attendance Policy

Are you looking for a new employee attendance policy that will help reduce the amount of time your employees are absent? As an HR Professional, do you face newer issues about the attendance policy in your organization? If so, you are in a good place and this blog post is written only for you. In this blog post, you will learn some of the best tips for creating an attendance policy that works best for your business.

Better data visibility for senior leaders, for faster decisions about improving company culture

Personalized attention and coaching for every employee is critical to building a great culture that’s defined by high performance, and Time Doctor’s granular employee monitoring data makes that possible. But when you’re regularly making more strategic decisions about talent management and resourcing — you need a ‘big picture’ view of how teams are functioning, and the differences between teams.

The modern guide to call center automation

Call center automation helps simplify and streamline existing business processes. It’s also a great way to optimize your call center resources and reduce or eliminate unnecessary costs. However, with automation comes a lack of human interaction — which can leave customers unhappy. Then how do you automate processes and provide a great customer experience? In this article, we’ll cover what call center automation is, its types, key benefits, and major challenges.