Teams | Collaboration | Customer Service | Project Management

September 2022

Get Rid Of Micromanagement: Introduce Project Ownership to Save the Day

One of the most challenging management tasks for new and seasoned leaders is understanding how to appropriately delegate. Those struggling with delegation frequently appear as micromanagers, making their staff feel watched and distrusted. Most employees dislike being micromanaged. Thus it is in your best interest as a leader to stop this behavior before it has negative consequences such as low morale, lack of motivation, and staff turnover.

Everything You Need To Know About Creativity In Planning

Creativity is a crucial element in the planning process. Without it, your plans may lack originality, freshness, and appeal. However, with a bit of creativity, you can infuse your goals with new ideas and perspectives that will make them more exciting and engaging. Creatives are often cited as critical ingredients in succession planning. In this article, we’ll explore the role creativity plays in effective planning and offer some tips for how to tap into your creative potential.

OneDesk - Ticket & Task Templates & Internal Forms

Learn how to create and configure multiple internal forms to create new tickets or tasks. Each form can have defaults values enabling you to configure templates for quick creation. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Customer Story: Raleigh-based marketing firm Peddle uses Zoho Projects to streamline their workflows

Watch how Raleigh-based marketing firm Peddle uses Zoho Projects to manage their day-to-day tasks effectively. Streamlining their workflows using task automation, ensuring transparency and visibility within their organization as well as with their clients, and customizations that promote scaling up are some of the reasons why they prefer Zoho Projects over other project management software.

Understanding OKRs for project management

OKRs can be a powerful tool in an organization’s arsenal for creating alignment, focusing on outcomes instead of just effort or task completions, and surfacing the right operational priorities. They’re just as powerful within departments and teams, and it’s in this latter area that project managers often start to get involved in the OKR process. But what about using OKRs within the project management discipline?

The Top 5 Benefits Of Hiring An International Contractor

There are many benefits to hiring an international contractor. Working with an international contractor allows you to access new markets and expand your business into new territories. Additionally, international contractors often have expertise in specific industries or regions that can help you reach your goals faster and more efficiently. To find the best international contractor for your business, research the options and compare pricing and services.

Why working asynchronously is key to remote collaboration that drives growth

Companies know they need an adaptable, diverse and energized workforce — and that flexibility is key to retaining, and competing for, top talent. While remote job listings globally have more than doubled, employers are still catching up to employees’ expectations. For instance, many US workplaces only allow employees to work remotely some of the time, even though, when offered—almost everyone jumps at the opportunity.

6 essential collaboration tools behind every great marketing team

No marketer is an island. Having a great team of people on your side is one of the most important things you can do to set your business up for marketing success, but to maximize your team’s efficiency, you need to make sure everyone is on the same page. This is especially significant because today’s marketing teams have to juggle many moving parts.

How CRM with project management helps small businesses?

Investing in CRM with project management software will improve productivity within your organization and helps you to meet customer expectations. Nowadays, small businesses face many challenges when managing customer relationships and projects. Customer relationship management (CRM) software can help small businesses to keep track of their customers and manage their projects more effectively.

Agile Project Managers' Guide To Hybrid Team Management

Have you heard of agile project management or hybrid team management before? Although the words might seem difficult and complicated, we assure you they are not. In fact, agile project management might even make it easier and faster for you and your hybrid team to complete projects. Hybrid teams have emerged across the business landscape as a result of the introduction of technological developments and cost pressure brought on by greater globalization.

About User Availability in OneDesk

In OneDesk, your resource management tools, such as the workload view, make use of the user’s availability. User availability is calculated based on their working hours and the amount of work assigned to them. The user calendar is a view that is available for each user of your organization. The user calendar allows you to set a user’s individual working hours, create vacation events, and view an individual’s planned and actual work.

The Best 10 Countries to Live In If You're Working Remotely

Remote working has become increasingly popular in recent years for several reasons as it saves you on transportation costs and gives you the flexibility to work from anywhere in the world. However, you must first decide which countries can offer the best remote working environments before you can work from another country. This blog post will highlight the top 10 countries to work remotely.

How to Write a Project Management Report

Depending on the size and importance of the project, the project manager must systematically present project management report on its implementation to interested parties – colleagues, clients, and investors. What are the reports for? Thanks to them, it is possible to quickly and objectively assess the state of work execution, and reschedule certain points related to the project budget, work deadlines, etc.

How to Conduct Performance Reviews with Remote Employees: Tips and Strategies

More and more businesses are using remote employees to save money on office space and related costs. They are also doing this to take advantage of a larger talent pool. But while managing a remote team can be a great way to boost productivity, it also comes with challenges. The most important thing when you have a remote team is to review their work regularly. This blog post will discuss tips for conducting effective performance reviews with your remote employees.

16 Best Teamingway Alternatives to Use

As the world is adopting remote work culture, leaders are becoming more familiar with the complexities of team collaboration. This also has raised concerns about the efficiency and effectiveness of work management among teams from different cities, countries, or planet regions. The contribution of the I.T. community in the form of comprehensive management software has been extremely beneficial in resolving the pressing challenge of managers and business leaders.

How to Fire an Employee: Leaders' Guide to Suspension and Termination

Working with multiple clients can be much work, but it’s also a great way to stay busy and make more money. However, if you’re not managing it carefully, it can also lead to chaos and overwhelm. We will share some tips for managing your time so you can stay on top of your work and satisfy all your clients!

The realist's guide to effective team communication within your agency

Teams work better when they talk to each other and collaborate, but you don’t need us to tell you that. Connecting the dots between effective team communication and high-performance teams or agencies is where things get interesting. Poor team communication isn't just unproductive. It can create stress and waste valuable time — everything top performers avoid. Many teams may think they’ve got effective communication when it may not be that great.

Asana vs Jira: Which Project Management Tool is Right for Your Team?

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

How to handle multiple clients efficiently and stay on top of your work

Working with multiple clients can be much work, but it’s also a great way to stay busy and make more money. However, if you’re not managing it carefully, it can also lead to chaos and overwhelm. We will share some tips for managing your time so you can stay on top of your work and satisfy all your clients!

Timeular vs Timeflip: A Head-to-Head Comparison

The best time tracking apps today offer a wide variety of features that enable higher workplace productivity. Some timers, like Timeular and TimeFlip, come with unique offerings like a physical time tracking gadget. Want to know more about these trackers? In this article, we’ll compare Timeular vs TimeFlip, their tracker, features, and pricing. We’ll also explore their limitations and give you a better alternative for a time tracking and productivity tool.

A Guide to SEO Project Management: Manage SEO Tasks Effectively

SEO project management appeared when companies began to look for ways to prioritize efforts, make more efficient use of teams, and realize greater results with fewer resources. Though it has existed for years in tandem with traditional project management, its emergence as its own discipline has occurred only recently. So many SEO projects fail due to poor project management.

8 Best Workplace Management Tools of 2022

To be super successful, your organization must be efficient, agile, and productive as well as put an emphasis over managing the internal processes that involve your most essential asset – your employees. High performing employees empower the organization to find their true potential and maximize the profitability. With the rapid and modern digital transformation of the workforce, it is becoming highly difficult for HR teams to manage all the employees effectively.

Why better resource management is the key to profitability

Some days you might think you need a crystal ball to forecast your agency’s future. What lies ahead? How many people will I need on new accounts? How much money will we need to make in order to meet our bottom line? We’re here to tell you what you actually need is better resource management.

Difference Between Risk and Issue in Project Management

Project management encompasses a wide range of activities, in which everyone involved in the task strives to achieve a common goal. Risk management is one of those activities, and it refers to the identification, assessment, and response to any events that could adversely affect the project. On the other side, there are issues – problems that have already arisen and are inhibiting successful project completion.

How to set marketing OKRs + 7 marketing OKR examples

Modern business marketing is awash in initiatives, processes, data, and metrics — from referral traffic to new visitors on the website to an alphabet soup of KPIs, there’s a lot to keep track of. And that’s before we start doing any of the actual work of marketing! Marketing OKRs (we know, yet another acronym!) are one way to cut through the noise and align your marketing efforts around something coherent and achievable.

Project Quality Management: A Getting Started Guide For Agile Teams

You delivered the product/services, everything was on time, and everyone worked hard, but something is amiss. Maybe the product’s quality is lacking, or the project itself wasn’t very high-quality. Often we are so focused on delivering the products/services on time that we forget a very essential aspect of the project. Project quality management. Quality precedes quantity; that has been the motto for years.

Slack vs Trello 2022: Settling The Debate For Good

Digitalization accelerated over the past few decades and paved the way for the development of digital communication platforms. It comes as no surprise that businesses of all kinds require constant communication in all directions. The COVID Pandemic acted as a catalyst in two ways. One, it paced up the already accelerating global digitalization. Two, it made people realize that digital office work could replace, not just augment, the central-workplace design.

OKR examples: Company, sales, marketing, HR, and product OKRs

Looking for a treasure trove of OKR examples? We've assembled 20 road-tested OKRs that can inspire you as you implement an OKR framework within your business. Over several recent posts, we’ve covered the OKR framework in a detailed way. So in this post, we won’t spend much time at all talking about what OKRs are or why to use them.

Welcome Efficiency, Productivity and Quality With Project Cycle Management

Project management is all about planning, executing, and delivering the best possible services to your clients. Any and every project is important when it comes to successful completion where the satisfaction of beneficiaries and stakeholders matters the most. Project cycle management is one such approach where the satisfaction of stakeholders is prioritized. It is also well-established that a project goes through a series of steps to reach the final stage.

Project Manager's Guide to Process Mapping

An idea without a plan is nothing but a dream. You may be in a situation where you want to roll out a new strategy for your company or organization but are uncertain where to begin. To make your ideas a reality, you must first organize them and devise a plan. A process map allows you to optimize the entire workflow from top to bottom. It is how businesses scale their operations to meet deadlines. Setting up processes quickly follows the establishment of a business or a new team within a company.

10 Must-Have Project Management Tools to Integrate with Monitask

Project management is a critical part of any business. Without careful planning and execution, projects can quickly spiral out of control, costing businesses time and money. That’s why it’s important to use the right tools to help manage your projects. In this blog post, we will discuss 10 project management tools that you can integrate with Monitask. These tools will help you stay organized and in control of your projects! Stay tuned.

10 Key Benefits of a Hybrid Work Model Employers Should Know

Since the Coronavirus pandemic, new work arrangements like the hybrid work model have become increasingly popular. It ushered in increased productivity and flexibility – a win-win for both employers and employees. As a result, most companies, including giant enterprises like Microsoft, continue with these flexible work models. If you’re looking to implement a hybrid work model and want to know if the benefits outweigh the drawbacks, you’ve come to the right place.

Benefits of Time Tracking with OneDesk

Time tracking refers to how businesses record time spent on work tasks and projects. Utilizing time tracking enables businesses to track progress on tasks, monitor productivity, and accurately compensate employees or bill clients. Commonly, businesses use work management software in order to fulfill their time tracking needs.

Productivity Culture: The Good, The Bad, and Everything In Between

The Coronavirus pandemic ushered in a cultural change within the workplace, specifically regarding productivity. When a business adopts a culture of productivity, being productive becomes the driving force behind employees’ work ethic. But what happens when productivity culture becomes toxic? In this article, we’ll explore toxic productivity culture and its pitfalls. We’ll also cover what a healthy productivity culture looks like and its benefits.

September Update: Timesheet and Google Calendar Sync Scoro

This month we’re tweaking various aspects of time management in Scoro. From a more customizable Timesheet view and improved sync options with Google Calendar to a few smaller updates in between, we are tirelessly working on helping you plan, manage and log your time more efficiently with Scoro.

How to Measure and Boost Your Sales Team Efficiency

Your sales team is the lifeblood of your business. But keeping them working at maximum efficiency can be a tricky balancing act. In fact, 40% of companies missed their sales targets in 2020. So what is the secret sauce that keeps your business out of this statistic? It all comes down to efficiency and how well your sales team uses their time and resources to close deals. Your sales team needs to be as efficient as possible in today’s competitive global marketplace.

Agile Project Managers' Guide to Successful Project Completion

When it comes down to managing your workforce, there are multiple theories about project management to choose from. However, as you begin your research into which theory fits right for you and your business, you will probably see one particular word that shows up every now and then – Agile. Many companies are now talking about the need to be more agile. The pace of change is not only moving fast. Instead, it’s accelerating.

Getting Started With Project Organizational Structure

The organizational structure of a project is crucial in specifying the hierarchy of employees, their tasks, workflow, and reporting process. It is a business factor that plays a key role in influencing and shaping how the organization conducts its activities. Without a project organizational structure, organizations run the risk of crashing on complex and time-consuming projects. A project organizational structure has three key competencies and responsibilities.

How to dominate the project execution phase

Your project may seem to be moving along smoothly. However, the project execution phase is where the rubber meets the road. Want to know if all of your meticulous project planning actually paid off? At this stage of the project management lifecycle, you’ll find out quickly if your meticulous project planning will pay off. The problem? Execution is arguably the trickiest phase of the project lifecycle. No matter which project methodology is used, this is where many teams totally drop the ball.