Teams | Collaboration | Customer Service | Project Management

March 2022

Change Management: The Impact on Organizations

Life is a series of changes. It can be exciting, new, and full of possibilities—or it can be scary, uncomfortable, and unknown. Change can have both good and bad consequences for organizations. How an organization handles change will determine its success or failure. This blog post will discuss the impact change management has on organizations. We will look at the benefits and challenges of change management, and provide tips on successfully navigating through changes in your organization!

How to utilize SMART goals for better project management

As a project manager or leader, helping your teams achieve better results and work more efficiently is key. A good set of goals is one of the best tools for motivating teams and keeping them on track. And crafting goals end up being a significant part of project management. A good project management plan will include some high-level goals for the project, and every level deeper into project execution typically contains its own more specific goals. The only problem? Writing good goals is hard.

What all successful client services CEOs have in common

Becoming a successful CEO at a client services company doesn't just happen overnight. It can be easy to overlook the hard work, failure, and sometimes even loneliness that comes with the territory. You might assume people in these positions are simply naturals who were born to take on these types of high-pressure roles. But in reality, it can be a tough hill to climb. So what is it that all client services CEOs have in common that helps them reach that next level of success?

Example KPI Dashboards

KPIs or Key Performance Indicators, are measurements that determine how well your organization is meeting its goals and objectives. KPIs are crucial to making data-driven decisions for your business. KPI dashboards provide a single screen of useful charts and graphs to easily measure your progress and performance. As such, when determining what KPI charts to use, consider your industry focus, project planning methodology, and business goals.

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The continued value of Zoho Projects: report from Nucleus Research

Software that adapts to changing business requirements will always stay relevant. A great project management tool helps teams stay organized and complete work on time. It optimizes processes that are otherwise inefficient so that team members can stay productive. With remote work, project management tools have become essential to maintaining open communication with stakeholders.

10 Ways To Conduct Virtual Meetings

It’s 10 am and you’re sitting in front of your computer, waiting to be let inside the virtual meeting room. It’s the first meeting for the day but you’ve probably lost the count of the number of “circling backs”, “follow-up emails”, and calls you made before this one. As you sip that morning coffee in a hurry and wait for this meeting to begin, you probably know how many more virtual meetings will sprout from this one! Does this sound like you?

Workload management: 10 ways to increase your team's efficiency

Building a truly great project schedule from the ground up is exceptionally difficult. Just ask anyone leading a project and usually, workload management makes the top of the list for hard things to do efficiently. We get it. Workloads change a the drop of a hat. And keeping everyone on pace toward completion can feel like an impossible task. For example, do any of these project situations sound familiar?

Employee Onboarding Best Practices: The Ultimate Guide

Employee onboarding is the process of integrating new employees into an organization. In spite of how sometimes onboarding can be a long and daunting process, with the right employee onboarding best practices and strategies in place, it can be a smooth and effective experience for both the employee and the company! A high employee turnover rate, or the rate at which employees leave a company is a demanding issue to address.

Customer Story: UNO MINDA saves 10 percent of its workforce time using Zoho Projects

UNO MINDA Group is engaged in manufacturing, development, and sales of diverse auto components for both global & domestic markets. Watch how Zoho Projects has helped their organization in bringing visibility to every stage of their operations. They were looking for a lightweight, easy-to-use tool and easy-to-deploy tool to manage their projects. Zoho Projects fit all their criteria and enhanced the collaboration in their workforce thereby making their project management process simpler.

6 real-world tips for managing client expectations

When you’re running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is really no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, data shows retaining clients is overall more profitable than gathering new ones — and that’s why companies with higher retention rates typically bring in more money. Just how much more money?

Teamwork named one of G2's best software solutions of 2022

Thanks to our amazing customers and their ongoing support for our platform, Teamwork has been named one of G2’s best software in 2022! We’re delighted to receive this honor and proud to provide all of our customers with the tools they need to run more efficient, organized, and profitable businesses.

Scoro Up For Three Awards at The Global Business Tech Awards Scoro

Work management scale-up is named as a finalist in the SaaS Company of the Year, Tech Company of the Year (Medium Size), and Entrepreneur of the Year categories! The Global Business Tech Awards recognize, reward and celebrate all things technical in the business world – tech is what keeps companies running. They are judged by leading, international, industry experts.

Top 8 Reasons To Upgrade From Time Doctor Classic To Time Doctor 2

Here at Time Doctor, we are continually building new features and releasing upgrades to our product to ensure that our customers have the best possible experience. With that in mind, we created this short post to share the top reasons that customers upgrade to our latest version, Time Doctor 2. Some of our longtime customers still use our first platform or previous version which we call, Time Doctor Classic. We make it easy and free for you to upgrade.

Setting OneDesk Up for Serving Internal End-Users or External Customers

Whether the end-users you serve are from within your company, or whether they are external clients, OneDesk will work for you. However, you will need to configure OneDesk in slightly different ways to achieve the best workflow. This article will tell you what quick settings to make to fine-tune your setup for serving internal vs. external end-users.

What is Marketing Productivity? Metrics, Best Practices

Marketing is often associated with promotions, market research and advertisement, but seldom with productivity analysis. Do you ever wonder whether marketing alone is sufficient to attract customers and increase revenue? What if your marketing campaign is not working, but you are unaware and continue to pursue the strategy? You’d be at a great loss- in terms of revenue lost and opportunities missed, had the marketing strategy been implemented incorrectly.

How to run the perfect client presentation

Pitching your agency as the perfect fit during a client presentation is daunting. You have to remember product positioning, messaging, client goals, and most importantly, selling your service. Most of all, a client presentation must add value. The aim is for clients to envision what it’ll look like if they work with you and how you’ll help them reach their goals. The failure of most client presentations is how they land. Some are full of text-heavy slide decks. Yuck.

What is Absenteeism? How to manage absenteeism at work.

Did you know that productivity loss in the US ranges from 22.6% for planned employee absenteeism to 36.6% for unscheduled absenteeism? That’s according to a survey by SHRM. In this blog post, we will discuss what absenteeism is, how to measure it, and how to manage it in your workplace.

Freelancer project management: How to best manage external resources and deliverables

Hiring top-tier freelance talent can help you scale your agency quickly, so it’s no surprise the freelance market is booming. But hiring freelancers is so much more than assigning deadlines and expecting results. Freelance project management can be time-consuming and complicated, not to mention risky. If you want your freelancers to deliver consistent work that exceeds your clients’ expectations, you need to put your freelancer project management process under the microscope.

How To Land An Interview: Tips From Scoro's Recruitment Team

We’ve shared stories about Scoro’s company culture, given tips on recruiting world-class talent, and explained how we use Scoro to manage daily work. Today you can read about how to upgrade your application form and increase your chances of landing an interview. Have you ever been in a situation where you find a job description and understand that it is exactly what you have been looking for?

Client Project Management (5 Best Practices)

Client project management can present a range of challenges. Establishing solid working relationships with your clients is critical to retention. These are the foundation of any successful service business. If you’re unable to inspire retention and suffer from high churn, this can throw the sustainability of your service business into question. So, what’s the secret to success?

How To Use Project Status Updates

In life, there are plenty of times we all feel like a hamster stuck on a wheel going nowhere! Online project management can sometimes feel the same, especially if you aren’t using project status updates to your advantage. Projects make a business what it is. No matter who you’re doing business with or what kind of project it is, it always helps to keep your stakeholders in the loop. Project status updates are an effective way to do just that.

Process documentation 101: What is it, the benefits, and how to start

What does the disintegration of a $193 million satellite and your company’s last failed project have in common? If we had to guess, the answer is a failure within process documentation. Your business isn’t going to accidentally destroy a satellite – we hope – because you failed to specify whether measurements were in the metric system. No, seriously – that happened.

The definitive guide to website project management

Website projects can flourish or flounder, depending on how effectively they are managed. Proper project management (supported by the right website project management software) can keep things running smoothly. At the same time, an absence of due processes can be a recipe for 404s, buggy designs, unhappy clients, and just about every other type of gremlin imaginable. This ultimate guide will walk you through how to specifically plan and manage website projects.

How to be less distracted in a distracting world

With every passing moment, the world seems to become more and more distracted. Between the influx of cell phone notifications and the never-ending news cycle, when do we find peace and serenity in our day-to-day life? Distractions can be frustrating, but the truth is, we are actually hardwired for them. We've all faced countless distractions from the time we were born up until this very moment.

March 2022 Version Update: Work Management Improvements | Scoro

Our March update focuses on improving Scoro’s work management features, aiming to reduce manual work, streamline processes, and enhance workload transparency to support our users even further when planning and executing their day-to-day activities. Here’s what’s new at Scoro.

Clearing clutter: How to cut out organizational debris from your business

Endless documentation, mass email threads, stringent approval processes, meetings, and more meetings. Welcome to the world of organizational clutter. With the rise in remote and hybrid work models, these processes should have taken a back seat. But that unfortunately isn't the case. A Harvard Business School study analyzing the communication patterns of employees in 21,500 companies found that we work longer days and attend more meetings than ever before.

Nordic Agency Perfectly Blend Operations and Creative with Scoro | Scoro

Aava & Bang is a communications and marketing agency with over 50 employees located in Finland. Founded in 2005, the company mainly focuses on sustainable growth marketing, communications and advertising, and provides coaching and recruitment services for companies establishing new marketing functions within their business.

Best Memorization Techniques

Forgetting information can hinder our productivity and performance, causing havoc in our daily routines, especially at work. Besides, that experience of having something “on the tip of your tongue” but that name or that term doesn’t come out, it’s really frustrating! As we all have been there, we are featuring the best memorization techniques for you to keep your brain storage up to date. Stay tuned and forget no more!

How to Export Data from Basecamp

Time to move on from Basecamp? Here’s how you can move your projects easily. Basecamp was an early pioneer in online collaboration and remains a popular option, especially amongst service-based teams. While Basecamp’s benefits generally come in the form of ease of use and predictable, flat pricing, continuing with Basecamp can be challenging for many teams because.

How to Develop Leadership Skills (The Right Way)

Leadership skills are important for anyone who wants to be successful. Especially, as a manager, these skills will help you to reach your goals, and those of your team. However, how can you effectively develop leadership skills? Is there a guidebook to follow? Some type of IKEA-build-your-leadership-skills manual? Let’s find out! For starters, can we explain what is leadership with an exclusive concept? Are all leaders the same? Is leadership set in stone? No, no, and no.

15 Best Quotation Tools To Kick-Start Your Projects | Scoro

It used to be that there was an app for everything, but nowadays there are often hundreds of tools offering to solve your problem. We’re bombarded with options, which makes it nearly impossible to feel confident in your decision. And when it comes to quotation software, it’s no different. This is why it’s so important to consider whether you’re looking for a point solution, or whether a more holistic approach would be more time- and cost-effective.

Steering cross-functional teams towards success with project management skills

In the 1950s, when computers were still seen as complex calculators, Northwestern Mutual Life Insurance conducted a study on the impact computers would have on businesses in the future. Interestingly, the company's CEO set up an unusual team for the study - comprising employees from multiple departments, each of whom saw great potential for computers in insurance.

Notion vs. Evernote: Everything you need to know

(Trust us, you won’t need to read any other Notion vs. Evernote comparison blog, after reading this one!) When you’re on the hunt for a project management tool, decision paralysis can take over. Not only are there more tool options than ever before, but marketers have also become more clever with messaging. Scouring through countless blog posts, user testimonials, and professional reviews can leave you feeling more conflicted than when you first started.

OneDesk - Create Custom Fields and Condition Fields on Tickets and Tasks

OneDesk combines Help Desk & Project Management software into a single application. Learn how to create a custom field for tickets with OneDesk's custom field editor, as well as how to add a condition field which only shows up for certain responses in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Employee Retention Techniques - The Complete Guide For 2022 (Tips and Tricks)

It takes money to make money, right? Hiring an employee is unquestionably one of the most costly aspects of running a business, so it’s important to make sure you hang on to the ones you have, and this is when employee retention techniques come into play! Although companies can be well-equipped with state-of-art tech tools and resources, humans are still required to control and manage said technology making them a critical element of any organization.

Interview with new customer Nicola Ray, Founder and CEO at UK-based marketing consultancy Modern | Scoro

Modern has risen above the challenges of the past couple of years to grow significantly. In late 2021 this speedy growth, coupled with the need for its 50 employees to work remotely for most of that time, made it necessary to explore simpler, more effective, and scalable ways to manage their consultancy workflows. Following a careful review of work management systems, Modern opted to work with Scoro, beginning its implementation in January 2022.

12 Effortless Ways to Improve Time Management Strategies

“Wait, we need to make changes to the project, again?!” That’s how project managers feel in most cases, even though you simply hear an “okay.” Why? Simple. Making changes to the project workflow is as risky as deactivating a bomb. Cutting the wrong resources might doom your project for failure.

Milestones in a Project: What are They?

Organizations deal with several tasks and big projects daily, and still, some find it challenging to complete a project within its time frame. This can be said to be the team’s inability to focus on one thing and gradually achieve small wins – milestones in a project. By disrupting the team’s overall approach, milestones are excellent motivators to achieve tasks in business because they help you guide and monitor your project and business growth according to plans.

Top 30 Smartsheet Alternatives in 2022

Smartsheet is a project management solution that manages projects and tasks primarily using a spreadsheet format. Smartsheet was first introduced in 2006 and underwent a major redesign in 2010. It serves as a single systematic and flexible solution for your task management needs. However, there are some limitations and flaws to Smartsheet that may make it inefficient for some businesses.

The Evolution of Career Goals: How to set and achieve them

A career without defined goals is like a ship without a rudder. It may seem like you are going somewhere, but in reality, you’re just drifting with the current. That is why it is so important to define career goals and put a plan in place to achieve them. In this blog post, we will discuss the evolution of career goals, and how to set short-term and long-term, future career goals and personal ambitions.

How to Export Data from Asana

Looking to export data from Asana? Well, in that case you’ve come to the right place. One of the biggest names in the workflow management space, Asana was created as a solution for cross-team task and product management at Facebook before being branched out as a stand alone product. Asana offered itself as a modern, sleek approach to old school project and task management.

App Components: A new way to build more focus and flow

Complex workflows rarely involve just one tool. In today’s distributed work environment, teams switch between 10 apps 25 times per day to stay connected. However, tool overload leads to too much context switching, which fragments communication and reduces efficiency. Integrations play a key role in making workflows more productive. According to the IDC 2021 Annual Collaboration Survey, companies that save 20-40 hours per week per person use an average of 4.2 integrations.

Top 12 Time Tracking Software for Project Managers

Every project manager needs a dependable time tracking solution to manage their team’s billable time. If you pick one that offers robust productivity reports, you can find out where your team can save time and improve overall efficiency. However, knowing which one best fits your team’s specific needs can be tough with so many software solutions on the market.

OneDesk - Exporting your Views and Custom Layouts

OneDesk combines Help Desk & Project Management software into a single application. Learn how to export your view layouts from inside OneDesk into CSV files for easy analysis and manipulation of data in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.