Teams | Collaboration | Customer Service | Project Management

August 2021

How to successfully calculate project estimates for your clients

Regardless of how big or small, determining project estimates for costs, resources, and time needed is really hard. The worst part is, it’s hard to know exactly how a project will pan out. Consider all of the unexpected hiccups that often happen like team members falling sick and budgets get slashed. Project estimates can’t just be pulled from the top of your head. They're complex because, well, your projects are often intricate too.

5 Things to Consider in a Return to Work Plan

If you’re planning to re-open your office fully or partially after the pandemic, you need a return to work plan. It might still be unclear when your full workforce can return to the workplace. You have to be prepared for the return of your employees once everything is back to normal. This article will look at what a return to work plan looks like and show you how to prepare one in five easy steps. We’ll also explore why a return to work plan is essential in the first place.

What is a Scrum Board?

Scrum boards are an important aspect for managing technical projects and every responsible technical project manager cares about the process a project takes on. Using a framework that gives you a better image of where you are standing and how far are you from where you should be can help your business grow remarkably. This framework is called a scrum board. This post will answer all your scrum board-related questions and will suggest the best scrum board available for your business.

Why You Should Maintain Timesheets for Salaried Employees

Maintaining timesheets help companies keep track of employee work hours — whether you do it using spreadsheets or time tracking tools. While it’s crucial for employees who work on an hourly basis, using timesheets for salaried employees can be beneficial too. It helps you generate accurate payroll, track time-offs, manage projects, and optimize business processes. In this article, we’ll cover everything you need to know about timesheets for salaried employees.

The Drum Asks Scoro's CEO: Why Do Firms Need a Chief Time Officer?

The Drum recently caught up with Fred Krieger, founder and chief executive of Scoro to discuss the business benefits for firms to hire a chief time officer, and how to fight the weapons of mass distraction that proliferate in many firms. Fred also shared the findings from a recent survey Scoro carried out with its marketing and creative agency customers. He explains: “We asked them to tell us what their operations were like before Scoro, and then what they are like now.

How to Create a Return to Work Letter (Tips, Template)

As more and more people receive Covid 19 vaccine shots, companies are keen to call back employees after an extended leave from work. If you are creating a return to work plan , sending a welcoming and detailed return to work letter could make it easier for the employees and your HR (human resources) team. It’s a document that details the timeline and the process of the return for your employees.

Customer Story: Project management was a pain for Marketeers until they found Zoho Projects

Marketeers is a 27-year-old market research company situated in Egypt. Watch how they use Zoho Projects to plan and estimate their work, keep track of progress, collaborate within their team as well as with clients, and record work hours for billing purposes.

This one rule will set your hybrid team up for success

This article originally appeared on Inc. In 2021, the hybrid work model became top-of-mind for business leaders. No wonder—the majority of knowledge workers (72%) say that, moving forward, they prefer a hybrid approach and a mix of remote and office work. And while the payoffs can be enormous, going hybrid is risky, especially because it can perpetuate a two-tier work environment.

Time Doctor's Work Life Balance Widget Explained!

Employee wellness and the employee experience have quickly become a major focus for many organizations since the onset of the pandemic. In a 2020 survey by Spring Health, 76% of U.S. employees reported that they were experiencing burnout. With such a dramatic majority of employees suffering from symptoms of burnout, encouraging a healthy work-life balance and making efforts to reduce employee burnout should be a top concern for companies.

3 Popular Custom Field Templates

If you’ve ever found yourself wishing that your favorite workflow solution had a standardized field for content or information that it currently does not offer, Custom Fields are out to solve this dilemma. There’s no way that every software can offer fields for all possible content across all types of workflows, and if it could, it would be far too burdensome to use, which is why Custom Fields are the answer to molding your favorite solution to better fit your workflow.

Kanban in Jira Software (team-managed projects)

Kanban, along with its sister framework scrum, are the most popular agile methodologies today. By visualizing work, limiting work in progress, and managing flow, kanban allows teams to plan flexibly, while increasing focus, output, and transparency. In this quick video, we’ll show you the first steps to get started with kanban in Jira Software.

What's new in Teamwork Q2

It's time for a roundup of the features released during Q2 2021 here at Teamwork. We had another busy, yet exciting, quarter as our product teams got to work. In case you missed any updates, check out all of the Teamwork features released over the second quarter of our year to see how each could help your business. We hope you enjoyed the new features released this last quarter, and as always, we’d love to hear your feedback.

Why a time-tracker is a great tool for software development agencies

Did you know time tracking can do wonders for your software development agency? Let’s comprehend its significance in detail for more information. Every organization wants its development with the preceding time, and software agencies are no exception. From meeting daily deadlines to getting new opportunities, owners believe that it’s essential to ace every step for succession in this competitive industry.

6 tips for designing an effective office reopening plan

Companies across the world are thinking about reopening their office doors and welcoming their employees back when it’s safe. Too many, though, are adopting a “wait and see” strategy—that is, they’re planning to unlock their doors and wait to see which—and how many—employees show up. Companies that adopt this approach are setting themselves up for irreparable damage.

How a Website Translation Company uses OneDesk for their sophisticated ticketing system and internal project management efforts

For companies that have very established workflows for their ticket and project management, it can be difficult finding the right software to properly reflect them. In certain instances where the workflows are a little less traditional, it can be even more of a challenge to ensure the right customizations are possible. When a translation company came to us with some specific use cases in mind, we knew that this would be a great test of OneDesk’s abilities.

How to Overcome Remote Work Challenges: Bitrix24 Product Talk

Manage your team, tasks, and sales effortlessly with a free online workspace from Bitrix24. Remote work is a trend that’s here to stay. Even though by now we should’ve got used to it, there are still a lot of businesses who are struggling to make it. Here in this video, we talk about the main remote work challenges that businesses are facing today, and how Bitrix24 can help you overcome them. From disrupted communications to lack of employee focus, it’s all here. Lots of useful tips, questionable humor, and some interesting revelations.

Why Performance Analysis is Crucial for Your Business

Performance analysis is an important aspect of managing any business and if done properly can help management teams use data analysis to their advantage to further business growth. The old adage “what gets measured, gets improved” isn’t quite true. What gets measured simply gives an empirical basis for improvement.

Customer Story: CIS Agency bridged the communication gaps within their team using Zoho Projects

CIS Agency is an online marketing and web design solutions provider based in the US. Watch how they leverage Zoho Projects to collaborate effectively, keep track of all their work, identify delays and adapt to remote working with the help of our mobile application.

Is Client Feedback Essential to Project Management? | Scoro

Project management might feel like an internal affair, but it’s really all about the client. Client feedback should be encouraged at every stage of the process to enable your teams to deliver the best projects. Here, we’ll take a deep dive into the role of client feedback in successful projects. We’ll explore why feedback is so important, discuss how to respond to negative feedback, and provide some best practice tips to help you collaborate more effectively with your clients.

What Makes a Great Creative Team? | Scoro

Putting your finger on exactly what makes a great creative team can be surprisingly complex. Of course, creativity is a must, but having a team full of creatives with no standardized way of working or leadership can quickly lead to chaos. In this blog post, we’re going to look at how digital agencies and businesses can harness the creativity of their teams.

August 2021 Version Update: Gantt Chart Improvements | Scoro

When managing projects with Scoro, there’s really nothing you Gantt do (was that too much?). With this update, we took our users’ feedback on board, improving the Gantt chart even further and tweaking the chart usability to fit various workflows. See what we’ve been up to.

Back to Work Checklist: Making Your Office Safe from COVID-19

With COVID-19 restrictions slowly easing in several parts of the world, many businesses are preparing to welcome employees back into the office. However, you first need to ensure your workplace is well-equipped to tackle the several challenges brought by the pandemic. And for that, you need a back to work checklist. Creating and implementing a well-thought-out checklist will ensure you’ve considered every challenge and prepared for any possibility.

Understanding project deliverables: A complete breakdown with examples

There’s no denying the key role project deliverables play in completing projects on time, on budget, and with minimal friction. They help set stakeholder expectations, instruct your team members, and provide you with a step-by-step action plan for achieving your project’s goals. When you consider their wide-reaching implications, it becomes clear that you can’t afford to coast by with only a surface-level understanding of these critical project elements.

New Ways of Working for Modern Organizations (2021 Guide)

The future of work is here, and many businesses are now adopting new ways of working. Why? We have moved on from the industrial age to the age of technology. The new generation of employees prefers a digital workplace that uses advanced technology and allows them a certain degree of autonomy. Additionally, the Covid 19 pandemic has made it even more critical for companies to adopt new working systems that help them survive and grow in an ever-changing business environment.

How to write an actionable bug report (free template to get started)

We can all agree bugs are a problem. They affect your customers' experience with your software and pose a real threat to your profitability. Unaddressed, bugs make people stop using your products, uninstall your apps, and force customers to look at your competitors for solutions. That's why it’s vital that you have a reliable process for handling bugs in your software.

Get a Clear Picture of What's Getting Done: Project Management by TrackingTime

Keeping your team in sync increases productivity at work, we get it! That’s why we have strived to provide you with a clear picture of your team’s work, enhancing our service with Project Management. Now you can keep up with project progress with no extra effort. Work efficiently and establish good habits that reflect your company culture. Here is everything you need to know about our brand new project management features.

Why Organizations Need Digital Dexterity in 2021

Digital dexterity refers to the practice of adapting to emerging technologies and new digital solutions. It helps organizations improve their business strategy, meet their growing customer demands, and boost workforce productivity. Naturally, it’s fundamental to the process of continued success, helping organizations survive and thrive in an ever-changing technological landscape.

How Tracking Work Time Saves Money

The ultimate goal of every business is to earn a profit every month. This mainly includes saving money through the company policies, workflow, and processes. These days, one of the best ways to save on company expenses is by tracking employees’ work time. You can invest in time tracking software to track the employees’ workflow, as time tracking saves money. Time tracker is helpful for anyone, from an individual to a business owner.

Teamwork Project Management (Key Statistics)

Teamwork project management is critical to the success of your organization. If you have the right project management tools in place, these will give your team a strategic advantage. A team can only ever be as good as the tools it utilizes. Organizations committed to delivering incredible customer experiences are actively investing in teamwork project management solutions.

Scoro Launches Work Management Platform in German

Today, we’re excited to announce that Scoro is now available in German. As with other language options in Scoro, the German translation is available to both new and existing customers anywhere in the world. German isn’t the only language we’ve added to Scoro in the past year. Clients in 60+ countries trust Scoro on a daily basis, so we feel it’s important to support multiple languages.

Our Slack integration just got a whole lot better! Here's how you can make the most of our brand new features

Slack is undoubtedly one of our most popular integrations to date. With that in mind, we’ve implemented some of your suggestions to improve your experience using Slack with Teamwork and we think Version 2 of this integration will be a game-changer.

7 charts Asana customers love to use for real-time insights

Do you ever feel like you’re missing information about your team’s work? You know tasks are being completed and that work is getting done—but don’t know if your team is operating in an efficient and sustainable way. With Universal Reporting, you get real-time insight into the state of your team’s work and know what actions to take, like requesting more budget, adding headcount, or redistributing work.

Why you shouldn't be afraid to use project management software for HR

The human resources department is basically the backbone of a business. They hire new recruits, manage employee requests, onboard new employees, and ensure every department is working well together. But, with so many tasks to juggle, things can quickly become chaotic and HR projects can slip through the cracks. Luckily, there’s a solution: project management for HR.

OneDesk - Get Started: Archiving Tickets & Tasks

In OneDesk, you can archive tickets and tasks manually or with automation. 00:00 Archiving Manually1:48 Archiving Automatically OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

What Does Y=f(X) Mean Regarding Project Management?

Y=f(x) is a common principle used when managing projects. Given its complexity I figured to put together an all inclusive guide for project management professionals at any stage to understand how to us Y=f(X) and how to implement it properly in Nifty. There are two types of people in the world regarding brain functionality; right-brained and left-brained. This notion implies that one side of their brain is dominant.

How to Improve Productivity and Performance with Time Doctor's Web & App Usage Report

Time Doctor customers have access to more than 5 different analytic reports that provide companies with workday insights and analytics spanning many different areas of their business operations. Our reports were designed to provide our customers with actionable insights in an easy and digestible way so that they can quickly make improvements. One of our most popular reports is the Web & App Usage report.

6 Remote Workforce Management Software (Definition +Tips + Examples)

Every employee working remotely for half the year can save at least $11,000 per year, according to a study conducted by Global Workplace Analytics. That emptying figure could be one of the reasons why some businesses have shifted to a remote mode of working. But here’s a sad truth: Remote teams are hard to get right!

6 ways to improve client communication with your agency

Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.

OneDesk - Getting Started: Linking Items

OneDesk lets you create links between tickets and tasks. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Task Dependencies

OneDesk lets you establish task dependencies with successor and predecessor links. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Auto-Triage Customer Requests

OneDesk helps you to auto-triage incoming customer requests. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.