Teams | Collaboration | Customer Service | Project Management

May 2021

What's new in Teamwork

This month we’re thrilled to bring you some exciting new updates in Teamwork, Teamwork Mobile, and Teamwork Desk. From new inline editing capabilities within Table View to the Teamwork Desk Data Viewer, which helps you connect and visualize data from other sources directly in the ticket view, and new functionality within teamwork Mobile, we’ve got features that will get you to work more efficiently.

New: Increase cross-platform visibility with our new ServiceNow integration

In a world of distributed and hybrid work, it’s more important than ever for organizations to create seamless workflows that empower collaboration and enhance cross-functional visibility. That’s why we launched Asana Partners, a single platform for distributed work that connects over 200 essential application partners.

Why real-time collaboration is more necessary than ever

We don’t need to tell you that how we work has totally changed over the last year. More than ever, teams have had to adapt to a new normal and learn how to achieve real-time collaboration without actually being together. With companies going (and staying) remote, it’s more important than ever to implement real-time collaboration tools and create spaces to help your team communicate effectively.

Eliminate inconsistencies across platforms using Universal Actions

Microsoft is introducing their new universal bot action model in the Adaptive Cards schema version 1.4. Adaptive cards were introduced by Microsoft to enable you to take quick actions across their different platforms without you having to leave the platform of your choice.

Scrumban 101 What is Scrumban-A beginners guide

Scrumban is the combination of the Agile methodologies of Scrum and Kanban. Since project managers are always looking for ways to do things more efficiently, they created this hybrid system that gives project managers the flexibility to adapt stakeholder and production needs through a more visual approach. Scrumban emerged to meet the needs of teams who wanted to minimize the batching of work and adopt a pull-based system.

How Time Doctor Makes FLSA Compliance Easier

For all U.S. based companies or companies with employees in the U.S., FLSA compliance is a major responsibility. Ask anyone in HR or leadership and they will tell you how important it is. In the same breath, they’ll also tell you how time consuming it can be. Operating a remote business can make FLSA compliance even more difficult. With the recent increase in remote work, many companies are struggling with questions on how to stay compliant in their new remote or hybrid work environments.

Smart Processes and Why Smart Businesses Need Them

What Is a Smart Process? Sorry, wrong question. Let’s not get ahead of ourselves and first take a look at a broader term - “automation.” What Is Automation? Automation is when something gets automated, right? Right. Also, when we say that something got automated, it means that it used to be done manually before, which is another clue to the whole understanding of the concept of automation. Here’s a real-life example explaining this concept better than any 500-page book.

The 12 Best Podio Alternatives for Project Management

Podio is one of the more mature and older project management solutions which is why we decided to put together an all inclusive list of the best Podio alternatives for your business. Podio prides itself in being one of the most secure and stable project management softwares with a stability score of 99.99% in 2021 so far. Being a part of Citrix security has been essential since the company’s founding.

How a Tree Trimming Company uses OneDesk to manage their operations

Although large companies generally gain stability in surviving growing pains, they face different challenges in managing their work across a large workforce. It is normal to see such companies divided into different departments, which then are made up of smaller teams. These smaller teams may each have their own lead or manager or, as is often the case, they may share leads or managers with other teams.

Time Doctor - Helping You Live and Work from Anywhere You Want

At Time Doctor, our mission is to help accelerate the world’s transition to remote and flexible work. We envision a world where everyone is free to live and work from anywhere they choose. A world that allows us to balance our work life with our passions and gives us the freedom to spend more time doing what is most important to us.

feat. Agency: From Euro0 to Euro550k in 2 Years with Scoro

Founded at the beginning of 2019, feat. is an award-winning indie advertising & technology marketing agency that has trusted Scoro to power its growth from the very beginning. As a direct result, feat. has been able to exceed its revenue targets, optimize business processes and make fast, data-driven decisions throughout the COVID-19 crisis. feat.

New Bitrix24 Release - Spring 2021

We are happy to announce our new features! This year changed the way we work, and Bitrix24 does its best to adapt to your needs. Now you can work with tasks absolutely remotely, edit documents in real-time, hold video meetings with twice more people, process CRM payments from the online store and use smart processes. And it is only a small part of all updates we prepared for you!

How to Use Time Doctor's Team Dashboard for Managers

Time Doctor’s overview dashboards provide real-time data to managers and teams at their fingertips. Our dashboards create maximum visibility into the most important insights and summaries for managers and users at the daily, weekly, or monthly levels. We have two different dashboards: the Team Dashboard mostly used by managers and those who are delegated as admins in Time Doctor, and the User Dashboard that employees can use to monitor their own work autonomously.

10 of the best project management software options for 2021

Whiteboards are out—project management software is in. There's never been a better time for project managers to fully manage their team and projects thanks to the development of extremely useful project management software available in 2021. Because of this tech, it's now easier than ever to plan projects, schedule tasks, track milestones, and create progress reports.

23 Best SaaS Tools for Businesses in 2021

Gone are the days of companies developing their own in-house tools to manage projects, time, sales funnels, and internal teams. Firms now benefit from hundreds of readily available online or on-premise applications that manage critical business functions and allocate resources at the click of a button. SaaS (Software as a Service) tools have become the bedrock of the modern workplace.

Announcing the launch of Arabic language support in Zoho Projects

We’re happy to bring you some good news along with this year’s Ramadan wishes. To all our readers, Eid Mubarak! or !عيد مبارك Now you can wish your team in Arabic too with Zoho Projects! That’s right, we’re launching the support for Arabic in our software, along with full RTL support. Be it with your teammates, clients, or other stakeholders, bridge the communication gap by conversing easily in your native language.

Time Doctor - Better by the Second

Time Doctor is a work insights company that tracks and analyzes how companies use their time to provide clear direction on how to improve performance and productivity. Time Doctor tracks all workday activity, providing leaders with accurate, actionable data and insights into what teams are working on day-to-day. Through our real-time dashboards and analytic reports, we provide Workday Insights that help companies quickly identify where resources and improvements are needed to increase efficiency and productivity.

Jira Align Product Overview

Jira Align connects the work that IT, Dev, and business teams are doing with the organization’s goals and objectives, enabling executives to fund, manage, and execute their portfolio of projects with an outcomes-based approach. Watch this short overview video to get a deeper understanding of why companies use Jira Align to power their enterprise agility.

Strategic Intent and Outcome Alignment

Jira Align is Atlassian’s Enterprise Agile Planning platform that connects work to outcomes across product, program, and portfolio management at scale. Watch this short video to learn more about how set strategic objectives, align work and prioritize initiatives so that you connect strategy and execution, ensuring everyone is working towards the same outcomes.

Project Tracking: The Key to Delivering Projects on Time

The challenges faced by professional service agencies and consultancies throughout 2020 have highlighted the need for streamlined work processes and overall digital transformation. Clear communication with project teams and clients has become even more important while working remotely, and project tracking can prove an indispensable tool.

Managing distributed teams: 3 ways to build a tight-knit team across time zones

Collaboration today is more global and connected than ever. As leaders of globally distributed teams in Europe, Asia, Australia, and the US—Jessica leads the Revenue Marketing team and Joshua leads the Engagement Marketing team at Asana—we live and breathe this every day. One of the most challenging aspects of managing team members located in multiple regions is team bonding. How do you create tight connections across countries (or counties), and how do you maintain them over time?

The Top 30+ Office Management Software Tools

Managing an office is not an easy task, and to do the job correctly requires the use of the finest and easiest to use office management software tools that both office managers and entry level employees alike can use to up their productivity and ensure smooth office management on each task that occurs.

Project Life Cycle: 5 Phases of Project Management | Scoro

Accomplishing a project is never easy. From the sheer number of tasks that need to be completed to meeting the expectations of clients and stakeholders, there’s so much to think about before being able to mark a project as complete. Understanding the different phases of project management and applying them to all projects helps managers achieve consistent results.

3 Agile Project Management Templates to Maximize Team Workflows

Unlock your team’s maximum productivity with one of these three conceptual agile project management templates. You’ve undoubtedly heard of Agile by now as the startup-based move-fast-and-break-stuff ethos has trickled its way into the largest of institutions. Digital transformations orient around the need for speed and maximizing productivity.

Lessons from the ICMI Contact Center Expo 2021

The annual ICMI Contact Center Expo provided valuable lessons for the future of call center operations. This year’s International Customer Management Institute (ICMI) Contact Center Expo was a little bit different than in years past. Instead of gathering at a large convention center in a major city, hundreds of contact center industry experts gathered at their computers to connect digitally.

How to Create a Remote Work Plan (Plus Free Sample Template)

Working remotely has become the new normal because of the COVID-19 pandemic. With so many employees working from home, team managers need a remote work plan or policy to ensure that their employees stay productive. But how do you create an effective remote work plan? In this article, we’ll tell you how to build a remote work plan and what to include in it. We’ll also share a free downloadable remote work plan template to help you get started.

HELLOQUOTE: The Musthave Bitrix24 Add-on For making And Managing Smart Proposals

HelloQuote is the newest Bitrix24 app released by MAKE interactive. MAKE Interactive is a dedicated Bitrix24 Gold partner for more than a decade. Since 2009 MAKE offers high-quality customization & implementation of on-premise Bitrix24 applications. The musthave Bitrix24 add-on for making and managing smart proposals.

What's new in Teamwork Q1

We’ve had a great start to 2021 here at Teamwork. Our first quarter of the year has been busy and we’re delighted to showcase the countless new Teamwork features. We hope you enjoyed trying out the new Teamwork releases over the last few months. In case you missed any updates, check out all of the new Teamwork features released in the last three months to see how each could help your business.

How to win at the early stage of product development

Ever wonder how product managers and designers can lay out the beginnings of a product — before determining what the Minimum Viable Product will be? In this VMUG, project builders Amy Yu of Auvenir and Emily Zhang of SIDE PRJCT show how you can use Miro to get the product development ball rolling. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

6 benefits of a flexible workplace to manage projects more successfully

The Covid-19 pandemic swept across the globe and strict health measures forced companies to adapt. Overnight, organizations transitioned to flexible workplaces with the main goal to keep the lights on in unimaginable conditions. As things begin to settle, reimagining how we work became essential to thrive. Flexibility is often defined as the quality of bending easily without breaking.