Teams | Collaboration | Customer Service | Project Management

December 2020

Time Doctor receives 12 NEW G2 Badges

Ask any company in the software space and they will tell you that every quarter they are anxiously awaiting the results of the newest G2 report badges. These badges are awarded based on results that come from authentic, real users of the product. We are extremely excited and proud to announce that in the latest G2 Winter 2021 report Time Doctor was awarded 12 new badges! Time Doctor’s overall G2 rating is 4.5 stars, beating out some of our biggest competitors.

7 Ways to Create Efficiency for Small Teams

‍Throughout the workweek or during the process of any project, even the best small teams can hit obstacles. Issues with miscommunications, unproductive meetings, too many emails, and not knowing what the other members of the team are doing can all work together to stall your team's productivity and efficiency. The term Team Efficiency refers to a team achieving maximum productivity with minimal wasted effort or expenses.

How to Develop an Ad-Hoc Project Management Workflow

Every project manager has experienced this — things are running along smoothly in your workflow when you receive an email with the subject: “URGENT — need ASAP.” And just like that, an ad-hoc project falls into your lap. Ad-hoc projects or requests are unexpected and can catch you off guard.

What is Virtual Project Management? (2021 Guide)

Curious about virtual project management? With the COVID 19 pandemic, businesses around the world have gone remote. Clearly, virtual work is the new normal. Having virtual teams can be a considerable advantage to both the employer and the employee. However, virtual project management needs to be done the right way in order to create successful virtual teams, So what are the best practices to manage virtual teams?

How user personas simplify your work

User personas are essential product management tools. These fictional representations of your users help you gain empathy and a better understanding of your target audiences. You can think of them as a visual map of your users’ main characteristics. With user personas it’s easy to relate to your target audiences and ‘put yourself in their shoes’ so that you can build awesome products and cool features that really meet their needs.

How Leverage uses Asana for sprint planning to scale their business

At the end of the day, most business owners have three major concerns when it comes to planning the growth of their business: It’s a trend I’ve seen across nearly all industries through my own business efficiency consulting and the work my company, Leverage, does for our clients. We function as a tech-enabled growth agency that helps businesses generate more revenue through marketing efforts while also saving costs by improving their operational efficiency.

Best Practices: Different Uses for Tickets & Tasks

OneDesk differentiates between tickets and tasks to help you better organize your work environment. Tickets and tasks can be made to behave virtually the same; whatever you can do with a task, you could also do with a ticket and vice-versa. They are both work items and have the same functionality. However, there is a best practice for using them in OneDesk.

How to manage multiple projects effectively

Many believe they can handle several projects, but not all can effectively manage multiple projects and steer them towards productivity. It requires professionalism; else, instead of projects to run smoothly, you might end up in a major and nasty flop. Managing multiple projects at the same moment is no easy task. Here’s how managers can do that without losing productivity. These tried and tested strategies for the task, resource, and schedule management will help you stay on track.

On Premise VS Cloud: Time for you to make the transition with these simple tips

It may have taken some by surprise when Atlassian announced that it would be sunsetting its on-premise version of its JIRA Software by ceasing server product sales in February of 2021 and ending server support in February of 2024. But those with an eye towards innovation saw a movement towards the cloud coming for quite some time now, and Atlassian is prepared to shed those who aren’t prepared to follow.

(rec) CRM-Today Webinar #1 for Bitrix24 Users

Well, you have CRM now... We are going to have a real-time webinar for those who are starting to work with Bitrix24 CRM system. It also will be interesting for those, who want to improve their performance and use the tool with 100% efficiency. We will be working on a case of average air conditioning company. It will allow us to illustrate what we do and explain why with relevant analogies.

OneDesk - What's the Difference Between Tickets and Tasks?

What is the difference between tickets and tasks in OneDesk? OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Scoro Heads Into 2021 as a Leader in Project Management and PSA

It’s always humbling to be recognized for our achievements as we continue to develop and refine our product offering to meet our customers’ needs. This winter, we’re proud to be mentioned across multiple categories in the G2 Winter 2021 Awards – including Project Management, Project and Portfolio Management, and Professional Services Automation.

2020 at Teamwork: A year in review

With 2020 almost behind us, there are some exciting new additions for you to look forward to in Teamwork in 2021. Let’s take a look: Very soon you’ll see a brand new in-app Project Template Gallery where you can kick-off projects using ready-made templates, or create your own custom-built templates if you prefer. Here’s a sneak peek at what you can expect.

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.

How to collaborate on a launch plan remotely with Confluence | Atlassian

Learn how to turn a project plan template into a feature launch comms plan and collaborate remotely with your cross-functional team. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

Three tips to effectively use the Asana API

KlientBoost is a digital marketing agency that primarily focuses on direct response and bottom of funnel marketing through PPC, CRO, SEO, and email marketing. At KlientBoost, we value visibility and communication, which is why we have an Asana project for each of our clients dedicated to the work being done for them. Clients can access this project as Guests, in order to stay up to date on any relevant communications or updates.

OneDesk - How to See Tickets and Tasks in One View

Find out how to see tickets and tasks in one view on OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

The Gantt Chart: What is It and Why Does It Matter?

The Gantt chart has become one of the most widely used project management tools today. Incredibly versatile and easy-to-use, it can be used throughout the whole project for planning, time management, task management, scope management and much more besides. In this guide, we explain why the Gantt chart is so useful, as well as exploring its origins, features and benefits.

NEW Single Sign-On (SSO) Feature from Time Doctor

If you are part of an enterprise company you know how exhausting it can be to log into the same applications multiple times a day with multiple passwords. With more organizations moving to cloud based software there is an expectation from users for fast and seamless access to applications from anywhere at any time. To help meet expectations, Time Doctor is excited to announce that we have added the Single Sign-On (SSO) feature to our already powerful tool.

Story points & the evolution of agile estimation

We’ve joined leaders in the industry to unpack story points and the evolution of agile estimation. Estimation using story points has become the most popular way for agile teams to rate the relative effort of work, instead of traditional time-based estimates. Check out this roundtable from leading industry experts Mike Cohn, John Cutler, Andrea Fryrear, Troy Magennis, and Dave West.

The Ultimate Guide to Digital Project Management

There’s a difference between a digital project and a traditional one. When we say digital, we’re talking about projects like designing a website, building an app, or planning and executing an entire marketing campaign. These kinds of projects are by no means easier than traditional projects - in fact, the constant moving parts and fluidity of them can actually make them much harder to plan and manage. This is why traditional project management tactics aren’t always effective.

Marketing Communication Agency Saves Time and Money with Scoro

NOSUCH is a full-service marketing communications and branding agency. They’re one part of NS+R, a global media production company that specializes in content creation and creative production. NS+R has offices in the UK, Netherlands and India – their mission is to create ‘best in brand’ experiences through well crafted, beautifully designed and professionally executed content. All NOSUCH meeting rooms have inspiring names.

10 Top Basecamp Alternatives to Improve Project Management

Organized communication is the core of any successful project. Team members need to know how and when to complete tasks while being able to quickly ask questions and share information. Think about the last time you had a project that went off the rails — I’m willing to bet good money that it was because of disorganization or a lack of sufficient communication between team members.

Streamline your content review process with the TaskReviewer extension

The way we live and work has changed significantly in the last year. One aspect of our work lives that has taken a hit is the way we collaborate with our colleagues and clients. The process of reviewing content and providing feedback may have been done face-to-face in the past, but this won’t be possible in the near future.

Asana tips: 4 templates for managing an Agile team with Asana

Did you know you can run an Agile team with Asana? Though Agile is a popular lean project methodology for product, engineering, and software development teams, any team can run Agile processes with Asana. Whether you’re building Kanban boards, running Scrum sprints, or using another Agile philosophy, try these templates to get your team started with Agile project management in Asana.