Teams | Collaboration | Customer Service | Project Management

September 2020

5 Steps To Creating A Top-Notch Marketing Project Plan

You already know that marketing is crucial to your business. A good marketing function is not only essential for strengthening brand awareness and educating customers–it can also significantly impact your bottom line. In a typical business, marketing contributes a whopping 15-30% of revenue when it comes to net-new customers. So how do you max out on your marketing revenue? How can you get the most out of marketing for your specific business?

Efficient coding and seamless collaboration: Unveiling our latest partner, Sentry!

When it comes to collaboration, it’s key that every member of your team gets the full picture. This is especially true when it comes to building your software from scratch – manually diagnosing, fixing and optimizing the performance of your code can be made even more challenging by lack of sight over the full project. We’re thrilled to announce our partnership with Sentry, a tool that’s making the mammoth task of optimizing code collaboratively more attainable!

Top 10 Books to Improve Your Project Management Skills

To ensure projects are delivered on time, budget, and scope, great project managers truly have to be jacks-of-all-trades. And to remain successful, you need to improve your skillset regularly. To help you out, we’ve put together a list of the best project management books that will set you well on your way to becoming a better project manager.

The Ultimate Guide To Agile Marketing

Agile marketing is an approach to planning, managing and evaluating market activity, based on the principles of the agile work methodology. The agile methodology was developed by software developers in the 1990s and early 2000s, and it remains strongly associated with development work. Teams at Google, Microsoft and Electronic Arts have been among its many advocates. Agile has since been adopted by teams working in other fields such as governance, civil engineering and marketing.

Version Update: Reintroducing The Planner

Each of us has exactly the same amount of hours in a day, making time a resource in which we all are truly equal (not like money or talent, for example). Yet some teams are able to achieve notably more with the time we have – mostly thanks to careful and smart planning of our most valuable resource. With the updated Planner, planning and allocating your team’s time is easier than ever. See for yourself!

12 Steps to Creating a Successful Project Scope

This year’s State of Project Management Survey reveals that only 23% of organizations complete projects on time, with just 43% staying within budget. But how to turn things around and improve the way we execute projects? While no two projects are ever the same, many common threads can still be found in successful projects. According to a 2018 report from the Project Management Institute, controlling the project’s scope is a universal top driver of success.

10 signs of deadline-driven development

It’s fashionable in the tech world to say that you’re cool with failing. But failure leaves a bad taste in your mouth. The only way to get it out is to prove you’ve learned from your mistake. In that spirit, I recently kicked off a discussion amongst the engineering teams at Atlassian about setting deadlines for the sake of deadlines and, worse, prioritizing that deadline above customer value or the overall health of your product (and team, for that matter).

7 Things to Consider When Integrating Your Helpdesk and Project Management Software

Businesses are always looking for the best ways to accommodate their customers’ needs. And in this fast-paced world, they should be able to satisfy customer demands as soon as possible. Fortunately, there’s technology to help you with that. In a joint study by Avanade and Sitecore, 52% of businesses use technology to help deliver better customer support operations. As the world gets increasingly digital, service providers should deliver support through these channels.

How to create an effective website project plan

Developing a website is sometimes a lengthy, complicated, and expensive process. But with a well-thought-out website project plan, it doesn’t need to be. If you’ve decided to launch a new website, or you’re redesigning your current one, trying to organize everything can be difficult. You may already be very busy, which can make finding time for a new project extra hard. A website project plan will help you manage your time and make sure you stay on track to hit your targets.

Scoro Adds Spanish to Its Business Management Platform

With the growing popularity of our business management software in Spanish-speaking countries, we’re delighted to announce that Scoro’s platform is now also available in Spanish. We value our Spanish-speaking customers who’ve been using Scoro in English to date, and this change will further enhance the user experience for both current and new Spanish-speaking customers.

Asana tips: How to get from request to deliverable, fast

Read this article in French, German, Portuguese, Spanish, or Japanese If your team has a work intake process, then you know how challenging it can be to manage requests in a timely, effective, and headache-free manner. In addition to making sure you get all of the information you need to complete the request, you also want to make sure every ask gets handled in the right order, and that no task gets lost in the shuffle. Luckily, there’s a better way.

New: Visualize and report on project data with Dashboards

We know from research that the average knowledge worker spends 60% of their day on “work about work” like searching for information, communicating project updates, and chasing down deliverables. It’s grinding, arduous work that’s been made even harder by the challenges of remote working, but it’s also a must-do for team leads who need to stay on top of project progress and status updates. Or is it?

StartingPoint - Project Management Module - September 2020

StartingPoint is a fully-customizable service management and delivery platform for companies and teams. StartingPoint can be deployed within one hour, requires no coding, requires no IT resources, and allows your company to replace any helpdesk, file storage, project management, and team management software. StartingPoint is all of those items in one.

Kanban Project Management: What You Need to Know About Its Efficiency

If you’ve been collaborating with coworkers remotely, you’re likely familiar with project management systems centered around Kanban boards. After all, they’re one of the most efficient ways to organize your workflow. It’s the sheer efficiency that drove Chanty to develop its own native Kanban feature, but we can talk about that later.

Teamwork Quick Start Guide for Agencies

Getting started in Teamwork is as easy as adding users, creating a project, assigning tasks and logging billable time to create invoices for your clients. This video will walk you through the easy steps you need to take, from adding users, creating a project, getting organized with tasks and logging time as well as creating invoices

How to be a Successful Consulting Firm Professional in a Project-Based Business

By far, the most successful consulting companies are doing more than just operating at high efficiency. They’re actually well-oiled machines, working via a thoughtfully designed infrastructure that allows them to deliver on projects AND engagements in a way that other organizations simply cannot match. Therefore, if you truly want to be a successful consulting firm professional in a project-based business, there are a number of important things that you’ll definitely need to keep in mind.

Overview of Advanced Roadmaps UI - Demo Den - Sep 2020

Rhys Christian, a Product Manager on the Advanced Roadmaps team, gives an overview of the new Advanced Roadmaps planning interface for Jira Premium users. Check out this demo to learn more about the main sections of a plan, how to configure the view for your needs, and a brief look into scheduling the Roadmap.

How to Measure Employee Productivity in the IT Industry

Want to learn how to measure employee productivity in the IT industry? It’s no secret that measuring employee productivity is one of the hardest things to do these days. As there are so many variables to keep track of, determining how well an employee is performing can be a very confusing process for most businesses. And when you’re dealing with the IT sector, this can become even more challenging! But don’t worry.

A Full Guide to Digital Agency Project Management (2020)

Did you know that 77% of high-performing projects use project management tools? Despite the apparent connection between using project management software and great efficiency, adoption rates for these tools remain fairly low among organizations — only 22%. So, here’s the first piece of advice in this guide — for any digital agency that seeks to be groundbreaking, trustworthy, and competitive, project management tools are not an “if” or an afterthought.

OneDesk for VARs & System Integrators

Learn how you can utilize OneDesk's helpdesk and project management features for Value Added Resellers (VARs) & System Integrators. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Importance of Milestones in Project Management

The difference between goals and dreams is the action plan to achieve them. Projects that are laid out coherently with digestible milestones and enforced through deadlines achieve results, and perhaps more importantly, provide a framework to navigate the unexpected. Milestones drive a project’s trajectory while providing smaller, achievable markers that structure process, responsibilities, and decisions.

OneDesk- A Quick Walkthrough the App

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.