Teams | Collaboration | Customer Service | Project Management

May 2020

Get a sneak peek of the upcoming Teamwork UI improvements

Over the next few days, you may notice that Teamwork will start looking much leaner and cleaner thanks to some new UI enhancements we’ll be rolling out. These visual updates are designed to improve your experience in Teamwork and give more clarity to your workday. The cleaner, more simplified views will remove some of the noise to help you focus on the work that needs to get done.

Why project management software is key to online collaboration

Baseball legend Babe Ruth knew a lot about collaboration. “The way a team plays as a whole determines its success,” Ruth explained. “You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” While the Great Bambino was referring to the sport that made him famous, this is also true for teams in the workplace. Collaboration is critical to success.

4 communication woes project management software can help solve

Have you started working remotely in the past couple weeks? Welcome to our world. It’s good to have the company — but we think it’s even better to clue you into some of the communication issues you’re likely to face. Project management software can solve a surprising number of them. Thanks to the COVID-19 outbreak, we can’t simply cross the hall or pop into the next cubicle with a question.

Automate your workflow with Teamwork CRM and Zapier

At Teamwork, we know how important it is to create a seamless, connected workflow. That’s why it’s so important for the tools you use every day to integrate with each other, so you and your team can work more efficiently. That’s why we’re so excited to share that we’ve recently added the ability to integrate via Zapier to Teamwork CRM!

Asana Webinar: 5 Ways to Use Asana for Remote Work

Whether you regularly work remotely or are maneuvering this challenge for the first time ever, Asana can help! Join Niamh Gorry from Asana's Customer Education team and Katie Rowland from our EMEA Marketing team as they share their top 5 tips on how you can use Asana to keep your team coordinated and connected while working remotely.

The full overview: Roadmaps in Jira Software

Roadmaps are increasingly a core part of Jira Software’s promise to help you plan, track, release and report on your work. During this webinar we’ll walk through our new roadmaps offerings, including the roadmap in Jira Software classic projects (coming soon) as well as Advanced Roadmaps in Jira Software Premium (available now). We’ll demo how these tools can be helpful in both team-level and organization-level planning. We’ll also share our vision for how these features will evolve in the coming year.

6 steps to reopening your business with Asana

After weeks of working from home, businesses are starting to think about how to reopen. Some companies may already be testing the waters with a few employees in-office, others may be preparing a distributed model that works for them. No matter what your country, state, city, or even county’s policy towards reopening is, deciding when and how to reopen your business is a unique decision for each company.

7 team-wide perks of project management software

It’s easy to look at project management software through the lens of a single goal: more successful projects. It’s true: 77% of high-performing projects are built with project management software. Companies that use project management software are better at staying on schedule, on budget, and on top of stakeholder needs. Those things create a better customer experience and a stronger bottom line. But remember, buyers are human.

5 ways project management software boosts transparency

When you hear the word “transparency,” project management software probably isn’t what comes to mind. Maybe you think of the window next to your desk. Unless the blinds are closed, you can see clearly into your yard. It’s not much different in the work context: Unless you have a reason to block the light, you should be able to watch what’s going on from where you’re seated. Project management software is that transparent window.

4 data points to watch from your project management software

Business is a battle, and the companies that best optimize their resources tend to win. But without a clear look at project-level data, it’s impossible to distribute those resources well. The right project management software shows you how and where your resources are spent. Organizing, executing, and analyzing projects is a lot easier when you can find it all on a single platform.

How to Asana: Find anything with advanced search

Find anything with advanced search | Asana tutorial Search in Asana is as simple as typing into the search bar in the top bar. Refine search criteria and start creating reports with advanced search. You can search anything from completion date and assignee to custom fields and task creator (and more.) You’ll get a list of tasks, projects, and conversations that match your criteria.

OneDesk - How to Make Adjustments to your Company Preferences

Learn how you can add your company name, logo, working hours and more through OneDesk Company Preferences. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - How to Make Changes to Bulk Items

Learn how to make modifications to multiple items in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Setting up Multiple Domains for Customer Organizations

Learn how you can add multiple domains for customer organizations in OneDesk so that customer record is automatically added to the specific organization. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Asana tips: How to structure your work in Asana

Whether you’re new to Asana or a power user, knowing how to structure your work in Asana is the first step toward connecting individual work to larger initiatives or goals. In fact, according to the Anatomy of Work Index, employees who have clarity on how their individual work adds value to their organization are 2x more likely to be motivated at work.

OneDesk - Routing Actions

Learn how to set up your Workflow Automations to automate specific actions in OneDesk and eliminate repetitive, manual work for your support agents. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Domains

Learn how you can add multiple domains for your customer organizations in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Summary Cards

Learn how you can view your users' and customers' summary cards to access their full profiles or start a conversation. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - User and Teams

Learn how you can organize your users into specific teams in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Five prioritization frameworks to help you make smarter product decisions

Product managers and prioritization frameworks go hand-in-hand like rice and beans, peanut butter and jelly, or bread and butter. We could go on with the food metaphors, but we think you get our drift: prioritization is a top concern for PMs. Whether it’s feedback, requests, or new opportunities, the backlog is a repository for everything you could be doing. But the age-old question persists: What should we be doing?

How a Digital Solutions Retailer Uses OneDesk Project Management Feature

There was once a time when marketing was mostly about handing out flyers and placing radio adverts. Marketing has come a long way since then, and even digital marketing has been subject to evolution. Innovative marketing concepts like data-driven and personalized marketing are but few of the digital marketing trends explored by businesses and marketing agencies recently. With larger players now in the market, contemporary digital marketing trends are more in line with interactive marketing and AI.

Nifty Tutorial: Task Management

Bring order to your team’s workflow with Nifty Tasks! Tasks can be as simple as a do-item, or a fully rigged out journeys with a description, a due date assigned subtasks, and attached files & docs. Additionally, tasks have a collaborative comment section to consolidate feedback. If you’d like to keep this task private from project Guests, Members, or Admins, simply hit the Hide Task button! And don’t forget to tie a task to a Milestone to automate milestone progress tracking and the impact on greater project objectives!

May 2020 Version Update: Introducing Expenses And More

Now that we know a number of meetings could have just as easily been emails, a vast majority of emails could be skipped altogether by managing your business with the help of Scoro. With this update, we’re adding a brand new tool to Scoro for handling various business expenses. In addition, we’re upgrading the Planner for even more convenient work planning, and making additions to Zapier for creating custom workflows to further increase work efficiency.

Visualize your progress with Board View in Teamwork

Visualize your progress with Board View in Teamwork to see the flow of tasks and activities -- so that anyone can see how a project is progressing at a glance With lots of tasks and activities, it can be difficult to see project progress. Visualize it, with Board view in Teamwork and at a glance, see how your project is progressing. See who’s working on what, how each task is progressing,and with customizable tags it’s easy to see how each task fits into the project’s ecosystem — and how they contribute to the big picture.

Free task management - Deadline view and Calendar view | Bitrix24 Tasks

The deadline is the most important parameter of a task. Therefore, you need to be careful when specifying tasks deadlines to increase the effectiveness of the work on tasks. There are two ways to work effectively with task deadlines: use Deadline or Calendar view.

Scoro & PieSync: Have your contacts in sync with 200+ other apps

Scoro centralizes the most important aspects of your business, and allows you to manage your team, projects, clients, and finances easily in a single solution. One of the great things about having a central platform covering different processes is that it provides a 360° overview of your prospects and customers. But what if you are using additional business applications next to Scoro, and wish to keep all that customer data together?

Nifty Tutorial: Project Milestones

Plan, track, and automate your project's progress and key sprints with Nifty milestones. Creating Project Milestones at the outset of a project gives context to your project's tasks and provides clarity to your current progress. Since visualization is also important, you can use the Swimlane View which intersects milestones with task lists to get a birds-eye view and control over your milestones and tasks.

Introducing multi Jira Project integrations, custom grouping & more

In Craft.io’s latest release, we’ve launched several practical tools that will help ramp up your team’s efficiency, as well as introduced an exciting improvement to our Jira integration with multi Jira Project integrations. Let’s take a quick look at these updates.

Craft.io - Using the Spec editor

A core part of every Product Manager’s job is to create the documentation that describes the user problem, the business opportunity and the solution design that drive the product development process. Exactly for this, we built the Craft editor - a powerful and unique tool that gives you the ability to write great product specs within the context you and your team needs

Everything I need to know about coping with crisis, I learned from the Agile Manifesto

We’re many weeks into the COVID-19 crisis and, I don’t know about you, but things still feel chaotic to me. Part of it is trying to work from home while also homeschooling a 6-year old and 9-year old. Part of it is trying to keep up with all the recommendations and requirements from our public health officials. The big reason things feel chaotic to me, though, is all the uncertainty.

The Project Management Guide for Remote Teams

The end of 2019 was also the beginning of something catastrophic: the COVID-19 pandemic. The global pandemic has been responsible for threatening the economy and triggering debates concerning the second recession of the millennium, and for many organizations, it has also resulted in the immediate shift to remote work.

Why we love/hate Slack, adjusting personalities, & influencing remote work culture

Last week we held the next session of our webinar series and asked the question, “How can product managers thrive when working remotely?” Craft.io CEO Elad Simon sat down (virtually) with Arif Gursel, CEO of ViBEHEAVY, for a lively and insightful chat that touched on the best ways for remote teams to communicate, avoid potentially detrimental tools, and the role PMs have to play in this transforming world of remote work.

Top 11 integrations to keep your remote tools and teams connected with Asana

Ready or not, we’ve entered an age of remote work. But as the physical distance between individuals has grown, so has the need to keep teams and tools connected. To do so, we recommend integrating your favorite business tools to help limit toggle fatigue and maximize visibility into the work happening across your organization. Here are some top integrations that remote teams use daily to keep their work connected, from anywhere, with Asana.